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Check Point Harmony Endpoint vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Check Point Harmony Endpoint optimized security by reducing incidents, saving costs, improving resource allocation, and enhancing network safety.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
Pre Sales Consultant at Redington Group
Now, the system automatically detects and isolates endpoints within minutes.
Administrador De Redes at a financial services firm with 501-1,000 employees
The product is affordable and provides excellent coverage and protection across multiple platforms.
Manager, Information Technology Cyber At Edeltech O & M at Ezom
 

Customer Service

Sentiment score
7.0
Check Point Harmony Endpoint is praised for its responsive and knowledgeable customer support, with occasional delays noted.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
The customer support for Check Point Harmony Endpoint deserves a rating of 10.
Enterprise Network Engineer at a outsourcing company with 201-500 employees
We use premium support, and it is beneficial as 24/7 support is available.
Pre Sales Consultant at Redington Group
I have opened several cases and they were handled very efficiently and quickly.
Operations Engineer at a media company with 51-200 employees
The agent is very light, and it doesn't cause any issues on the machine.
Solutions Architect at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
7.8
Check Point Harmony Endpoint scales efficiently for any organization, but license availability and hardware needs might be challenging.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Pre Sales Consultant at Redington Group
The single agent works for multiple operating systems and endpoint types, providing elastic growth and reducing the overall number of components.
Cloud Engineer at Interglobalmsp
Proactive features help guard against data breaches and vulnerabilities.
Adjunct Professor, Cybersecurity at University of the People
 

Stability Issues

Sentiment score
8.0
Check Point Harmony Endpoint is highly stable and reliable, maintaining security efficiently with minimal disruptions and regular updates.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
Check Point Harmony Endpoint is very stable in our experience, with few crashes or disruptions in daily use.
Networking and System Consultant at Orbcom,Lda.
The stability of the tool is high, as I have not experienced any downtime.
Manager, Information Technology Cyber At Edeltech O & M at Ezom
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
Pre Sales Consultant at Redington Group
 

Room For Improvement

Check Point Harmony Endpoint needs improvements in compatibility, integration, UI, resource consumption, and user support, with better documentation and pricing.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
Principally regarding the system performance, Check Point Harmony Endpoint impacts us significantly, and addressing this issue would make a substantial difference.
Operations Engineer at a media company with 51-200 employees
Extending that window would help security teams conduct deeper forensic investigations and meet compliance requirements more easily.
Cloud Support at a security firm with 51-200 employees
Building a threat simulation tool and adding native capabilities to simulate phishing, malware, or ransomware scenarios will help teams validate protection and train users without relying on third-party tools.
Support at a security firm with 51-200 employees
We've experienced compatibility issues with Windows endpoint protection.
Security Architect at Kyndryl
 

Setup Cost

Check Point Harmony Endpoint offers flexible licensing with cost-effective packages, though pricing can be high for smaller organizations.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
It is not expensive and provides comprehensive coverage.
Manager, Information Technology Cyber At Edeltech O & M at Ezom
While the prices are higher than those of other solutions, the features justify the investment for customers.
Information Technology Engineer at ZAVASI TECHNOLOGIES PVT LTD
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
Technical Director at Geekz Information Technology
However, their pricing is comparable to CrowdStrike.
Security Architect at Kyndryl
 

Valuable Features

Check Point Harmony Endpoint excels in advanced threat prevention, ease of use, scalability, and comprehensive security features.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
Cybersecurity Engineer at a tech services company with 11-50 employees
This feature is valuable for our customer because it stops threats before they reach users by scanning incoming files at the network gateway.
Cybersecurity Engineer at a tech services company with 11-50 employees
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
Technical Specialist at Softcell Technologies Limited
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
Security Architect at Kyndryl
 

Categories and Ranking

Check Point Harmony Endpoint
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
205
Ranking in other categories
Anti-Malware Tools (3rd), Endpoint Detection and Response (EDR) (6th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Check Point Harmony Endpoint is 2.3%, down from 2.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Endpoint2.3%
Trend Micro Smart Protection0.9%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

GR
Support at a security firm with 51-200 employees
Remote Access Security Reinforced with Real-Time Device Protection
Dashboard customization is needed for improvements. While the centralized management is strong, the dashboard could offer more flexibility. It would be helpful to tailor views for different roles, such as IT or security support. Regarding needed improvements, custom report building could be enhanced. Current reports are informative, and a drag-and-drop builder would allow teams to create tailored views for compliance, executive summaries, or operational metrics. For further improvements, enhancing threat simulation and testing would be valuable. Building a threat simulation tool and adding native capabilities to simulate phishing, malware, or ransomware scenarios will help teams validate protection and train users without relying on third-party tools.
DL
Security Architect at Kyndryl
Antivirus and malware capabilities effectively enhance threat prevention and integration
Our primary use case for Trend Micro Smart Protection is endpoint protection The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.  Additionally, it integrates well with all our tools, including ServiceNow, for fault reporting. This integration…
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Outsourcing Company
7%
Comms Service Provider
6%
Manufacturing Company
12%
Performing Arts
11%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business133
Midsize Enterprise69
Large Enterprise76
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What do you like most about Check Point Harmony Endpoint?
The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client.
What is your experience regarding pricing and costs for Check Point Harmony Endpoint?
My experience with pricing indicates that the costs have increased compared to last year. Previously, Check Point Harmony Endpoint offered competitive pricing for small user counts such as thirty-f...
What needs improvement with Check Point Harmony Endpoint?
Check Point Harmony Endpoint works well overall, but one area I would like to see improved is the reporting and dashboard experience. Sometimes the alerts are clear, but digging into historical dat...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

Check Point Endpoint Security, Endpoint Security, Check Point SandBlast Agent, Check Point Antivirus
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Boston Properties, Independence Care System, Melbourne Convention and Exhibition Centre (MCEC), Courtagen Life Sciences, Carmel Partners
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Check Point Harmony Endpoint vs. Trend Micro Smart Protection and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.