CloudCheckr vs ServiceNow IT Operations Management comparison

Spot and ServiceNow are both solutions in the Cloud Management category. Spot is ranked #27 with an average rating of 7.0, while ServiceNow is ranked #9 with an average rating of 8.5. Spot holds a 1.1% mindshare in CM, compared to ServiceNow’s 1.7% mindshare. Additionally, 66% of Spot users are willing to recommend the solution, compared to 94% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 17, 2024

CloudCheckr and ServiceNow IT Operations Management compete in the cloud management and IT operations space. CloudCheckr seems to have the upper hand in pricing and support, while ServiceNow IT Operations Management stands out due to its robust features.

Features: CloudCheckr focuses on advanced cost management, resource optimization, and compliance reporting. ServiceNow IT Operations Management offers automation of workflows, IT infrastructure management, and operational efficiency enhancement.

Room for Improvement: CloudCheckr could improve its feature depth, multi-cloud integration experience, and advanced analytical capabilities. ServiceNow IT Operations Management could enhance its deployment ease, simplify its interface for new users, and optimize cost efficiency.

Ease of Deployment and Customer Service: CloudCheckr is straightforward to deploy and provides prompt support for seamless integration. Though more complex to deploy, ServiceNow IT Operations Management offers highly regarded proactive and comprehensive customer service.

Pricing and ROI: CloudCheckr offers competitive pricing and a strong ROI due to cost-saving features, suitable for budget-conscious organizations. ServiceNow IT Operations Management, despite its higher cost, provides substantial ROI through enhanced productivity from its advanced features.

To learn more, read our detailed CloudCheckr vs. ServiceNow IT Operations Management Report (Updated: April 2025).

Buyer's Guide

CloudCheckr vs. ServiceNow IT Operations Management

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Turbonomic

Mindshare comparison

As of May 2025, in the Cloud Management category, the mindshare of IBM Turbonomic is 5.6%, down from 6.2% compared to the previous year. The mindshare of CloudCheckr is 1.1%, down from 1.3% compared to the previous year. The mindshare of ServiceNow IT Operations Management is 1.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management

Featured Reviews

Alex Darby

Director, Infrastructure, Wintel Engineering at a insurance company with 5,001-10,000 employees

Saves time during workload migration, facilitates sizing of virtual servers, and the support team is helpful

The right-sizing feature is the most captivating one for us. It helped in taking the emotions out of what people think they need, basing it off of real data, and providing them what they actually need. It's not really a special feature, but the support that we received from that team really helped us in our success. There were definitely some customizations that needed to take place to make it successful. This is the most aware of our products, in terms of understanding all of the components from the top down. It is integrated with all of the different modules, all the way down to the core infrastructure. All of it is tied together and there are not many tools that can do that.

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Nigel Mullings

Enterprise Cloud Architect at Peritem Consultants Ltd

Beneficial granular reporting, highly stable, and excellent support

I have worked in the cost-management tools from many cloud providers, such as Amazon AWS, Google Cloud Services, and Azure. CloudCheckr CMx High Security has a lot more detail than the native cloud service cost-management tools. If you want an enterprise-grade solution, CloudCheckr CMx High Security would be a good fit. If you want something simple, out of the box, then you can use the cloud service's native tools.

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Archana Menon

ServiceNow Platform Development & Services Manager at GEA

Easy to use and has great orchestration and automation capabilities

The solution's initial setup is straightforward. Complexity always comes when the company requirements are added. There is a reason why ServiceNow is a market leader. If they would also bring in the complex nature like their peers, force companies to stick to out-of-the-box all the time, and bring in product customizations or product revisions, which would force other users not to use customization, then it would not stay like that. ServiceNow should not go the same route as other vendors and restrict their products from being scaled up or scaled down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has automated a lot of things. We have saved 30 to 35 percent in human resource time and cost, which is pretty substantial. We don't have a big workforce here, so we have to use all the automation we can get."

"I only deal with the infrastructure side, so I really couldn't speak to more than load balancing as the most valuable feature for me. It provides specific actions that prevent resource starvation. It always keeps things in perfect balance."

"We've saved hundreds of hours. Most of the time those hours would have to be after hours as well, which are more valuable to me as that's my personal time."

"The notifications saying, "This is a corrective action," even though some of them can be automated, are always welcome to see. They summarize your entire infrastructure and how you can better utilize it. That is the biggest feature."

"On-premises, one advantage I find particularly appealing is the ability to create policies for automatic CPU and memory scaling based on demand."

"The solution has a good optimization feature."

"We have seen a 30% performance improvement overall."

"I like Turbonomic's built-in reporting. It provides a ton of information out of the box, so I don't have to build panels for the monthly summaries and other reports I need to present to management. We get better performance and bottleneck reporting from this than we do from our older EMC software."

More IBM Turbonomic pros

"The recommendation section is pretty helpful."

"It will automatically suggest areas for optimization."

"The best feature I like about CloudCheckr CMx High Security is its simplicity. I love that it's not rocket science to use the solution. Even if you're not familiar with the cloud, you can easily figure out how to use CloudCheckr CMx High Security. You can use AWS, you can use Azure, and you can use GCP with the solution because the integration is quite simple. You can also use multi-cloud with it, and you could see the billing part. You'll have complete visibility into your cost which I love about the solution. I also love that data on any security issues and vulnerabilities are available on the go with CloudCheckr CMx High Security. You don't need to do anything different. Just run the scan and you'll have all these open findings in the tool, in terms of the priority level, so if it's critical, it will tell you, "It's critical," and you need to fix it right away."

"It's one of the leading players for cloud optimization. It's hard to find anything better."

"The solution is scalable for our purposes."

"The most valuable feature of CloudCheckr CMx High Security is granular reporting. Additionally, the user interface is easy to use."

"The solution is mostly stable."

"The initial setup is straightforward."

"ServiceNow IT Operations Management is beneficial for the discovery of all CIs in our environment."

"ServiceNow IT Operations Management is a stable product."

"The solution is easy to use and has great orchestration and automation capabilities."

"It provided out-of-the-box integrations, requiring only minimal effort, typically a couple of days, to massage those systems into a seamless operation."

"Customer service is excellent."

"Provides everything in one solution."

"I like the solution due to the fact that it's scalable."

"It is a product that is familiar for a lot of users."

More ServiceNow IT Operations Management pros

Cons

"It would be nice for them to have a way to do something with physical machines, but I know that is not their strength Thankfully, the majority of our environment is virtual, but it would be nice to see this type of technology across some other platforms. It would be nice to have capacity planning across physical machines."

"We're still evaluating the solution, so I don't know enough about what I don't know. They've done a lot over the years. I used Turbonomics six or seven years ago before IBM bought them. They've matured a lot since then."

"After running this solution in production for a year, we may want a more granular approach to how we utilize the product because we are planning to use some of its metrics to feed into our financial system."

"The deployment process is a little tricky. It wasn't hard for me because I have pretty in-depth knowledge of Kubernetes, and their software runs on Kubernetes. To deploy it or upgrade it, you have to be able to follow steps and use the Kubernetes command line, or you'll need someone to come in and do it for you."

"Recovering resources when they're not needed is not as optimized as it could be."

"I would love to see Turbonomic analyze backup data. We have had people in the past put servers into daily full backups with seven-year retention and where the disk size is two terabytes. So, every single day, there is a two terabyte snapshot put into a Blob somewhere. I would love to see Turbonomic say, "Here are all your backups along with the age of them," to help us manage the savings by not having us spend so much on the storage in Azure. That would be huge."

"The old interface was not the clearest UI in some areas, and could be quite intimidating when first using the tool."

"Turbonomic doesn't do storage placement how I would prefer. We use multiple shared storage volumes on VMware, so I don't have one big disk. I have lots of disks that I can place VMs on, and that consumes IOPS from the disk subsystem. We were getting recommendations to provision a new volume."

More IBM Turbonomic cons

"The performance of the tool really needs to be improved."

"The solution needs to work better with larger capacities of data."

"CloudCheckr CMx High Security is complex. There are a lot of menus, and if you do not know what you are looking for you can get lost. However, the interface is self-explanatory. It's easy to understand where to go to get what you want."

"The solution must improve its user interface."

"Many features still need to be implemented in this tool."

"What needs to be improved in CloudCheckr CMx High Security is integration. All the clouds are going quite fast, for example, all the cloud providers: Microsoft, Google, etc. CloudCheckr CMx High Security is good with AWS, no doubt about it, but with Azure and Google Cloud, I find that the solution is slow in that direction. If the vendor planned for CloudCheckr CMx High Security to be automated just for AWS, then it does make sense. If not, if the vendor is also targeting good integration with Google and Microsoft, then CloudCheckr CMx High Security integration needs improvement, in particular, it has to be faster. At the moment, its integration with Azure is not as good as its integration with AWS. With GCP, integration is nowhere."

"The reporting and analytic capabilities are very limited."

"Self-healing could be a bit smoother and a bit cleaner, easier to access and more functional. That would help."

"The security policies could be increased."

"There is room for improvement in the stability of ServiceNow."

"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."

"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."

"The solution’s licensing cost could be improved."

"ServiceNow IT Operations Management could be improved by providing more user customization options."

"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."

"There is room for improvement in service mapping within ServiceNow ITOM."

More ServiceNow IT Operations Management cons

Pricing and Cost Advice

"When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for."

"Price is a big one. VMTurbo was very competitively priced."

"It's worth the time and money investment if you can afford it."

"I don't know the current prices, but I like how the licensing is based on the number of instances instead of sockets, clusters, or cores. We have some VMs that are so heavy I can only fit four on one server. It's not cost-effective if we have to pay more for those. When I move around a VM SQL box with 30 cores and a half-terabyte of RAM, I'm not paying for an entire socket and cores where people assume you have at least 10 or 20 VMs on that socket for that pricing."

"The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no surprise charges nor hidden fees."

"It is an endpoint type license, which is fine. It is not overly expensive."

"In the last year, Turbonomic has reduced our cloud costs by $94,000."

"IBM Turbonomic is an investment that we believe will deliver positive returns."

More IBM Turbonomic pricing and cost advice

"The cost is on par with other providers."

"The solution is reasonably priced."

"A license is needed to use CloudCheckr CMx High Security, but because we are a managed service provider, the price of the license would vary. It depends on the type of cloud users we have, for example, it would be some type of percentage or monthly billing, etc."

"It is expensive. It is around 10 Euros per server per month."

"I would rate the product's pricing a five out of ten since there are vendors who are cheaper."

"The solution is costly compared to the products offered by its competitors."

"The pricing is high and may be excluding the small to medium-sized enterprise businesses."

"The price of ServiceNow IT Operations Management is expensive."

"My customers pay for the ServiceNow IT Operations Management license annually. I'd rate the pricing based on value. ServiceNow IT Operations Management is a premium product as it has better features than competitors."

"ServiceNow IT Operations Management is a costly solution. I'd rate the price at ten, on a scale from one to ten with one being the lowest and ten being the highest price. Some clients do have a problem with the price, but most find that the solution is worth the cost."

"The solution offers yearly licenses and a subscription model for add-on features."

More ServiceNow IT Operations Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Computer Software Company

20%

Financial Services Firm

Government

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?

It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is...

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What needs improvement with Turbonomic?

The implementation could be enhanced.

See all answers

What is your primary use case for Turbonomic?

We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting...

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What do you like most about CloudCheckr ?

The recommendation section is pretty helpful.

See all answers

What is your experience regarding pricing and costs for CloudCheckr ?

The price depends on the actual Azure consumption and what we feed into it. The cost is on par with other providers.

See all answers

What needs improvement with CloudCheckr ?

We are not happy with the product’s reporting capabilities. We are planning to change the solution. The security comp...

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What do you like most about ServiceNow IT Operations Management?

From my perspective as an asset manager, the most valuable feature of the solution is the configuration management po...

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What is your experience regarding pricing and costs for ServiceNow IT Operations Management?

ServiceNow's pricing is expensive. We consider it a Tier 1 product, but it requires significant investment.

See all answers

What needs improvement with ServiceNow IT Operations Management?

ServiceNow ( /products/servicenow-reviews )'s pricing is expensive. A more streamlined configuration process tailored...

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Comparisons

VMware Aria Operations vs IBM Turbonomic

Compared 17% of the time

Azure Cost Management vs IBM Turbonomic

Compared 12% of the time

VMware vSphere vs IBM Turbonomic

Compared 8% of the time

Cloudability vs IBM Turbonomic

Compared 7% of the time

More IBM Turbonomic Competitors

Apptio One vs CloudCheckr

Compared 18% of the time

Flexera Cloud Cost Management vs CloudCheckr

Compared 18% of the time

Cloudability vs CloudCheckr

Compared 13% of the time

AWS Cost Explorer vs CloudCheckr

Compared 13% of the time

Azure Cost Management vs CloudCheckr

Compared 10% of the time

More CloudCheckr Competitors

OpsRamp vs ServiceNow IT Operations Management

Compared 15% of the time

Dynatrace vs ServiceNow IT Operations Management

Compared 10% of the time

Splunk ITSI (IT Service Intelligence) vs ServiceNow IT Operations Management

Compared 9% of the time

IBM Tivoli NetCool OMNIbus vs ServiceNow IT Operations Management

Compared 6% of the time

BMC TrueSight Operations Management vs ServiceNow IT Operations Management

Compared 3% of the time

More ServiceNow IT Operations Management Competitors

Product Reports

Buyer's Guide

IBM Turbonomic

May 2025

Download IBM Turbonomic product report

Buyer's Guide

CloudCheckr

May 2025

Download CloudCheckr product report

Buyer's Guide

ServiceNow IT Operations Management

April 2025

ServiceNow IT Operations Management report

Download ServiceNow IT Operations Management product report

Also Known As

Turbonomic, VMTurbo Operations Manager

CloudCheckr CMx High Security, CloudCheckr CMP

ServiceNow ITOM

Interactive Demo

IBM

Demo not available

Spot

Demo not available

ServiceNow

Overview

IBM Turbonomic offers automation, planning, and right-sizing recommendations to streamline resource management, improve efficiencies, and optimize costs across virtualized environments and cloud platforms.

IBM Turbonomic is valued for its capability to optimize resource allocation and monitor virtual environments efficiently. It facilitates automated decision-making in VM sizing, load balancing, and cost optimization for both on-premises and cloud deployments. Users can leverage insights for workload placement, ensure peak performance assurance, and effectively right-size across VMware and Azure. The ongoing transition to HTML5 aims to improve visual and navigational ease, while expanded reporting features are anticipated. Opportunities for improved training, documentation, and integrations enhance platform usability and functionality.

What Are the Key Features?

Automation: Streamlines resource allocation and VM management.
Planning Tools: Supports capacity management and growth projections.
Right-Sizing: Optimizes VM configurations for efficient resource use.
Customizable Dashboards: Provides quick insights into environment health.
Reporting Capabilities: Offers valuable data for informed decision-making.
Cloud Integration: Ensures cost-effective resource utilization.

What Benefits Should Be Looked For?

Performance Enhancement: Improves application performance efficiency.
Cost Reduction: Minimizes operational expenses through optimizations.
Infrastructure Efficiency: Maximizes use of IT infrastructure resources.

In finance, IBM Turbonomic aids in maintaining platform efficiency during market fluctuations. Healthcare organizations leverage its capability for resource optimization during high-demand periods to enhance patient care support. Retailers use it for planning in peak seasons, ensuring resources align with fluctuating demand to maintain performance continuity.

IBM

CloudCheckr CMx High Security is a cloud management platform that provides complete visibility into cost and security issues. The primary use cases are day-to-day operations, cloud management, identifying open vulnerabilities and issues from a security perspective, and cost management and optimization.

The solution is praised for its stability, simplicity, ease of use, scalability, excellent technical support, and granular reporting. CloudCheckr CMx High Security provides priority-level data on security issues and vulnerabilities, making it easy to identify critical issues that need immediate attention.

Spot

ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.

ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.

ServiceNow IT Operations Management Features

Help Desk: ServiceNow ITOM help desk enables IT and operations administrators to better communicate issues concerning managing data latencies, controlling the monitoring of user profiles, executing disaster recovery plans, and any other problematic incidents.
Device and server management: ServiceNow ITOM will ensure IT operations teams can better handle general maintenance, upgrading, and patching for server-related concerns. The solution will also help to maintain the health of organization devices such as laptops, phones, tablets, mobile devices, and desktops.
Infrastructure maintenance: ServiceNow ITOM helps organizations set up remote access networks, maintain network security, regulate communication with external servers and firewalls, and also monitor and manage internal telephone systems.

ServiceNow IT Operations Management Benefits

Improve DevOps: ServiceNow ITOM improves the ability to inspect microservices, which enables DevOps and SRE teams to improve incident response.
Improve data control: The solution will help to manage the entire digital lifecycle, and will also enhance the organization's configuration management database (CMDB) to enable a more robust data foundation.
Problem-solve: ITOM is able to proactively identify anomalies before they become issues/problems with tremendous accuracy. ITOM helps organizations minimize outages and reduce the negative impact to end users so that they do not experience any downtime or service degradations. ITOM will also use artificial intelligence for IT Operations (AIOps) along with machine learning (ML) to reduce the possibility of false positives, saving time and increasing productivity.
Automate workflows: ITOM offers a pre-designed workbook and no-code/low-code workflows to reduce redundant tasks and improve recovery times. ITOM provides intuitive workable processes to be shared easily with all teams throughout the organization.

ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.

Reviews from Real Users

“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant

“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree

ServiceNow

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.

Accenture, Logitech, Ingram, Cloudar, Infor, DXC, Cornell University, DLT, Lumen, Lightstream, Choice Hotels, B-Tech, SmileShark, PTP, Explicity, JCH Technology, Siemens Mobility

servicenow, TransAlta, NATS, Symantec

Buyer's Guide

CloudCheckr vs. ServiceNow IT Operations Management

April 2025

Free Report: CloudCheckr vs. ServiceNow IT Operations Management

Find out what your peers are saying about CloudCheckr vs. ServiceNow IT Operations Management and other solutions. Updated: April 2025.

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