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Commvault Cloud vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.0
NetVault Plus users appreciate responsive support and knowledgeable staff but note occasional delays due to external dependencies.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
I would rate Quest support as eight.
Manager System Management at Şanstech
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
5.5
NetVault Plus is praised for scalability and integration, though infrastructure dependency poses challenges and prompts some to consider alternatives.
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
4.8
NetVault Plus receives mixed stability reviews, with reliable performance often noted but occasional issues following updates and resource constraints.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
NetVault Plus requires improved restore speed, user interface, compatibility, scheduling, security, database support, performance, and development interaction.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
Manager System Management at Şanstech
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
NetVault Plus pricing varies; it's seen as costly or affordable, offering flexible licensing and potential discounts for multiple purchases.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Quest NetVault Plus provides easy deployment, user-friendly interface, comprehensive database and backup management, reporting, malware scanning, and network control.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
The application supports scanning files for malware before backup operations.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
NetVault Plus
Ranking in Backup and Recovery
42nd
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
7.2
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 10.3%, down from 11.3% compared to the previous year. The mindshare of NetVault Plus is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Commvault Cloud10.3%
NetVault Plus1.6%
Other88.1%
Disaster Recovery (DR) Software
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
MK
Manager at Fractalio Data Pvt Ltd
Consistent high ratings reflect user satisfaction and reliability
The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.
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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Performing Arts
9%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I don't know of any improvements needed because everything is okay; I have no problems. NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very usefu...
What is your primary use case for Quest NetVault?
My primary purpose for using NetVault Plus is file backup, only file backup. We don't need granular backup right now because the betting system operates only in Turkey, and government policy is ver...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about Commvault Cloud vs. NetVault Plus and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.