BMC TrueSight Orchestration vs Camunda comparison

BMC TrueSight Orchestration

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Executive SummaryUpdated on Jun 15, 2025

BMC TrueSight Orchestration and Camunda are two automation solutions competing in the field of IT and business process automation. Camunda appears to have the upper hand due to its cost-effectiveness and flexible workflow management capabilities, making it a more compelling choice for organizations looking for a balanced solution.

Features: BMC TrueSight Orchestration provides extensive cloud integration, advanced automation features, and a user-friendly interface that allows seamless integration with multiple environments. Camunda offers flexible workflow management with robust BPMN tools, an open-source model, and the ability to easily integrate with different systems using its REST API, making it highly adaptable for various business processes.

Room for Improvement: BMC TrueSight Orchestration could enhance its user interface for better accessibility and offer more comprehensive support for legacy systems. Additionally, expanding its open API capabilities could improve integration with diverse solutions. Camunda may need to improve support for non-technical users through a more intuitive interface and simplify data modeling to make it accessible to a wider range of users. Enhancing customer support for the free version could also drive wider adoption.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is known for straightforward deployment, especially in cloud environments, and offers responsive support. Camunda provides efficient deployment tailored for business users, with comprehensive documentation and active customer assistance. Both products are flexible in various infrastructures, with TrueSight Orchestration being more cloud-focused while Camunda allows for broader customizability.

Pricing and ROI: BMC TrueSight Orchestration has higher initial setup costs but offers high ROI through extensive functionalities. Camunda’s pricing is more accessible with a favorable ROI, leveraging its strong process automation tools, making it an attractive choice for businesses seeking a cost-effective solution.

To learn more, read our detailed BMC TrueSight Orchestration vs. Camunda Report (Updated: July 2025).

BMC TrueSight Orchestration vs. Camunda

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Camunda

Ranking in Process Automation

1st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (2nd), Business Process Management (BPM) (1st)

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.8%, down from 0.9% compared to the previous year. The mindshare of Camunda is 25.8%, down from 27.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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FABIO NAGAO

Chief Technology Officer at Looplex SA

Reduces costs with hardware abstraction and simplifies scaling

There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The initial setup is easy. The deployment was done in an hour."

"This solution is scalable."

"I find the provisioning to be the most valuable."

"The product has a very good triggering mechanism."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."

"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."

"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."

"Being able to use a Java-based solution makes the product flexible."

"It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."

"We can easily define and deploy business processes. Camunda provides the tools that allow business people to design business processes. We don't have to have developers for it. It is so easy to use that our business people can go into the tool and model their business processes. We get time to do other things than just designing business processes."

"Its flexibility stands out as the most valuable feature."

"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."

More Camunda pros

Cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution is not user-friendly."

More BMC TrueSight Orchestration cons

"An improvement would be to support Angular 2 instead of AngularJS, which is quite old."

"Would be helpful if there were additional out-of-the-box activities."

"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."

"Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI."

"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."

"The product does not have a dictionary."

"Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow."

"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."

More Camunda cons

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is per lot, or per agent — one agent is one license."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Generally, the price could be better, as well as the licensing fees."

"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."

"We use a community version."

"Compared to other software, Camunda Platform is quite cost-effective."

"In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it."

"The evaluation of my customers on pricing is that it is reasonable."

"We use the free version."

"I use the open-source free version."

More Camunda pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

18%

Insurance Company

Manufacturing Company

Financial Services Firm

26%

Computer Software Company

13%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

Control-M vs BMC TrueSight Orchestration

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Compared 9% of the time

Bizagi vs Camunda

Compared 8% of the time

IBM BPM vs Camunda

Compared 7% of the time

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Product Reports

BMC TrueSight Orchestration

August 2025

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Download Camunda product report

August 2025

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Camunda BPM

Interactive Demo

Demo not available

BMC

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Camunda drives business process automation and AI orchestration, enhancing efficiency and innovation without compromising security and governance. Trusted by major brands like Atlassian, it seamlessly integrates systems and human tasks for impactful digital transformation.

Camunda is renowned for fostering collaboration between business and IT, empowering over 700 organizations across diverse sectors to manage and improve business-critical processes. With its flexible architecture, Camunda supports BPMN, CMMN, and DMN standards, allowing for efficient modeling and smooth integration with environments via REST APIs. This open-source platform offers extensive customization and combines enterprise features such as process history tracking and decision table editing, supporting both technical and non-technical users in achieving efficient automation strategies. While performance and scalability issues exist, especially in the cloud, Camunda remains a top choice for companies like ING and Vodafone.

What are Camunda's standout features?

Lightweight, scalable architecture: Facilitates smooth business process automation.
BPMN, CMMN, DMN support: Ensures comprehensive process modeling capabilities.
REST API integration: Enables seamless connectivity with different environments.
Open-source customization: Offers flexibility for adapting to specific needs.
Enterprise features: Includes process history, graphical modifications, and decision table editing.

What benefits can users expect from Camunda?

Increased efficiency: Streamlined automation processes boost productivity.
Collaboration: Facilitates synergy between IT and business teams.
Competitive advantage: Enables organizations to stay ahead through innovation.
Customization: Adapts to precise business process requirements.
Scalability: Expands with organizational growth demands.

In sectors like banking and government, Camunda's fast prototyping and workflow automation capabilities optimize processes such as client onboarding and investment banking workflows. It enhances social governance tasks, credit flows, and enterprise integration, while also being used in insurance and telecom for automating repetitive tasks and improving efficiency. Organizations utilize Camunda for training and service management, showcasing its versatility across industries.

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando