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Control-M pros and cons

Vendor: BMC

4.4 out of 5

192 reviews
98% willing to recommend

Pros & Cons summary

Control-M enhances workflow automation and integration across platforms, supporting containers and cloud solutions. It efficiently manages numerous jobs, ensuring high availability and SLA adherence. Its API and integration features offer on-demand workflow creation. However, users cite high pricing, complex setup, limited reporting, and integration challenges with specific tools. Improvements in support and documentation are needed to address user concerns and enhance the setup experience.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Control-M enables seamless integration across different platforms and supports container and cloud solutions, enhancing business process capabilities.

Control-M effectively automates and orchestrates workflows, providing substantial time savings and improving process efficiency.

Control-M manages thousands of jobs efficiently, supporting high availability and SLA adherence, with the ability to define and monitor workflows across various environments.

Users benefit from Control-M's powerful automation API and integration features, which facilitate on-demand workflow creation and integration with third-party tools.

Control-M's reporting and monitoring capabilities provide organizations with a unified view, allowing for proactive management and decision-making.

CONS

Control-M's licensing model and pricing are seen as high and unclear, causing concerns among users about affordability.

Users report that Control-M's setup and upgrade processes are complex and could benefit from more streamlined and user-friendly documentation or automation.

While Control-M is capable of data integration, integration with specific tools like ServiceNow and others could be improved to avoid the need for scripts.

Reporting capabilities in Control-M are criticized for lacking robustness, leading users to rely on third-party tools for detailed insights.

Support and documentation are considered areas for improvement, with users expressing dissatisfaction with the quality and logical arrangement of available resources.

Control-M Pros review quotes

Technical Support at a tech vendor with 10,001+ employees

May 31, 2017

Promotions between environments, as well as local, mass update, versioning, and self-service.

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Senior Technical Consultant at a financial services firm with 10,001+ employees

Jun 12, 2017

Self Service, BIM features are most valuable. As no need to login to EM client and check the job status.

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Technical Support at a tech services company with 10,001+ employees

Jun 19, 2017

I think the administration part is much more valuable than any other feature.

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Workload Automation Wizard at a insurance company with 1,001-5,000 employees

Jul 5, 2017

Self Service for repeatable, low impact workload automation processes.

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Consultant, Production Control Services at a tech services company with 10,001+ employees

Jul 18, 2017

Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow.

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Co-fundador with 1-10 employees

Dec 18, 2017

Speeds up processes and automated tasks.

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PR

Automation Specialist at a financial services firm with 5,001-10,000 employees

Dec 19, 2017

Control-M has enabled true enterprise batch automation, which combined with the other BMC Control products on our mainframe platform, allows us to run a 24/7 site with the lights out.

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Operations Manager at a tech services company with 10,001+ employees

Dec 20, 2017

We can tie together all the workloads across the estate and make the whole process reactive to events.

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DW

Operations Manager at L Brands, Inc.

Mar 26, 2018

There is a batch monitoring tool called Batch Impact Manager, which proactively warns when processing is behind and SLAs are in jeopardy of being missed.

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Principal, IT Data Research and Mining Analyst at a healthcare company with 1,001-5,000 employees

Aug 9, 2018

Automation of the batch jobs is the most valuable feature.

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Control-M Cons review quotes

Technical Support at a tech vendor with 10,001+ employees

May 31, 2017

It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table.

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Senior Technical Consultant at a financial services firm with 10,001+ employees

Jun 12, 2017

But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded.

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Technical Support at a tech services company with 10,001+ employees

Jun 19, 2017

We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue.

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Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

Workload Automation Wizard at a insurance company with 1,001-5,000 employees

Jul 5, 2017

Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate.

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Consultant, Production Control Services at a tech services company with 10,001+ employees

Jul 18, 2017

Reporting in Control-M could use improvement.

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Co-fundador with 1-10 employees

Dec 18, 2017

Consider adding a mobile application for remote management.

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PR

Automation Specialist at a financial services firm with 5,001-10,000 employees

Dec 19, 2017

The main area that could be improved would be documentation, just like every other software product out there!

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Operations Manager at a tech services company with 10,001+ employees

Dec 20, 2017

It is a very strong product, but the reporting could be better.

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DW

Operations Manager at L Brands, Inc.

Mar 26, 2018

It has a slight issue with daylight savings time while advancing the clock in the Spring.

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Principal, IT Data Research and Mining Analyst at a healthcare company with 1,001-5,000 employees

Aug 9, 2018

I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path.

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