BMC TrueSight Orchestration vs Camunda comparison

BMC TrueSight Orchestration

Read 76 Camunda reviews

14,760 Views
10,017 Comparison Views

89% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Camunda are two automation solutions competing in the field of IT and business process automation. Camunda appears to have the upper hand due to its cost-effectiveness and flexible workflow management capabilities, making it a more compelling choice for organizations looking for a balanced solution.

Features: BMC TrueSight Orchestration provides extensive cloud integration, advanced automation features, and a user-friendly interface that allows seamless integration with multiple environments. Camunda offers flexible workflow management with robust BPMN tools, an open-source model, and the ability to easily integrate with different systems using its REST API, making it highly adaptable for various business processes.

Room for Improvement: BMC TrueSight Orchestration could enhance its user interface for better accessibility and offer more comprehensive support for legacy systems. Additionally, expanding its open API capabilities could improve integration with diverse solutions. Camunda may need to improve support for non-technical users through a more intuitive interface and simplify data modeling to make it accessible to a wider range of users. Enhancing customer support for the free version could also drive wider adoption.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is known for straightforward deployment, especially in cloud environments, and offers responsive support. Camunda provides efficient deployment tailored for business users, with comprehensive documentation and active customer assistance. Both products are flexible in various infrastructures, with TrueSight Orchestration being more cloud-focused while Camunda allows for broader customizability.

Pricing and ROI: BMC TrueSight Orchestration has higher initial setup costs but offers high ROI through extensive functionalities. Camunda’s pricing is more accessible with a favorable ROI, leveraging its strong process automation tools, making it an attractive choice for businesses seeking a cost-effective solution.

To learn more, read our detailed BMC TrueSight Orchestration vs. Camunda Report (Updated: April 2025).

BMC TrueSight Orchestration vs. Camunda

April 2025

Download the complete report

Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

25th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Camunda

Ranking in Process Automation

1st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (1st), Business Process Management (BPM) (1st)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. The mindshare of Camunda is 27.6%, up from 27.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

Read full review

Joscelyn Jean

IT Solution Architect at a government with 10,001+ employees

Open-source, easy to define new processes, and easy to transition to new business process definitions

We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved. If you stick to the basics, it can be pretty easy. If you need to extend, as we did with custom plugins, this is rather hard because the documentation is not that great. Everything is there. It is an open-source tool, and we had access to classes and documentation, but there was no great explanation on how to use them. There were also not many examples. It was pretty hard to go this way, but if you stick with the basic functionality, it is a great and easy tool. Another thing that we struggled with has already been fixed. They now offer a SaaS version of Camunda. We struggled a little bit with how to deploy Camunda in our infrastructure. The way it was designed was that the database can easily become a performance bottleneck. It is something that they could improve. They can provide more examples of how to implement a scalable solution using Camunda.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"This solution is scalable."

"The initial setup is easy. The deployment was done in an hour."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The product has a very good triggering mechanism."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

More BMC TrueSight Orchestration pros

"I like everything about the entire BPM that comes with the BPM suite."

"The graphical interface is very beneficial."

"On a scale of one to ten, I rate ECS a ten out of ten."

"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."

"The visibility – the diagrams you create – and then being able to automate based on them are valuable features. It's easy to explain and comprehend, and the integration aspects are valuable."

"Overall, the solution has been very solid."

"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."

"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."

More Camunda pros

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The solution is not user-friendly."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

More BMC TrueSight Orchestration cons

"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."

"The product must provide more videos and training materials."

"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."

"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."

"The documentation could use improvement."

"The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup."

"Especially when you use the open-source version, there are issues with performance."

"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."

More Camunda cons

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"We are using the community version. There is no licensing cost."

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"Camunda has a free service as well as a commercial service. We are using the free service."

"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."

"There is a bit of scope for improvement in how the licensing and pricing are done. They are based on the number of processing instances you execute on the cluster... but on the self-hosted mode, the pricing model should be customized."

"We are using the open-source version, free of charge. We didn't bother with the enterprise features."

"We have an annual subscription to this solution."

"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."

More Camunda pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

851,604 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

20%

Insurance Company

Manufacturing Company

Financial Services Firm

27%

Computer Software Company

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

Control-M vs BMC TrueSight Orchestration

Comparisons

Compared 53% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 26% of the time

Red Hat Ansible Automation Platform vs BMC TrueSight Orchestration

Compared 21% of the time

More BMC TrueSight Orchestration Competitors

Apache Airflow vs Camunda

Compared 11% of the time

Flowable vs Camunda

Compared 10% of the time

Bizagi vs Camunda

Compared 8% of the time

Temporal vs Camunda

Compared 8% of the time

IBM BPM vs Camunda

Compared 7% of the time

More Camunda Competitors

Product Reports

BMC TrueSight Orchestration

May 2025

Download BMC TrueSight Orchestration product report

Download Camunda product report

May 2025

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Camunda BPM

Interactive Demo

Demo not available

BMC

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Camunda drives business process automation and AI orchestration, enhancing efficiency and innovation without compromising security and governance. Trusted by major brands like Atlassian, it seamlessly integrates systems and human tasks for impactful digital transformation.

Camunda is renowned for fostering collaboration between business and IT, empowering over 700 organizations across diverse sectors to manage and improve business-critical processes. With its flexible architecture, Camunda supports BPMN, CMMN, and DMN standards, allowing for efficient modeling and smooth integration with environments via REST APIs. This open-source platform offers extensive customization and combines enterprise features such as process history tracking and decision table editing, supporting both technical and non-technical users in achieving efficient automation strategies. While performance and scalability issues exist, especially in the cloud, Camunda remains a top choice for companies like ING and Vodafone.

What are Camunda's standout features?

Lightweight, scalable architecture: Facilitates smooth business process automation.
BPMN, CMMN, DMN support: Ensures comprehensive process modeling capabilities.
REST API integration: Enables seamless connectivity with different environments.
Open-source customization: Offers flexibility for adapting to specific needs.
Enterprise features: Includes process history, graphical modifications, and decision table editing.

What benefits can users expect from Camunda?

Increased efficiency: Streamlined automation processes boost productivity.
Collaboration: Facilitates synergy between IT and business teams.
Competitive advantage: Enables organizations to stay ahead through innovation.
Customization: Adapts to precise business process requirements.
Scalability: Expands with organizational growth demands.

In sectors like banking and government, Camunda's fast prototyping and workflow automation capabilities optimize processes such as client onboarding and investment banking workflows. It enhances social governance tasks, credit flows, and enterprise integration, while also being used in insurance and telecom for automating repetitive tasks and improving efficiency. Organizations utilize Camunda for training and service management, showcasing its versatility across industries.

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando