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CMW Tracker vs IBM Cloud Pak for Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Process Automation
30th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (27th)
IBM Cloud Pak for Automation
Ranking in Process Automation
37th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (32nd)
 

Mindshare comparison

As of November 2026, in the Process Automation category, the mindshare of CMW Tracker is 2.2%, up from 0.5% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
CMW Tracker2.2%
IBM Cloud Pak for Automation1.3%
Other96.5%
Process Automation
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
SYEDMUJTABA - PeerSpot reviewer
Vice President - Digital Automation Services at Techvista Systems
Effectively handles parallel instances effectively
I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comindware is great for workflow management; it's user-friendly and trustworthy, and you don't need technical skills to develop, maintain, and update workflows using the intuitive web-based visual workflow builder."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease."
"It helps very well with project management, and the workflow process is very easy and fast."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
 

Cons

"The initial setup seemed a bit complex, and there is no great documentation."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"However, if you have a not so common issue, it might take time to get a final solution."
"It lacks workflow samples, which would make it even easier for non-technical users to build their own apps."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"I am expecting new updates to improve the software."
"I would like them to offer a one-time payment plan that one can choose."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
 

Pricing and Cost Advice

"Price per user works for me when they do not count my clients, which fill forms."
"Great value for the money."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"This solution has a very lost cost."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The price is so reasonable."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
17%
Comms Service Provider
11%
Financial Services Firm
9%
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
No data available
 

Also Known As

Comindware Tracker
No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Information Not Available
Find out what your peers are saying about CMW Tracker vs. IBM Cloud Pak for Automation and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.