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ClearSkies SaaS NG SIEM vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClearSkies SaaS NG SIEM
Ranking in Security Information and Event Management (SIEM)
38th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (42nd)
 

Mindshare comparison

As of September 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ClearSkies SaaS NG SIEM is 0.7%, up from 0.2% compared to the previous year. The mindshare of Netsurion is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ClearSkies SaaS NG SIEM0.7%
Netsurion0.9%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Zuhair Hasan - PeerSpot reviewer
Manager, Information Technology Security at Nesma
Has good integration capability and provides information and events but improvement is needed in information retrieval speed
The best features are the comprehensive event collection and analysis. Once set up properly, we receive all events and information. The team analyzes our data and presents incidents to us. We can communicate with their team to escalate and resolve incidents. It has a feature we use to search for information about our environment and past incidents. This is very valuable. The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets."
"The correlation rules and the user platform are most valuable."
"ClearSkies is the best for software as a service and small organizations with up to 500 employees."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"What I like most about Netsurion is the level of visibility and reporting."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
 

Cons

"They can add behavior analytics and AI or machine learning technology."
"They can add behavior analytics and AI or machine learning technology. They also improve their correlation engine. In addition to collecting logs from devices, they can collect the traffic and then correlate these logs and the traffic information."
"The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."
"Netsurion's SOC can be a bit too aggressive at times."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
 

Pricing and Cost Advice

"They have changed the pricing policy. Its price is competitive. Its price is less than half of the price of QRadar, LogRhythm, and Splunk."
"Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Financial Services Firm
17%
Construction Company
13%
Hospitality Company
7%
Outsourcing Company
19%
Construction Company
12%
Performing Arts
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Also Known As

ClearSkies NG SIEM
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ClearSkies SaaS NG SIEM vs. Netsurion and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.