BMC TrueSight Orchestration vs Camunda comparison

BMC TrueSight Orchestration

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Executive SummaryUpdated on Dec 28, 2025

BMC TrueSight Orchestration and Camunda are two automation solutions competing in the field of IT and business process automation. Camunda appears to have the upper hand due to its cost-effectiveness and flexible workflow management capabilities, making it a more compelling choice for organizations looking for a balanced solution.

Features: BMC TrueSight Orchestration provides extensive cloud integration, advanced automation features, and a user-friendly interface that allows seamless integration with multiple environments. Camunda offers flexible workflow management with robust BPMN tools, an open-source model, and the ability to easily integrate with different systems using its REST API, making it highly adaptable for various business processes.

Room for Improvement: BMC TrueSight Orchestration could enhance its user interface for better accessibility and offer more comprehensive support for legacy systems. Additionally, expanding its open API capabilities could improve integration with diverse solutions. Camunda may need to improve support for non-technical users through a more intuitive interface and simplify data modeling to make it accessible to a wider range of users. Enhancing customer support for the free version could also drive wider adoption.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is known for straightforward deployment, especially in cloud environments, and offers responsive support. Camunda provides efficient deployment tailored for business users, with comprehensive documentation and active customer assistance. Both products are flexible in various infrastructures, with TrueSight Orchestration being more cloud-focused while Camunda allows for broader customizability.

Pricing and ROI: BMC TrueSight Orchestration has higher initial setup costs but offers high ROI through extensive functionalities. Camunda’s pricing is more accessible with a favorable ROI, leveraging its strong process automation tools, making it an attractive choice for businesses seeking a cost-effective solution.

To learn more, read our detailed BMC TrueSight Orchestration vs. Camunda Report (Updated: December 2025).

BMC TrueSight Orchestration vs. Camunda

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Camunda

Ranking in Process Automation

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (1st), Business Process Management (BPM) (1st), Business Orchestration and Automation Technologies (3rd), AI Software Development (2nd), AI Customer Support (8th), AI IT Support (6th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.8% compared to the previous year. The mindshare of Camunda is 16.3%, down from 27.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Camunda	16.3%
BMC TrueSight Orchestration	1.3%
Other	82.4%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy. The deployment was done in an hour."

"The product has a very good triggering mechanism."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"I find the provisioning to be the most valuable."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."

"The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."

"The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."

"Camunda seems to have a lot of traction, maturity, and stability. It also matches the need for agile development."

"Camunda is the best among similar solutions like JBPM and Activiti."

"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."

"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."

", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."

More Camunda pros

Cons

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

More BMC TrueSight Orchestration cons

"The solution's pricing and scalability could be improved."

"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."

"Process interfaces between diagrams could be improved."

"When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."

"Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow."

"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."

"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."

"I would like to see the forms engine available in the open-source version of this solution."

More Camunda cons

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"Compared to other software, Camunda Platform is quite cost-effective."

"Camunda Platform is an open-source product."

"The price is competitive with products like Bonitasoft and RHPAM (Red Hat Process Automation Manager). We have two versions of Camunda. The first version was open source, without support, but then we got a supported version."

"The license is quite expensive, which is why we went with the community version."

"We use the free version."

"The product is expensive for a small or medium-sized company."

"I use the open-source free version."

More Camunda pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Healthcare Company

13%

Outsourcing Company

Government

Financial Services Firm

26%

Computer Software Company

12%

Insurance Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	15
Large Enterprise	29

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

Control-M vs BMC TrueSight Orchestration

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Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

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IBM BPM vs Camunda

Compared 10% of the time

Flowable vs Camunda

Compared 9% of the time

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Apache Airflow vs Camunda

Compared 7% of the time

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Product Reports

BMC TrueSight Orchestration

January 2026

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January 2026

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Camunda BPM

Interactive Demo

Demo not available

BMC Helix

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.

Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.

What are Camunda's key features?

Lightweight Architecture: Offers streamlined and efficient process management.
Scalability: Supports growth and complexity in operations.
Flexibility with BPMN, CMMN, and DMN Standards: Ensures adaptability to different process modeling needs.
Open-Source: Encourages customization and user-specific enhancements.
Graphical Process Modeling: Intuitive interface for designing and automating processes.

What benefits or ROI should users look for?

Enhanced Efficiency: Streamlines processes for optimized performance.
Seamless Integration: Ensures smooth workflow across different systems.
Improved Collaboration: Facilitates effective cooperation between business and IT.
Customizability: Adapts to specific user requirements and system environments.

In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando