BMC TrueSight and Nagios Core compete in the integrated monitoring and event management category. BMC TrueSight has a notable edge in automation and integration capabilities, whereas Nagios Core is preferred for its flexibility and cost-effective nature.
Features: BMC TrueSight provides an integrated monitoring platform with strong event management capabilities and deep integration with various monitoring tools through Knowledge Modules. It offers comprehensive application and infrastructure health views and automated triage. Nagios Core is distinguished by its flexibility, open-source nature, and extensive ecosystem of tools and plugins. It supports custom configurations and quick adaptations to specific monitoring needs.
Room for Improvement: BMC TrueSight would benefit from reduced deployment complexity, lower resource demands, and more affordable licensing options. Enhancements in cloud monitoring and application performance are also needed. Nagios Core needs improvements in its user interface and simplification of its configuration process. The alerting and reporting functions could be updated for better usability and performance.
Ease of Deployment and Customer Service: BMC TrueSight and Nagios Core typically demand on-premises deployment. Nagios Core provides flexibility with hybrid and public cloud options. BMC's customer service has mixed reviews, with some reports of delays. Nagios Core relies on community support and documentation, unlike paid solutions which offer professional support.
Pricing and ROI: BMC TrueSight comes with hefty licensing costs based on endpoints and other factors. Its powerful features can be prohibitive for smaller businesses. Nagios Core is open source and free, leading to lower direct costs but can involve significant manual setup and maintenance efforts, which translate into indirect costs.
I would rate their technical support a nine out of ten.
The solution is scalable.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
There are some complexities with deployment that could be improved in BMC TrueSight.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
It has a very handy dashboard, providing live alerts and visibility for everything.
| Product | Market Share (%) |
|---|---|
| Nagios Core | 2.4% |
| BMC TrueSight | 1.2% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 11 |
| Large Enterprise | 22 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
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