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Commvault Cloud vs Dell Data Protection Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
Sentiment score
7.9
Dell Data Protection Suite minimizes downtime, enhances recovery, reduces incidents and audit times, boosting productivity and security focus.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Assistant Manager at a tech services company with 51-200 employees
Dell Data Protection Suite justifies its ROI in cases of disaster by ensuring data availability and preventing losses in time and data.
Director - Sales & Operations at Techtrix System
If you have the right products in place with data recoverability, data protection strategies, and cyber resiliency strategy, customers can depend on this solution to recover their data rather than spending a lot of time and money paying ransomware to restore their data.
Pre Sales Manager at a tech services company with 51-200 employees
The essential point is its reliability and fast recovery of information from corporate equipment.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
Sentiment score
8.5
Dell customer support is highly rated for its knowledgeable staff, quick issue resolution, and effective partner network.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance.
Director - Sales & Operations at Techtrix System
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Lider Soporte Cloud at a security firm with 51-200 employees
The support quality depends on what kind of problems are happening.
Pre Sales Manager at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Sentiment score
8.1
Dell Data Protection Suite excels in scalability, providing flexible expansion through cluster solutions, though licensing costs can be high.
Multiple data domain storage boxes are offered by Dell for storage expansion.
Director - Sales & Operations at Techtrix System
The scalability of Dell Data Protection Suite is very good, and it can be scaled in a relatively smooth way.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
The scalability of Dell Data Protection Suite is great because I implemented a cluster solution.
Lider Soporte Cloud at a security firm with 51-200 employees
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Sentiment score
8.3
Dell Data Protection Suite is effective and stable when properly integrated, despite potential initial technical challenges.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
Overall, the Dell DPS provides efficient performance when properly integrated with other infrastructures.
Director - Sales & Operations at Techtrix System
The solution is stable when it is implemented in the right way.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is stable because it is part of the solution suite from the best company for my needs.
Cloud Support at a tech company with 1-10 employees
 

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
Dell Data Protection Suite needs improved usability, clearer documentation, better integrations, and simplified pricing and deployment processes.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Assistant Manager at a tech services company with 51-200 employees
The deployment is complex and not simplified, requiring professional expertise.
Director - Sales & Operations at Techtrix System
A customer with a complex environment with multiple workloads may find that a single tool cannot cover everything.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is very robust and scalable, but it requires training for the IT team.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
Enterprise buyers had mixed experiences with Dell Data Protection Suite, citing varied pricing, setup costs, and required deployment diligence.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
The solution is very expensive, which is its main drawback compared to competition in the market.
Director - Sales & Operations at Techtrix System
When I need to deploy the different features of the solutions, I learn what the price is, where, and when to apply the licensing.
Cloud Support at a tech company with 1-10 employees
My experience with pricing, setup cost, and licensing is very clear, and there is no problem with the pricing, cost, or license.
Lider Soporte Cloud at a security firm with 51-200 employees
 

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
Dell Data Protection Suite enhances security and efficiency with automated policies, robust encryption, multi-cloud support, and advanced analytics.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The suite also provides a high level of encryption for data traveling between primary and disaster recovery sites, ensuring its security.
Director - Sales & Operations at Techtrix System
The standout capability is its ability to deliver fast, application-consistent restores while maintaining compliance and cost efficiency.
Lider Soporte Cloud at a security firm with 51-200 employees
Immutable backups gave us confidence against ransomware, and faster VM restores improved uptime.
Cloud Support at a tech company with 1-10 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
eDiscovery (2nd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Dell Data Protection Suite
Ranking in Backup and Recovery
80th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.4%, down from 7.5% compared to the previous year. The mindshare of Dell Data Protection Suite is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.4%
Dell Data Protection Suite0.4%
Other96.2%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
6%
Construction Company
15%
Comms Service Provider
9%
Energy/Utilities Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business6
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What is your experience regarding pricing and costs for Dell Data Protection Suite?
The solution is very expensive, which is its main drawback compared to competition in the market.
What needs improvement with Dell Data Protection Suite?
From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager. The idea here is the silos kind of architecture because Dell Data Prot...
What is your primary use case for Dell Data Protection Suite?
Dell Data Protection Suite will be mainly used for backup and recovery solutions.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Dell Data Protection Suite and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.