

Cisco UCS Manager and Cisco Intersight operate within the IT infrastructure management category. While UCS Manager excels in centralized control, Intersight has the upper edge in cloud integration and remote management features.
Features: Cisco UCS Manager is known for comprehensive coverage of networking, compute, and storage services. Its service profile feature provides deployment flexibility, saving time and reducing complexity. Its centralized management for maintenance and setup is highly valued. Cisco Intersight offers strong data center integration and cloud capabilities, blending on-premises and cloud operations efficiently. It provides valuable analytics, monitoring tools, and work production for diverse environments, contributing to its widespread good impression.
Room for Improvement: Cisco UCS Manager could be more user-friendly by simplifying its interface and the upgrade process. There is also a need for improved integration without third-party solutions. Cisco Intersight could enhance its hybrid cloud management and automation features. It could also improve third-party integration and streamline setup to boost user satisfaction.
Ease of Deployment and Customer Service: Cisco UCS Manager is typically deployed on-premises, often requiring technical expertise, but benefits from highly rated technical support. Cisco Intersight supports hybrid and public cloud deployment, offering remote management capabilities that appeal to users. Its automatic service request generation enhances support experiences, aligned with the agile, cloud-based approaches many enterprises prefer.
Pricing and ROI: Cisco UCS Manager is considered expensive, but its stability and bundled offerings are greatly regarded. The solution's solidity promises long-term cost savings by minimizing hardware issues. Cisco Intersight is competitively priced, attracting enterprises seeking flexibility, though its initial cost can seem high compared to AWS and Azure. Both solutions deliver satisfactory ROI, with Cisco UCS Manager notably reducing deployment and maintenance time.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
There's no need for an extra management device or virtual machine, as everything runs within the fabric interconnect.
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco provides better support than anyone else.
Cisco technical support is helpful.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
Regarding Cisco tech, they are pretty good.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
Adding new chassis and extra blades is streamlined.
I would rate the scalability at nine out of ten, probably.
Some steps are not included in the official documentation, which can create challenges.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing.
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
The pricing is fair and reasonable, particularly for enterprises.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing mechanism sounds fair.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
As long as they can afford it, there is a setup cost involved.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
One of the valuable features is the user interface base, specifically the C user interface.
| Product | Market Share (%) |
|---|---|
| Cisco Intersight | 1.6% |
| Cisco UCS Manager | 1.3% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
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