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Commvault Cloud vs OpenText Information Archive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (6th), eDiscovery (2nd), Cloud Backup (6th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (10th), SaaS Backup (3rd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
OpenText Information Archive
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
File Archiving (2nd)
 

Mindshare comparison

Commvault Cloud and OpenText Information Archive aren’t in the same category and serve different purposes. Commvault Cloud is designed for Backup and Recovery and holds a mindshare of 3.2%, down 5.5% compared to last year.
OpenText Information Archive, on the other hand, focuses on File Archiving, holds 6.8% mindshare, down 9.1% since last year.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.2%
Veeam Data Platform5.6%
Rubrik3.0%
Other88.2%
Backup and Recovery
File Archiving Mindshare Distribution
ProductMindshare (%)
OpenText Information Archive6.8%
Veritas Enterprise Vault10.9%
OpenText Content Manager7.2%
Other75.1%
File Archiving
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
reviewer2594589 - PeerSpot reviewer
ECM Delivery Manager at a university with 11-50 employees
Have integrated diverse content sources and reduced legacy system costs through structured archiving
There is still a belief that OpenText, of course improving as every other vendor does, could see a little bit more improvement in AI involvement and scenarios. It is good in small scope, but improvement for large scope as well would be valuable. This is something that is missed a little bit. Otherwise, it is evolving quite well and still on top of the market. The most critical part regarding OpenText Information Archive is that OpenText is very strong, but the current packaging is already offering very strong capabilities in the smallest package. Of course, the price corresponds to the capabilities. Some customers would prefer to have fewer capabilities for a more affordable price. This is generally true for every single vendor of this kind. For big customers who have big requirements for the largest enterprises, it is reasonable. However, it really cuts out the companies which are at the edge between medium business and enterprises because those are maybe not looking for so advanced solutions from the functionality perspective.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to manage everything from a single pane of glass is another major advantage."
"We are very happy now with the technical support, as it is Indian."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"From a real-life experience, I can say it cut down the time our customers spent on backup tasks by about 60 percent."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"The solution provides us with a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations, making it very effective."
"The most valuable part of the solution is that it is fire-and-forget."
"The best feature found in OpenText Information Archive is the complexity it covers, which means you can use almost any kind of data by integrating it with the original source and easily doing that into a unified content management system."
"It has a strong XML engine for reading data and making it indexed and searchable."
"It is very stable."
 

Cons

"The pricing of the solution can be improved and made cheaper."
"Permissions can be tricky. There is granularity when trying to get people to write permissions to be able to view, backup, and restore."
"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"There are many settings that have to be done on your own. It would benefit from a better interface."
"It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"Its major disadvantage is it's expensive."
"It requires a decent amount of XL mapping."
"Some customers would prefer to have fewer capabilities for a more affordable price."
 

Pricing and Cost Advice

"Its cost is reasonable."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"I rate the product’s pricing a five out of ten."
"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
7%
Pharma/Biotech Company
13%
Financial Services Firm
13%
Outsourcing Company
13%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What needs improvement with OpenText InfoArchive?
There is still a belief that OpenText, of course improving as every other vendor does, could see a little bit more improvement in AI involvement and scenarios. It is good in small scope, but improv...
What is your primary use case for OpenText InfoArchive?
OpenText Information Archive is basically used for decommissioning purposes. When organizations would like to have access to all data, particularly during new content platform implementation, they ...
What advice do you have for others considering OpenText InfoArchive?
The organization is currently working with OpenText products mainly. In the organization, another team is working with IBM as well, but more focus is on OpenText currently. The organization works w...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
BMO Harris Bank, Pacific Life Insurance Company, China CITIC Bank International Limited, Techint Group, Agility, Lahey Health
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
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