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Cisco CloudCenter [EOL] vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco CloudCenter [EOL]
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
376
Ranking in other categories
Cloud Management (1st), Virtualization Management Tools (1st)
 

Featured Reviews

ZT
Director Of Technology at a non-profit with 11-50 employees
Useful features for configuring down to ports but extremely expensive
Our company uses the solution's GUI interface to configure and monitor ports. We look at usage and determine if there are any issues.  Cisco is a very qualified company and has been in business for many, many years.  The solution is useful because you can configure all the way down to ports.  You…
AldoDomini - PeerSpot reviewer
Senior System Network Analyst at Net spa
Have faced limitations due to high costs but have maintained reliability over time
The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco CloudCenter's scalability is good."
"However, for the rest of the solution, the product is doing a great job for what we require."
"I can define all components and create a blueprint for consumption across all services."
"The initial setup is fairly straightforward if you have a basic setup."
"You can scale it easily."
"Upgrades are very simple as well because they've allowed us to get updates directly in the CloudCenter Suite manager. If you need to do an upgrade to your setup afterward, you just push a button and it rolls out the parts and retires the old ones. It's seamless and very simple compared to what we've done before."
"The solution is agile and it has APIs for integration."
"There are workflows, automated workflows, of different tasks between different infrastructure divisions, like your VMware, your firewall, and your network."
"The resource reclamation is the most valuable feature."
"When we have problems with applications, we are fast with troubleshooting because we use vROps."
"It allows me to see how my entire infrastructure is performing in a simplified manner."
"If we get reports of applications that are running slowly, we are able to drill into the VM and all the statistics, and see where the bottlenecks are or what the issues are."
"It is stable. I don't have any problems with this product and upgrades are very easy because it's just click two buttons and next, next, next, finish."
"Like most organizations, our training budgets are tight. Without an intuitive product like vROps, we wouldn't be able to get the insight that we do into our environment on a day-to-day basis."
"I have integrated vROps with vRealize Log Insight and vRealize automation. After integrating vRealize, we tried to split and combine the logs from the login sites for more alerts and information to organize the whole infrastructure and have automation. We used many different types of scripts trying to orchestrate them all together into one solution, replacing, for example, Elasticsearch and some other scripts."
"One of the big benefits was when we were introducing a new solution for the data center and our vendor needed historical data to right-size a solution for us."
 

Cons

"Cisco can improve their product by being agnostic, not just specific to Cisco components but also supportive of other vendors."
"We're moving away from it due to the fact that they discontinued the product and introduced something new that does not fit our purpose."
"The product is very expensive."
"The tool should improve its security on the XDR part."
"Improvements are needed in UI and multi-tenancy for this solution."
"For many clients, the main problem with the solution is the price. Cisco is very expensive. If they could somehow make the pricing more competitive, that would be a big draw."
"I'm not a big fan of CloudCenter. I don't have anything against it, however, the on-premise version has been so hard to upgrade and maintain."
"I'm not a big fan of CloudCenter. I don't have anything against it, however, the on-premise version has been so hard to upgrade and maintain."
"More data, at least in the VMware, for their Blast Extreme protocol that they use now."
"However, in the new features, I would like to include more online documentation that can help service generate early alerts."
"The whole interface is like an information overload, it just bombards me with messages, warnings, and alerts. When I follow through on the majority of these messages, I realize that I'm really just wasting time because they're not really real problems."
"The interface can be slow sometimes."
"When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue."
"In terms of what could be improved or added to VMware vRealize Operations (vROps), from my experience, it needs more work in the ITSM space because my company never used it as an IT service management tool."
"One of the things that we've been limited on is that it only monitors one cluster at a time."
"Some of the improvements are related to the better user management. For example, there is need to see better tie-ins to the AD or to open the LDAP framework, so that we can actually have our main users logging in using the centralized authentication instead of having to set-up the users."
 

Pricing and Cost Advice

"The tool's pricing is balanced with the market."
"The tool's pricing is expensive."
"The solution is extremely expensive and has additional fees for things like monitoring."
"VMware support is very costly compared to other organizations' support. When you purchase a VMware product, such as vSphere or vROps, the license is perpetual, but you also have to purchase the support service for a number of years. The support service pricing is very high compared to the license, and compared to competitive vendors."
"The solution has a huge cost. If we could just have one license covering everything that vROps can do, that would be great. I would prefer it this way."
"The price of the solution is expensive."
"Pricing is good for us. We're non-profit so we get a break on that."
"Cost is an issue on vROps. The Standard edition, for an organization our size, is just not useful at all. However, I like the price point of vROps Standard. But as a company, the Advanced is the minimum version that we can use, because we need the customization, we need a lot of the features that Advanced brings. But the price is substantially higher than Standard. It's always been a challenge to try to go in to my leadership and say, "Here's what I want." I've always got to go back and super-justify it and it's not an easy win. Whereas, if the pricing were closer to the Standard model, or maybe even a little bit above that, it's an easier conversation with leadership. But because it really feels like more than double the price, I'm not sure the value, double the money, is there, as an easy-sell to my leadership."
"The product is too expensive to implement."
"Five or six years ago, when we took it, it was a very good option. Now, I think I have to reevaluate, to be honest."
"We would like to build custom dashboards in the standard license. Right now, this is available in the enterprise license, not the standard license."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
12%
Outsourcing Company
7%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
9%
Marketing Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise62
Large Enterprise281
 

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

CliQr, CliQr CloudCenter
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

NTT, Baylor College of Medicine (BCM), CollabNet, Pratt & Miller, PZFlex
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about Broadcom, Nutanix, IBM and others in Cloud Management. Updated: May 2026.
893,915 professionals have used our research since 2012.