Carbonite Server vs N-able Cove Data Protection comparison

OpenText and N-able are both solutions in the Cloud Backup category. OpenText is ranked #29 with an average rating of 8.0, while N-able is ranked #16 with an average rating of 8.3. OpenText holds a 1.1% mindshare in CB, compared to N-able’s 2.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,019 Views
841 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 22 N-able Cove Data Protection reviews

3,069 Views
2,007 Comparison Views

94% willing to recommend

Carbonite Server

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

N-able Cove Data Protection and Carbonite Server are two leading solutions in the data protection market. N-able Cove Data Protection generally performs better in terms of deployment and customer service, while Carbonite Server appears stronger in certain features and pricing aspects.

Features: N-able Cove Data Protection is highly praised for its comprehensive backup capabilities, seamless integrations, and user-friendly interface. Carbonite Server, on the other hand, is appreciated for its robust remote disaster recovery options, extensive security features, and reliable data encryption. Users find both products valuable, but Carbonite Server edges out with its enhanced recovery and security features.

Room for Improvement: N-able Cove Data Protection users point out the need for improved reporting tools, enhanced user management capabilities, and better scalability options. For Carbonite Server, users suggest enhancements in the speed of backups, more intuitive configuration options, and additional support for newer operating systems. While both products have their areas for growth, Carbonite Server users emphasize speed and usability improvements.

Ease of Deployment and Customer Service: N-able Cove Data Protection is noted for its straightforward deployment process and responsive customer service, which is a significant advantage for users seeking quick setups and reliable support. Carbonite Server also offers a relatively easy deployment process but has mixed reviews regarding customer support.

Pricing and ROI: N-able Cove Data Protection is seen as cost-effective, providing good value given its robust features and support. Carbonite Server’s pricing is higher, but users believe the advanced disaster recovery and security features justify the cost. In terms of ROI, users of both products report satisfying returns, though Carbonite Server’s higher price point might be a deciding factor for budget-conscious buyers.

To learn more, read our detailed Carbonite Server vs. N-able Cove Data Protection Report (Updated: April 2025).

Buyer's Guide

Carbonite Server vs. N-able Cove Data Protection

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

41st

Ranking in Cloud Backup

29th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able Cove Data Protection

Ranking in Backup and Recovery

29th

Ranking in Cloud Backup

16th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (8th), MSP Backup (2nd)

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy verification of things is the most valuable feature."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"It seems reliable and easy to use."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"The monitoring makes it very easy to check whether a backup has gone bad."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."

"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."

More N-able Cove Data Protection pros

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lot of employees backing up their data."

"A feature I'd like to see would be a more customizable admin console."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"A disaster recovery console would be an improvement for the product."

"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"N-able Cove Data Protection is an averagely-priced product."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The price isn't extreme, but I'd love to pay less."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The pricing is very competitive and it's well worth the price."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

20%

Real Estate/Law Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

See all answers

What needs improvement with N-able Backup?

N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...

See all answers

Comparisons

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Commvault Cloud vs Carbonite Server

Compared 10% of the time

R-Drive Image vs Carbonite Server

Compared 4% of the time

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Veeam Data Platform vs N-able Cove Data Protection

Compared 15% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 11% of the time

Veeam Data Cloud for Microsoft 365 vs N-able Cove Data Protection

Compared 6% of the time

Rubrik vs N-able Cove Data Protection

Compared 5% of the time

Synology C2 Backup vs N-able Cove Data Protection

Compared 5% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

Cloud Backup

May 2025

Download Carbonite Server product report

Buyer's Guide

N-able Cove Data Protection

May 2025

Download N-able Cove Data Protection product report

Also Known As

Carbonite Recover Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Sample Customers

INLINE Commercial Construction, Hamilton County

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

Carbonite Server vs. N-able Cove Data Protection

April 2025

Free Report: Carbonite Server vs. N-able Cove Data Protection

Find out what your peers are saying about Carbonite Server vs. N-able Cove Data Protection and other solutions. Updated: April 2025.

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