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Commvault Cloud vs NetApp SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
NetApp SaaS Backup
Ranking in SaaS Backup
34th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.4%, down from 11.1% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.4%
NetApp SaaS Backup1.1%
Other92.5%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Simplifies backup, restore, and clone management across disparate applications and infrastructures
It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"I like Commvault's immutable backups. It integrates with other solutions in our IT infrastructure very well."
"The most valuable features of Commvault Cloud include deduplication and compression."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With Commvault we can rapidly back up and restore any application we add to our environment."
"It's the leader in backup and archiving."
"It is a stable solution."
"The 1-Touch recovery feature is helpful for all customers."
"It's a user-friendly solution."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"The most valuable features are the support for both NAS and NFS."
"The most valuable feature is the simplicity in configuration and use."
"The most valuable feature is stability."
 

Cons

"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."
"Commvault Cloud currently lacks support for backing up Proxmox environments, which limits its functionality."
"They could work on the implementation of the features."
"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."
"It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"Better integration with third-party databases and applications is needed."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"The features need to be updated to support the latest hardware, as it changes every year."
 

Pricing and Cost Advice

"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
"It is cheaper than Veeam."
"HyperScale X is expensive."
"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"The price should be reduced because it is too expensive for our customers."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."
"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
"The licensing was based on a three-year subscription and the price is good compared so some other vendors."
"My understanding of the costs is that the price is fair, and not too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Node4, Profi Engineering Systems
Find out what your peers are saying about Commvault Cloud vs. NetApp SaaS Backup and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.