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Cisco Duo vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Duo enhances security, reduces threats, lowers costs, and boosts morale with efficient multifactor authentication, yielding substantial ROI.
Sentiment score
5.5
OneLogin delivers rapid ROI by enhancing security, reducing costs, streamlining workflows, and decreasing IT tickets by up to 50%.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
Identity and Access Management Principal at Mobily
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
Chief Technology Officer at University of Redlands
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
CTO at DishIs Technologies
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
Developer intern at a university with 201-500 employees
 

Customer Service

Sentiment score
7.1
Cisco Duo's customer service is generally positive, with quick responses and strong documentation, but some users note delays.
Sentiment score
6.9
Users generally praise OneLogin's knowledgeable support, despite mixed response times and communication challenges since One Identity's acquisition.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a computer software company with 11-50 employees
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
CTO at DishIs Technologies
They were helpful and responsive.
Digital Marketer at DigiLiterate
 

Scalability Issues

Sentiment score
8.1
Cisco Duo is highly regarded for its scalability, flexibility, and seamless integration, efficiently supporting diverse organizational needs.
Sentiment score
7.8
OneLogin scales well for smaller businesses, with cloud-based adaptability, but may struggle with larger enterprise-level integrations.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
I believe Cisco Duo is very scalable because it is cloud-based.
Identity and Access Management Principal at Mobily
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a computer software company with 11-50 employees
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
It does not have the functionality to add multiple enterprise-level applications.
Information Technology Support Engineer at Motive
 

Stability Issues

Sentiment score
8.3
Cisco Duo is highly stable, with rare outages, positive user feedback, effective communication, and proactive updates ensuring reliability.
Sentiment score
7.6
OneLogin is generally stable with occasional outages impacting single sign-on tasks, rated 8.5 to 10 by users.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
We have never experienced any downtime.
Vice President at Next Info Tech Solutions Inc
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a computer software company with 11-50 employees
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
Regarding stability, I would not say there are downtime, bugs, or glitches.
IT Support Technician at Interlaced
 

Room For Improvement

Cisco Duo users seek improvements in telephony, integration, pricing, on-premise support, authentication speed, and legacy system compatibility.
OneLogin needs better support, user interface, integrations, documentation, analytics, and stability, especially post-Quest/One Identity acquisition.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Procurement Officer at Emerging Systems
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
CTO at DishIs Technologies
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
 

Setup Cost

Cisco Duo offers affordable, flexible pricing for enterprises, balancing cost-effectiveness with premium features and scalability for user needs.
Enterprise buyers find OneLogin's pricing varies, recommending negotiation for competitive and tailored rates despite occasional rising costs.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
The pricing is good, and I believe it is cheaper than other products.
Cofounder at Bais24
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a computer software company with 11-50 employees
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
CTO at DishIs Technologies
 

Valuable Features

Cisco Duo offers seamless integration, multi-factor authentication, geo-locking, and intuitive management for robust network security and identity verification.
OneLogin enhances security and productivity with single sign-on, multifactor authentication, easy integration, and efficient account management.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
Data Analysis Intern at a university with 201-500 employees
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
86
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (3rd), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)
OneLogin
Ranking in Single Sign-On (SSO)
6th
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th)
 

Mindshare comparison

As of January 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.5%, down from 6.8% compared to the previous year. The mindshare of OneLogin is 3.6%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Cisco Duo3.5%
OneLogin3.6%
Other92.9%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Vaibhav Patil - PeerSpot reviewer
Digital Marketer at DigiLiterate
Single sign-on has simplified daily logins and now secures all our marketing workflows
OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help. I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns. One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces. Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient. Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
7%
Government
7%
University
13%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise18
Large Enterprise40
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get th...
What needs improvement with Duo Security?
One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, w...
What needs improvement with OneLogin by One Identity?
I believe OneLogin could be improved in several areas. The user interface could be better, and the integration part can also be enhanced. OneLogin can add a customization option for Multi-factor Au...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin at Maya's 24 is related to general user access. I use OneLogin for user access across various applications seamlessly. My main use case revolves around enhancing secur...
 

Also Known As

Duo Security
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Cisco Duo vs. OneLogin and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.