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Commvault Cloud vs LAW PreDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
LAW PreDiscovery
Ranking in eDiscovery
12th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.4%, up from 3.0% compared to the previous year. The mindshare of LAW PreDiscovery is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.4%
LAW PreDiscovery1.6%
Other94.0%
eDiscovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Brian Grossman - PeerSpot reviewer
Director of Sales at Opveon Litigation Services LLC
A powerful tool for litigation support services, such as production processing to meet client requirements
LAW PreDiscovery can simplify its interface and offer a cloud-accessible version tailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet specific needs. This interchangeability allows us to handle specialized export requests more effectively. There also needs to be a more straightforward process for upgrading licenses without contacting support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Metallic's customer service — their technical support and their sales and customer contact representatives — were world-class; among the best customer service interactions I've had with anyone, anywhere, for any reason."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"We evaluated other options, but Commvault is a very complete solution."
"Commvault's Command Center is one of the best solutions out there, and you can rely on Commvault solutions for the most complex and most demanding environments."
"Veeam is a good product but I prefer Commvault for backup and DR."
"The sourcing and the detailed background checklist are the most valuable features of this solution."
"I've found the ability to customize exports and indexing in LAW PreDiscovery to be the most valuable feature. It allows us to meet our customers' specific needs effectively."
 

Cons

"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"The pricing of the solution can be improved and made cheaper."
"They don't market their products well. They don't do a lot of marketing to enable them to move forward."
"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Commvault is too expensive."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"Competitive products have emerged with less cost, making the pricing a challenging factor."
"LAW PreDiscovery can simplify its interface and offer a cloud-accessible versiontailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet specific needs. This interchangeability allows us to handle specialized export requests more effectively. There also needs to be a more straightforward process for upgrading licenses without contacting support."
"If you have a heavy workload, you wouldn't be able to complete the research properly."
"If these details, photos, dates of birth, and so on are not possible to include, I believe it would be much more efficient if multiple people could log in using the same email address, as we can in some other programs."
 

Pricing and Cost Advice

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."
"I rate the product’s pricing a five out of ten."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"The price is a little bit high."
"LAW PreDiscovery licenses are pretty costly and are on a yearly subscription basis. Before committing to LAW, it's crucial to calculate and ensure that you'll see a return on investment."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
6%
Legal Firm
40%
Construction Company
10%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What needs improvement with LAW PreDiscovery?
LAW PreDiscovery can simplify its interface and offer a cloud-accessible version tailored to customers. We often use other cloud-based document review software alongside LAW PreDiscovery to meet sp...
What is your primary use case for LAW PreDiscovery?
We primarily use LAW PreDiscovery for litigation support services, such as production processing, importing native files, converting PDFs, bate numbering, batch printing trial exhibits, and archiva...
What advice do you have for others considering LAW PreDiscovery?
If you're a more prominent law firm or a litigation support vendor dealing with extensive document processing, LAW PreDiscovery could be a good fit. However, for smaller companies or law firms need...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Murphy & King, BDO Consulting, Beasley Allen
Find out what your peers are saying about Commvault Cloud vs. LAW PreDiscovery and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.