Cisco Umbrella and Mimecast Advanced Email Security are competitors in the cybersecurity arena, focusing on web, DNS, and email security, respectively. Based on comparisons, Cisco Umbrella is superior in web and DNS protection, while Mimecast has a stronger stance in email threat protection.
Features: Cisco Umbrella excels in DNS layer security, web traffic filtering, and providing a secure internet gateway. It integrates seamlessly with other Cisco products and enables centralized policy management, effectively blocking threats before reaching user devices. Mimecast Advanced Email Security is notable for robust email protection with targeted threat protection, spam filtering, and email archiving, making it ideal for organizations focused on securing email communications.
Room for Improvement: Cisco Umbrella could enhance integration with endpoint detection solutions and improve user policy settings. Addressing issues with bypassing security via technical methods and providing better local support are also areas of potential improvement. Mimecast Advanced Email Security faces challenges with support response times and high licensing costs, with room for enhancements in filtering flexibility and user interface for an improved user experience.
Ease of Deployment and Customer Service: Both Cisco Umbrella and Mimecast offer flexible deployment options across public, private, and hybrid clouds. Cisco is praised for its comprehensive customer service, though its complex support system can be challenging for managed service providers. Mimecast is noted for its effective customer service but could improve in initial setup and clarity in support levels.
Pricing and ROI: Cisco Umbrella's pricing is generally perceived as high, with users expressing some confusion over pricing models. However, it is considered a worthwhile investment due to its robust security features and integration within the Cisco suite, offering good ROI through reduced security incidents. Mimecast Advanced Email Security is also considered expensive compared to competitors, justified by its strong email protection capabilities. Users value its subscription services but desire more competitive pricing.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
The biggest impact Mimecast Advanced Email Security has had is on the cybersecurity environment, being the first to scan emails for malicious content.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Mimecast Advanced Email Security is very stable, reliable, and quite accurate.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
When it comes to stability and reliability, we have not faced any notable issues with Mimecast Advanced Email Security for our customers.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
Instead of reactive measures, it could proactively identify spam domains and prevent them from derailing mail flow.
A lot of emails were missed despite being known samples.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
The best features of Mimecast Advanced Email Security are strong phishing and spam filtering, URL malicious link protection, attachment inspection, impersonation and business email compromise protection, flexible email security policies, and good visibility into the email activity.
| Product | Mindshare (%) |
|---|---|
| Cisco Umbrella | 16.5% |
| Palo Alto Networks DNS Security | 10.2% |
| Infoblox Advanced DNS Protection | 6.2% |
| Other | 67.1% |
| Product | Mindshare (%) |
|---|---|
| Mimecast Advanced Email Security | 14.1% |
| Proofpoint Email Protection | 18.0% |
| Microsoft Defender for Office 365 | 13.9% |
| Other | 54.0% |
| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 31 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
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