Try our new research platform with insights from 80,000+ expert users

Cisco OpenDNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco OpenDNS
Ranking in Domain Name System (DNS) Security
9th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (1st)
 

Mindshare comparison

As of October 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco OpenDNS is 2.7%, up from 0.8% compared to the previous year. The mindshare of Cisco Umbrella is 20.6%, down from 25.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.6%
Cisco OpenDNS2.7%
Other76.7%
Domain Name System (DNS) Security
 

Featured Reviews

reviewer1678521 - PeerSpot reviewer
A stable solution that can be used for upgrades, vulnerability remediation, configuration, and standardization
I am using the latest version of Cisco OpenDNS. Users should prioritize the challenges that they have before implementing the solution. They need to be very clear about what they are looking for. Those parameters need to be defined, success criteria need to be checked, and then they can proceed with the solution that meets the requirements. Overall, I rate Cisco OpenDNS a nine out of ten.
Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Cisco OpenDNS for upgrades, vulnerability remediation, configuration, and standardization."
"The platform is highly stable."
"The customer experience is very good, and the product improves security posture."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
"The most valuable features are the protection against ransomware and phishing."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"It provides centralized, device-agnostic management of the Internet experience."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
 

Cons

"The solution’s dashboard could be improved."
"The platform's DNS database area needs improvement."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"Its DNS service does not support IPv6 query."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"The integration with Cisco could be better."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
 

Pricing and Cost Advice

"We pay a yearly licensing fee for the solution."
"The product is expensive yet cost-effective. I rate the pricing an eight out of ten."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."
"Our costs were negotiated, and they are okay."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"I think it's worth the money."
"The solution’s pricing is reasonable."
"There are three models for licensing with different feature sets."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
868,759 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
25%
Comms Service Provider
8%
Retailer
8%
Construction Company
8%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What do you like most about Cisco OpenDNS?
We use Cisco OpenDNS for upgrades, vulnerability remediation, configuration, and standardization.
What needs improvement with Cisco OpenDNS?
The solution’s dashboard could be improved. I would like to see anything with best practices pre-config templates automated to address the zero-day threats.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

No data available
OpenDNS
 

Overview

 

Sample Customers

1. Netflix 2. IBM 3. Deloitte 4. Airbnb 5. Pinterest 6. Box 7. LinkedIn 8. Adobe 9. Spotify 10. Uber 11. Twitter 12. Cisco Systems (the parent company) 13. The New York Times 14. Verizon 15. Coca-Cola 16. General Electric 17. Microsoft 18. Facebook 19. Apple 20. Amazon 21. Google 22. Intel 23. Oracle 24. AT&T 25. Cisco Meraki 26. Salesforce 27. Cisco Webex 28. Cisco Umbrella 29. Cisco Talos 30. Cisco AMP for Endpoints 31. Cisco AnyConnect 32. Cisco Stealthwatch
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco OpenDNS vs. Cisco Umbrella and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.