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CareCloud Reviews

Vendor: CareCloud
1 out of 5
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What is CareCloud?

CareCloud provides healthcare organizations with a robust platform to enhance practice management, streamline operations, and boost productivity through intuitive features and analytics.

CareCloud is the #13 ranked solution in top EHR solutions. PeerSpot users give CareCloud an average rating of 1.0 out of 10. CareCloud is most commonly compared to Epic Electronic Health Records: CareCloud vs Epic Electronic Health Records.

CareCloud mindshare

As of June 2026, the mindshare of CareCloud in the EHR category stands at 2.5%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
EHR Mindshare Distribution
ProductMindshare (%)
CareCloud2.5%
Epic Electronic Health Records8.1%
Veradigm EHR7.3%
Other82.1%
EHR
 
 
Key learnings from peers
Last updated Mar 25, 2026

Valuable Features

  • "It's visually appealing Web based."

Room for Improvement

  • "We were sold an iPad charting option, that was "to be released in two weeks," however, three years later it is still not available."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Learn more about CareCloud

CareCloud is designed for healthcare providers seeking a comprehensive platform to manage their operations efficiently. It offers modules like practice management, electronic health records, and revenue cycle management, providing tools to improve efficiency and patient outcomes. CareCloud addresses key industry challenges with innovative solutions tailored to modern healthcare demands.

What are the essential features of CareCloud?
  • Practice Management: Simplifies administrative tasks with scheduling, billing, and reporting tools.
  • Electronic Health Records: Provides easy access to patient records ensuring better patient engagement.
  • Revenue Cycle Management: Enhances financial performance by optimizing billing processes.
  • Analytics and Reporting: Delivers actionable insights for improved decision-making.
What are the benefits of choosing CareCloud?
  • Improved Efficiency: Reduces administrative workload, allowing more focus on patient care.
  • Increased Revenue: Streamlines billing processes to increase financial returns.
  • Enhanced Patient Engagement: Provides better access to patient data, improving care quality.
  • Scalability: Offers scalable solutions that grow with the practice's needs.

CareCloud is especially beneficial in primary care, specialty practices, and outpatient services. It is easily adaptable, integrating with existing systems and offering customizable features to meet industry-specific requirements, ensuring smoother operations and improved care delivery in diverse healthcare settings.

CareCloud customers

Sanova Dermatology

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Popular Comparisons
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Epic Electronic Health Records vs CareCloud
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Veradigm EHR vs CareCloud
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CareCloud Reviews Summary
Author infoRatingReview Summary
Owner at a wellness & fitness company with 51-200 employees0.5Despite its visual appeal, I found this product frequently freezes and crashes. Customer support is poor, and it lacks promised features, especially for chiropractic billing, leaving me an unhappy client with no ROI.
it_user269268 - PeerSpot reviewer
it_user269268
Owner at a wellness & fitness company with 51-200 employees
Dec 8, 2015
It's visually appealing, but there were several issues with deployment.

Valuable Features



  • It's visually appealing
  • Web based


Room for Improvement



They need to improve the product so it does what they say it does.



Use of Solution



3 years



Deployment Issues



There were several issues. They were not experienced in billing for chiropractic, to say the least.



Stability Issues



  • Frequent crashes
  • Freezes constantly


Customer Service and Technical Support



Customer Service:

Support is lousy at best.

Technical Support:

It's ok.



ROI



I don't have an ROI.



Pricing, Setup Cost and Licensing



Make sure everything is in writing, do not take the salesman's word for anything.



Other Solutions Considered



  • Dr. Chrono
  • Chirotouch
  • Kareo


Other Advice



We were sold an iPad charting option, that was "to be released in two weeks," however, three years later it is still not available. We are leaving CareCloud as very unhappy clients.