CareCloud vs Epic Electronic Health Records comparison

CareCloud and Epic are both solutions in the EHR category. CareCloud is ranked #8, while Epic is ranked #1 with an average rating of 10.0. CareCloud holds a 0.9% mindshare in E, compared to Epic’s 22.0% mindshare. Additionally, 100% of Epic users are willing to recommend the solution.

CareCloud

Read 1 CareCloud review

474 Views
474 Comparison Views

0% willing to recommend

Epic Electronic Health Records

Read 2 Epic Electronic Health Records reviews

2,395 Views
2,395 Comparison Views

100% willing to recommend

CareCloud

Epic Electronic Health Records

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CareCloud

Ranking in EHR

8th

Average Rating

1.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Epic Electronic Health Records

Ranking in EHR

1st

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the EHR category, the mindshare of CareCloud is 0.9%, up from 0.4% compared to the previous year. The mindshare of Epic Electronic Health Records is 22.0%, down from 25.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

EHR Market Share Distribution
Product	Market Share (%)
Epic Electronic Health Records	22.0%
CareCloud	0.9%
Other	77.1%

EHR

Featured Reviews

it_user269268

Owner at a wellness & fitness company with 51-200 employees

It's visually appealing, but there were several issues with deployment.

It's visually appealing Web based They need to improve the product so it does what they say it does. 3 years There were several issues. They were not experienced in billing for chiropractic, to say the least. Frequent crashes Freezes constantly Customer Service: Support is lousy at best.…

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CarlosPerez5

IT Director at Banyan Health Systems, Inc.

Have faced high costs but benefited from strong integration and complete features

The ability to get claims resolved quickly and get the cash flow, maintain cash flow current as fast as possible is a huge benefit. You don't have to do your analytics in one tool, your billing in another tool, your patients in another tool; it just keeps the integration very solid. It's deployed in the cloud. It is definitely easily scalable; it can go from a small hundred-seat clinic to multiple thousand users without any problem; it's very expandable. It is very stable; that's another plus for it.

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Top Industries

By visitors reading reviews

No data available

Healthcare Company

28%

Educational Organization

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

No data available

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Overview

CareCloud helps medical practices manage patients to payers and everything in-between. CareCloud's cloud-based platform helps high-performing medical practices grow by improving efficiency, increasing margins and optimizing the patient experience. Our comprehensive suite of tools covers patient management, revenue cycle management (RCM), electronic health records (EHR) and patient experience management. For more information, visit www.carecloud.com.

CareCloud

Epic Electronic Health Records offers the following solutions: (1) Patient Engagement that give patients the tools to be healthier with MyChart. (2) Clinicals that help improve patients' health and care with EpicCare. Specialties & Ancillaries that provide specialty care: Curated Content flexible and pre-built content for specialties lets you focus on care and Community Expertise that is made up of experts in their fields, specialty steering boards contribute content and guide development to meet real-world specialty needs. (3) Mobile (4) Care at a Distance (5) Resolute Revenue Cycle (6) Managed Care (7) Population Health (8) Community Connect (9) Interoperability (10) Healthcare Reform and Regulatory Compliance

Epic

Sample Customers

Sanova Dermatology

Mercy Health, MetroHealth System, Lakeland HealthCare, Cedars-Sinai Health, St. Luke's Health System, Cincinnati Childrens Hospital, Hawaii Pacific Health, Lancaster General Hospital

See our list of best EHR vendors.

We monitor all EHR reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.