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Commvault Cloud vs NetApp SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)
NetApp SaaS Backup
Ranking in SaaS Backup
33rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.1%, down from 11.0% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
NetApp SaaS Backup1.2%
Other92.7%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Simplifies backup, restore, and clone management across disparate applications and infrastructures
It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature is unlimited backup. You can back up existing users and folders."
"The user interface is very easy to navigate."
"It's a software-based solution so we just need a license to expand it."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"Commvault has a unique administration platform with more features than its competitors."
"It is much more scalable and flexible than everything else in the market."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"The most valuable feature is the simplicity in configuration and use."
"The most valuable features are the support for both NAS and NFS."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"It's a user-friendly solution."
"The most valuable feature is stability."
 

Cons

"There is room for improvement in terms of data security."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"The reporting is complicated and should be simplified in an upcoming release."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"The functional integration could be better."
"They reply to the support portal weekly, but there are some delays."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"Better integration with third-party databases and applications is needed."
"The features need to be updated to support the latest hardware, as it changes every year."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
 

Pricing and Cost Advice

"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."
"The price is a little bit high."
"It is cheaper than Veeam."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."
"It is a bit more than other products, but when you consider the time savings, it is saving money."
"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"My understanding of the costs is that the price is fair, and not too expensive."
"The licensing was based on a three-year subscription and the price is good compared so some other vendors."
"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
Ask a question
Earn 20 points
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Node4, Profi Engineering Systems
Find out what your peers are saying about Commvault Cloud vs. NetApp SaaS Backup and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.