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Cisco Duo vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Duo enhances security, reduces threats, lowers costs, and boosts morale with efficient multifactor authentication, yielding substantial ROI.
Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
Identity and Access Management Principal at Mobily
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
Chief Technology Officer at University of Redlands
 

Customer Service

Sentiment score
7.1
Cisco Duo's customer service is generally positive, with quick responses and strong documentation, but some users note delays.
Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
Chief Technology Officer at Future Point Technologies
 

Scalability Issues

Sentiment score
8.1
Cisco Duo is highly regarded for its scalability, flexibility, and seamless integration, efficiently supporting diverse organizational needs.
Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
I believe Cisco Duo is very scalable because it is cloud-based.
Identity and Access Management Principal at Mobily
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
Cisco Secure Endpoint is definitely scalable.
Chief Technology Officer at Future Point Technologies
 

Stability Issues

Sentiment score
8.3
Cisco Duo is highly stable, with rare outages, positive user feedback, effective communication, and proactive updates ensuring reliability.
Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
We have never experienced any downtime.
Vice President at Next Info Tech Solutions Inc
We have not encountered any problems.
Chief Technology Officer at Future Point Technologies
 

Room For Improvement

Cisco Duo users seek improvements in telephony, integration, pricing, on-premise support, authentication speed, and legacy system compatibility.
Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Procurement Officer at Emerging Systems
The forensic capabilities need enhancement, especially for deep forensic data collection.
Chief Technology Officer at Future Point Technologies
 

Setup Cost

Cisco Duo offers affordable, flexible pricing for enterprises, balancing cost-effectiveness with premium features and scalability for user needs.
Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
Chief Technology Officer at Future Point Technologies
 

Valuable Features

Cisco Duo offers seamless integration, multi-factor authentication, geo-locking, and intuitive management for robust network security and identity verification.
Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
Chief Technology Officer at Future Point Technologies
 

Categories and Ranking

Cisco Duo
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
86
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (3rd), Multi-Factor Authentication (MFA) (1st)
Cisco Secure Endpoint
Ranking in Cisco Security Portfolio
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (34th), Endpoint Detection and Response (EDR) (26th)
 

Mindshare comparison

As of January 2026, in the Cisco Security Portfolio category, the mindshare of Cisco Duo is 8.0%, up from 4.4% compared to the previous year. The mindshare of Cisco Secure Endpoint is 9.7%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Market Share Distribution
ProductMarket Share (%)
Cisco Duo8.0%
Cisco Secure Endpoint9.7%
Other82.3%
Cisco Security Portfolio
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
7%
Government
7%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise18
Large Enterprise40
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get th...
What needs improvement with Duo Security?
One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, w...
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

Duo Security
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Information Not Available
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Cisco Duo vs. Cisco Secure Endpoint and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.