Carbonite Server vs N-able Cove Data Protection comparison

OpenText and N-able are both solutions in the Cloud Backup category. OpenText is ranked #21 with an average rating of 9.0, while N-able is ranked #17 with an average rating of 8.3. OpenText holds a 1.1% mindshare in CB, compared to N-able’s 2.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,029 Views
860 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 22 N-able Cove Data Protection reviews

3,281 Views
2,072 Comparison Views

94% willing to recommend

Carbonite Server

N-able Cove Data Protection

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

N-able Cove Data Protection and Carbonite Server are two leading solutions in the data protection market. N-able Cove Data Protection generally performs better in terms of deployment and customer service, while Carbonite Server appears stronger in certain features and pricing aspects.

Features: N-able Cove Data Protection is highly praised for its comprehensive backup capabilities, seamless integrations, and user-friendly interface. Carbonite Server, on the other hand, is appreciated for its robust remote disaster recovery options, extensive security features, and reliable data encryption. Users find both products valuable, but Carbonite Server edges out with its enhanced recovery and security features.

Room for Improvement: N-able Cove Data Protection users point out the need for improved reporting tools, enhanced user management capabilities, and better scalability options. For Carbonite Server, users suggest enhancements in the speed of backups, more intuitive configuration options, and additional support for newer operating systems. While both products have their areas for growth, Carbonite Server users emphasize speed and usability improvements.

Ease of Deployment and Customer Service: N-able Cove Data Protection is noted for its straightforward deployment process and responsive customer service, which is a significant advantage for users seeking quick setups and reliable support. Carbonite Server also offers a relatively easy deployment process but has mixed reviews regarding customer support.

Pricing and ROI: N-able Cove Data Protection is seen as cost-effective, providing good value given its robust features and support. Carbonite Server’s pricing is higher, but users believe the advanced disaster recovery and security features justify the cost. In terms of ROI, users of both products report satisfying returns, though Carbonite Server’s higher price point might be a deciding factor for budget-conscious buyers.

To learn more, read our detailed Carbonite Server vs. N-able Cove Data Protection Report (Updated: March 2025).

Buyer's Guide

Carbonite Server vs. N-able Cove Data Protection

March 2025

Download the complete report

Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

31st

Ranking in Cloud Backup

21st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able Cove Data Protection

Ranking in Backup and Recovery

30th

Ranking in Cloud Backup

17th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (9th), MSP Backup (2nd)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The efficiency and convenience are excellent."

"I find the BMR/image and the recovery pieces are valuable."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

"It does not slow down your computer or use a lot of resources as it works."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

More Carbonite Server pros

"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."

"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

"The ease of use and the console are great."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"The product is simple to use and manage. The customers have access to verify the backups."

More N-able Cove Data Protection pros

Cons

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."

"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"N-able Cove Data Protection is an averagely-priced product."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"The pricing is very competitive and it's well worth the price."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

More N-able Cove Data Protection pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

20%

Manufacturing Company

Real Estate/Law Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

See all answers

What needs improvement with N-able Backup?

N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...

See all answers

Comparisons

Veeam Data Platform vs Carbonite Server

Compared 39% of the time

Zerto vs Carbonite Server

Compared 30% of the time

Commvault Cloud vs Carbonite Server

Compared 11% of the time

SugarSync vs Carbonite Server

Compared 11% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 10% of the time

More Carbonite Server Competitors

Veeam Data Platform vs N-able Cove Data Protection

Compared 15% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 13% of the time

Veeam Data Cloud for Microsoft 365 vs N-able Cove Data Protection

Compared 6% of the time

Azure Backup vs N-able Cove Data Protection

Compared 6% of the time

Rubrik vs N-able Cove Data Protection

Compared 5% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

Cloud Backup

March 2025

Download Carbonite Server product report

Buyer's Guide

N-able Cove Data Protection

March 2025

Download N-able Cove Data Protection product report

Also Known As

Carbonite Recover Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Sample Customers

INLINE Commercial Construction, Hamilton County

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

Carbonite Server vs. N-able Cove Data Protection

March 2025

Free Report: Carbonite Server vs. N-able Cove Data Protection

Find out what your peers are saying about Carbonite Server vs. N-able Cove Data Protection and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,406 professionals have used our research since 2012.

See our Carbonite Server vs. N-able Cove Data Protection report.

See our list of best Cloud Backup vendors and best Backup and Recovery vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.