IBM BPM and CMW Tracker compete in the business process management category. IBM BPM seems to have an upper hand in customer service and support, whereas CMW Tracker offers distinctive features in integration and flexibility, potentially making it superior in feature breadth.
Features: IBM BPM excels in process automation, visualization tools, and scalability, suitable for large organizations. CMW Tracker stands out with strong integration capabilities, adaptability, and powerful reporting tools that provide necessary flexibility for dynamic business needs.
Room for Improvement: IBM BPM could improve ease of deployment, reduce the technical expertise required, and lower upfront costs. CMW Tracker might focus on enhancing automation, expanding scalability features, and furthering customer support to match IBM BPM's level.
Ease of Deployment and Customer Service: IBM BPM offers a robust deployment model that often needs significant technical expertise. In contrast, CMW Tracker simplifies the process with intuitive interfaces and streamlined configuration, backed by responsive service to ensure efficient setup.
Pricing and ROI: IBM BPM involves higher setup costs, providing an extended ROI horizon with its comprehensive enterprise-grade features. CMW Tracker is more cost-effective with faster returns due to its efficiency and scalability, appealing to diverse business setups.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
SAP is more expensive, but IBM BPM is very expensive.
The integration capabilities of IBM BPM are excellent.
| Product | Market Share (%) |
|---|---|
| IBM BPM | 5.9% |
| CMW Tracker | 0.4% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 19 |
| Large Enterprise | 71 |
CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.
CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.
What are the main features of CMW Tracker?CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
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