Check Point Quantum Force (NGFW) can be improved in several areas. First, the interface could be a little more intuitive for new users. The Smart Console is powerful, but it has a steep learning curve when you start using it. Some simple functions for common tasks would help. Second, the initial setup and configuration take quite a bit of time and expertise. It would be helpful if there were more guides, wizards, or templates to speed that up. Third, the price model could be more transparent and flexible. The license cost can add up quickly, specifically when you want to add more advanced features. Finally, I would appreciate seeing better integration with some third-party security tools we use. Right now, we have to do a lot of manual work to make everything talk to each other. Overall, these are minor things. The core product is really solid and does what it is supposed to do very well. The documentation could be more comprehensive in some areas. When we run into issues, the documentation does not have clear answers, so we end up contacting support. Speaking of support, the response time could be faster sometimes. We have had cases where we need help with a certain security issue, and it takes longer than we would prefer to get a response. As for features, it would be nice to have more general reporting options so we can customize reports for different teams and stakeholders without having to do manual work afterward. One more thing, better mobile access to the dashboard would be helpful. Sometimes we need to check on security alerts when we are away from the office, and the mobile experience is not as smooth as it could be. Again, these are improvements that would make it even better, not issues with the core product itself.
