BMC TrueSight and Sentry compete in the IT monitoring and application performance management category. Sentry appears to have an advantage in terms of ease of deployment and pricing, offering a user-friendly interface and scalable pricing model, while TrueSight provides extensive monitoring capabilities at higher complexity and cost.
Features: BMC TrueSight offers comprehensive monitoring capabilities, extensive integration options, and event management features, providing a holistic view of application and infrastructure health. Sentry provides strong error management, real-time error tracking, and seamless integration with tools like Slack, GitLab, and Jira, ideal for tracking application performance.
Room for Improvement: BMC TrueSight needs improvements in deployment complexity, resource requirements, and enhanced application performance monitoring. It also requires better cloud monitoring stability and intuitive reporting. Sentry users desire better integration capabilities, smoother setup for custom metrics, and enhanced alerting features, along with comprehensive metric customization and user tracking abilities.
Ease of Deployment and Customer Service: BMC TrueSight primarily relies on on-premises deployment, noted for its complexity and resource demand, with dedicated but inconsistent support. Sentry is usually deployed in the cloud, appreciated for its simple deployment and user-friendly interface, alongside consistently responsive and helpful support services.
Pricing and ROI: BMC TrueSight is recognized for its high cost and complex licensing but justified by a rich feature set with long-term cost benefits. Sentry offers a more affordable entry point with open-source options and a scalable pricing model, making it a cost-effective choice for applications needing less upfront investment.
I would rate their technical support a nine out of ten.
We have not contacted their technical support because everything is easy to set up under Sentry.
It has been easy to use and configure across multiple systems, each having several environments.
There are some complexities with deployment that could be improved in BMC TrueSight.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
BMC TrueSight licensing costs are on the more expensive side.
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
With Sentry, the debugging process is made more efficient, reducing the time developers spend on finding and fixing errors.
At this time, I focus on finding and fixing bugs.
| Product | Market Share (%) |
|---|---|
| Sentry | 3.8% |
| BMC TrueSight | 1.0% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Sentry is a robust error management system known for real-time error tracking and integration with tools like Slack, GitLab, and Jira, benefiting those seeking comprehensive application performance insights.
Sentry offers a seamless platform to monitor errors in both front-end and back-end applications, providing real-time alerts and comprehensive event log context. With its integration capabilities, teams effectively track application metrics and access performance data without direct production access, ensuring enhanced reliability. Sentry's features such as event grouping and code trace logs linked to Git repositories highlight its utility in maintaining application efficiency. Enhanced security and regular updates make it a preferred choice over competitors. Despite some requests for improvements in automation and UI enhancements, Sentry remains invaluable for error management and application performance monitoring.
What are the key features of Sentry?In industries like technology, Sentry is crucial for monitoring errors in web applications, offering real-time alerts and performance tracking. It is frequently used in ETL processes to detect failures without direct developer access, benefiting teams who manage large-scale applications and databases efficiently.
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