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Commvault Cloud vs NetApp SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
NetApp SaaS Backup
Ranking in SaaS Backup
32nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.1%, down from 10.4% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud6.1%
NetApp SaaS Backup1.2%
Other92.7%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Simplifies backup, restore, and clone management across disparate applications and infrastructures
It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."
"The solution is very stable and offers a good level of performance."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well."
"The VM backups and the recovery from cloud infrastructure are valuable."
"It's great for getting data back."
"The solution’s user interface for managing the on-prem environment is good."
"They have a strong development team and are market leaders in the space."
"Our primary use case is for backing up the .NES file system, and I backup VMware and Windows cloud servers."
"The most valuable feature is the simplicity in configuration and use."
"The interface, customization, and security are superb."
"The most valuable features are the support for both NAS and NFS."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"It's a user-friendly solution."
"NetApp SaaS Backup is a good solution and I recommend it."
"The most valuable feature is stability."
"NetApp SaaS Backup is a good product that serves multiple purposes."
 

Cons

"The technical support in the India region is a bit disappointing, but after 6:00 pm it is switched to the U.S and European teams, and they are much better in supporting and understanding the issues and fixing them."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"The tool should revise its licensing."
"We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"The backup of virtual machines needs improvement. I know they're working on it."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"The features need to be updated to support the latest hardware, as it changes every year."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"The features need to be updated to support the latest hardware, as it changes every year."
 

Pricing and Cost Advice

"The product is cheap."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
"The solution is worth the money."
"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"Compared to other competitors and vendors the pricing is fair."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The licensing was based on a three-year subscription and the price is good compared so some other vendors."
"My understanding of the costs is that the price is fair, and not too expensive."
"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Node4, Profi Engineering Systems
Find out what your peers are saying about Commvault Cloud vs. NetApp SaaS Backup and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.