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Cisco Secure Client (including AnyConnect) vs Citrix Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Cisco Secure Client enhances remote connectivity with robust security, ease of use, and varied ROI experiences across organizations.
Sentiment score
5.5
Citrix Gateway offers cost-effective security, protecting against breaches and ransomware, enhancing ROI compared to traditional laptop deployment.
With Cisco Secure Network Analytics implemented, we have achieved collaboration as an IT support team where we reached out to network-related members to understand how they work on Cisco Secure Network Analytics-related issues.
Intune Administrator at a consultancy with 11-50 employees
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
Co-Founder at Virajo
 

Customer Service

Sentiment score
6.8
Cisco Secure Client provides reliable performance, with support generally quick and effective, though access sometimes requires contracts and has delays.
Sentiment score
6.1
Citrix Gateway's customer service is generally satisfactory with fast responses, knowledgeable staff, but concerns about delays and inconsistency.
Cisco offers very high-quality customer service.
Manager - Network Services at a tech vendor with 10,001+ employees
Cisco technical support is difficult, and it requires lots of contracts.
Technical Manager at Gannexion BV
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
Very experienced engineers contact you in order to troubleshoot the problem.
Citrix VDI & Windows Virtualization Specialist at ATOS
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
Enterprise Architect at Wipro Limited
 

Scalability Issues

Sentiment score
7.3
Cisco Secure Client efficiently scales for organizations, providing secure access while integrating with existing infrastructures despite potential hardware challenges.
Sentiment score
7.3
Citrix Gateway offers scalable, adaptable solutions for diverse deployments, with experiences varying on deployment size and requirements.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
The scalability of Cisco Secure Client depends on the hardware I choose.
Network Architect at Sysnet Solutions Bangladesh Limited
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
Enterprise Architect at Wipro Limited
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
Co-Founder at Virajo
Citrix Gateway is not for small companies; it's for medium companies because the pricing is better for more users.
Citrix VDI & Windows Virtualization Specialist at ATOS
 

Stability Issues

Sentiment score
8.0
Cisco Secure Client is praised for its stability and reliability, effectively handling remote connectivity despite minor flaws.
Sentiment score
7.9
Citrix Gateway is reliable with positive user feedback, though some suggest improvements in setup and connection flow.
I would rate the stability ten out of ten.
Sr. I&C Enginner at Reliance Industries Ltd
The stability is really good, and I would rate it up to nine.
Manager - Network Services at a tech vendor with 10,001+ employees
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
Manager - Projects at airtel
I find Citrix products to be very stable.
Co-Founder at Virajo
We used the EPA agent for client certificate authentication and gathered information for the Smart Access feature, but we are no longer using it.
Technical Manager at Migros Ticaret A.Ş.
 

Room For Improvement

Cisco Secure Client faces usability and integration challenges, including outdated support, cumbersome authentication, and issues with pricing and technical support.
Citrix Gateway needs better load balancing, security, user interface, integration, and cost-efficiency, along with enhanced support and automation.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Chief Technologies Officer at ASTORG PARTNERS
Vendors offer more features, such as a kill switch.
Technical Manager at Gannexion BV
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
At this time it costs 35% more than other solutions.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
Enterprise Architect at Wipro Limited
The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available.
Technical Manager at Migros Ticaret A.Ş.
 

Setup Cost

Cisco Secure Client licensing offers flexible annual terms but is sometimes considered costly compared to Fortinet and Palo Alto.
Citrix Gateway is a high-priced, premium network solution with various licensing options, attracting customers willing to invest in quality.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I perceive the pricing to be a seven, however, I have perpetual licenses.
Technical Manager at Gannexion BV
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
Co-Founder at Virajo
The price is one aspect, but technically it is complete.
Citrix VDI & Windows Virtualization Specialist at ATOS
 

Valuable Features

Cisco Secure Client provides reliable, cross-platform VPN access with multi-factor authentication and seamless Active Directory integration for enhanced security.
Citrix Gateway provides secure, scalable connectivity with load balancing, VPN, and dual-factor authentication for efficient remote access.
Beneficial for businesses needing secure access outside the office.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Manager - Projects at airtel
Cisco Secure Network Analytics filled the gap between the monitoring and management side, allowing us to check end user activity clearly from the Cisco Secure Network Analytics console.
Intune Administrator at a consultancy with 11-50 employees
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Co-Founder at Virajo
It's easy to scale and easy to implement.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
Enterprise Architect at Wipro Limited
 

Categories and Ranking

Cisco Secure Client (includ...
Ranking in SSL VPN
3rd
Ranking in Enterprise Infrastructure VPN
7th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
79
Ranking in other categories
ZTNA as a Service (13th), Cisco Security Portfolio (5th)
Citrix Gateway
Ranking in SSL VPN
1st
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st)
 

Mindshare comparison

As of June 2026, in the SSL VPN category, the mindshare of Cisco Secure Client (including AnyConnect) is 9.0%, down from 15.9% compared to the previous year. The mindshare of Citrix Gateway is 11.6%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.6%
Cisco Secure Client (including AnyConnect)9.0%
Other79.4%
SSL VPN
 

Featured Reviews

AS
Manager - Projects at airtel
Offers work-from-anywhere flexibility but navigates occasional proxy confusion
The analytics I downloaded from your site as a free download did not carry the information that was actually required. I was looking at the market segmentation and market share, along with some USPs which differentiated them from each other. The free download had two issues: many things were repetitive, and it was designed to not release any relevant information. Only headers were present, so I was not able to determine whether the final report would be worthwhile. I have not worked with enterprise tools that I could share feedback on for website publication. I see benefits from using Cisco Secure Client (including AnyConnect). However, I would not recommend it because future adoptions will be towards Zscaler, as SSC is a better model than VPN. On a scale of 1-10, I rate this solution a 7.
PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise10
Large Enterprise49
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, which provide free VPN when the firewall is purchased. Palo Alto and Fortinet prov...
What needs improvement with Cisco AnyConnect Secure Mobility Client?
There are no features that I wish Cisco Secure Client (including AnyConnect) had that it does not currently provide. If I could change one thing about it, I would have no changes to suggest.
What is your primary use case for Cisco AnyConnect Secure Mobility Client?
I primarily use Cisco Secure Client (including AnyConnect) for VPN connections and network-related activities. We have Cisco APIs and Cisco VPN that serve as the foundation for our operations. As a...
What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
 

Also Known As

Cisco AnyConnect Secure Mobility Client
Citrix NetScaler Unified Gateway
 

Overview

 

Sample Customers

MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural FireService
Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Find out what your peers are saying about Cisco Secure Client (including AnyConnect) vs. Citrix Gateway and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.