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Commvault Cloud vs IBM eDiscovery Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (6th), Cloud Backup (6th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (10th), SaaS Backup (3rd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
IBM eDiscovery Manager
Ranking in eDiscovery
19th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 5.6%, up from 3.4% compared to the previous year. The mindshare of IBM eDiscovery Manager is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud5.6%
IBM eDiscovery Manager1.6%
Other92.8%
eDiscovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
IC
eDiscovery Manager at a financial services firm with 10,001+ employees
Stable with administrative aspects and an easy to navigate backend
The initial setup isn't exactly straightforward. It's a little complex. A company really should hire some experts that can navigate the implementation. Including testing, the deployment took about three hours. It's not a long or drawn-out process. Technically, you only need one person to handle the setup, however, it's advisable to at least have two people who are knowledgeable. In our case, we implemented it first in a separate environment and, once we saw everything was working as it should, then we sent it to production. There isn't much maintenance required. There's another application that handles that, however, we do have to monitor logs and the server where we put the searches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."
"Commvault's many features can be explored to get more value from more solutions."
"Commvault is very simple to use and it is automated."
"The VM backups and the recovery from cloud infrastructure are valuable."
"With Commvault, we provided trusted environment to our customer and increased our incomes with new customers."
"I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation."
"Single pane of management policy driven backup."
"Metallic is user-friendly, cost-effective, and the technical support is impressive."
"Overall, it's a very powerful tool."
"Creating and running queries on the solution is very good."
 

Cons

"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"Commvault is too expensive."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them."
"Endpoint backup."
"With respect to the cloud, they need to offer more integrations."
"The product's migration process and stability need improvement."
"The initial setup is a bit complex."
"The solution needs to be more user-friendly when it comes to errors on the search."
 

Pricing and Cost Advice

"I rate the product’s pricing a five out of ten."
"The price should be reduced because it is too expensive for our customers."
"Commvault's license fee is per server-based."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Metallic is an affordable solution."
"It is cheaper than Veeam."
"Licensing fees are billed on a yearly basis."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
eDiscovery Manager
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Hansgrohe
Find out what your peers are saying about Microsoft, Commvault, Google and others in eDiscovery. Updated: October 2026.
920,769 professionals have used our research since 2012.