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Cisco Prime [EOL] vs ExtremeManagement comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeManagement
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Network Management Applications (18th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
reviewer1319712 - PeerSpot reviewer
Systems Engineer at a tech services company with 11-50 employees
Centralized switch management has streamlined daily operations but reporting still needs improvement
The reason clients select ExtremeManagement is because we have existing Extreme customers who are looking for a centralized management solution to manage their Extreme Switches. ExtremeManagement is not only for managing Extreme Switches; it can also manage other third-party solutions such as Cisco or Juniper or any other third party. This provides good flexibility for managing even third-party solutions. ExtremeManagement offers a lot of management options, including the ability to back up the configuration on a scheduled basis and to upgrade the switches' firmwares on a scheduled basis. There is a workflow feature similar to orchestration, which is related to automation. Regarding threat detection with ExtremeManagement, there is no specific feature, but in case of any failure detection or network issues, ExtremeManagement can send a notification to the users and to the admin. ExtremeManagement itself does not include a security or cybersecurity feature; however, there is an additional module called ExtremeControl that you can add, which is a network access control or NAC solution. ExtremeAnalytics is also a very good add-on to ExtremeManagement that can analyze all the traffic coming to the switch for incoming and outgoing traffic. It checks everything even up to Layer 7, the application layer, which I believe maybe some other switches management solutions do not have. This feature is fully compatible with Extreme Switches because the switches can show the application layer traffic. The reporting capabilities of ExtremeManagement are good, but I cannot say they are perfect. Everybody can read it, but in our region, especially in Saudi Arabia and the Arab universe, some customers are requesting Arabic results, which makes it somewhat challenging for us and the vendor. Not all vendors have that capability, and sometimes the vendor asks for adding a feature request, which may take time. I cannot say this is something negative, but in our region, some customers, especially non-English speakers, require that. In general, reporting is good, though not perfect. The integration of ExtremeManagement with other Extreme products and third-party solutions is easy. It does not require specific requirements for integration with other third-party switches. However, there are limitations for integration with other third-party products, especially with firewalls from security companies. When it comes to network devices, it is very easy to integrate with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us manage and monitor analytics and fix issues."
"The technical support team is very good."
"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
"What attracts customers to Cisco Prime is it is readily available."
"Technical support is great, and we find them to be helpful and responsive."
"The solution is not inexpensive but is worth it for large-scale environments because it saves time, prevents manual errors during deployment, and is easier to troubleshoot."
"The hardware Cisco provides is excellent. It's a well-made product."
"The solution helps with the management and support of the enterprise network."
"It is a good solution; our experience has been good, it is easy to deploy, configure, and develop, and its performance is good; in general, we are satisfied with Extreme."
"Overall, I believe the GUI has already improved significantly, making it easier to manage than other management tools, and the most important thing is that our customers are happy with it."
"The technical support services are good."
"The best thing about the solution is that it is all managed from just a single application window, a single pane of glass where almost all the features are managed within a single application or browser, so you don’t have to switch between different applications or windows."
"ExtremeManagement is excellent; it is a very mature platform and robust in that it covers most of the functionality of the devices."
"Using this solution has made our job more efficient. We need fewer people to do implementation and support, and we don't have to go on-site to change the configuration or otherwise support the switch."
"ExtremeManagement brings in the most value by reducing the technical debt to the organization in terms of having to hire personnel to maintain it or contract it."
"The report model is one of the valuable models. We are able to see all the information concentrated in reports, which is very useful. We are able to get the information about the performance of the equipment and check that everything is okay. You can get very useful information across applications, so we have very good experience with their management solutions. It has many functionalities to simplify the administration and monitor the development of the switches or AP. It is easy to deploy, easy to configure. and easy to develop. Its price is also good."
 

Cons

"The solution can be slow at times."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"The overall management capabilities of Prime need to be improved."
"I want the tool to improve data visibility."
"They could consider offering more flexible pricing options for their customers."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"Now, the complexity has increased, so the quality of work also has taken a slight hit with respect to their TAC support especially."
"Cisco Prime needs to have lower prices and more customization options."
"Some features are quite difficult to configure and they are very complicated to figure out. Maybe the vendors should introduce a more driven configuration that can clarify the processes a bit more to make the processes more clearly defined."
"It would be helpful if this solution had support for configuring and managing third-party hardware devices."
"The reporting capabilities of ExtremeManagement are good, but I cannot say they are perfect."
"There could be better integration with third-party equipment and vendors."
"They can improve the information period. Currently, we are able to have information for only 14 or 15 days, but we would like to have information for an extended period of maybe 30 days. Their technical support can also be improved in terms of the response time to the tickets."
"It would be great to not need an on-premises SiteIQ license for running a Fabric OS cloud or managing third-party devices."
 

Pricing and Cost Advice

"We update the license every five years."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The cost is quite high."
"I rate the solution's pricing an eight out of ten."
"The product's performance monitoring feature could be more intuitive."
"The solution is not inexpensive but is worth it for large-scale environments."
"The product is expensive compared to other vendors in the market."
"You need to get special quotes from the company for each order."
"The support is billed on a yearly basis, and there are no additional costs."
"While they don't consider it affordable, they don't find it overly expensive."
"It has a good price. There is a good relationship between the cost and the performance."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
8%
Manufacturing Company
20%
Construction Company
13%
Outsourcing Company
13%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ExtremeManagement?
I would rate the pricing of ExtremeManagement as five out of ten; it is somewhat neutral, not cheap and not expensive. I might consider it a four out of ten now due to the global hardware economic ...
What needs improvement with ExtremeManagement?
The reporting part definitely requires improvement.
What is your primary use case for ExtremeManagement?
We have been reselling ExtremeManagement for 13 years.
 

Also Known As

Cisco Prime Infrastructure
No data available
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: October 2026.
920,769 professionals have used our research since 2012.