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Commvault Cloud vs Synology C2 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
2nd
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
Synology C2 Backup
Ranking in Cloud Backup
20th
Ranking in SaaS Backup
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Commvault Cloud is 6.7%, down from 9.9% compared to the previous year. The mindshare of Synology C2 Backup is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.7%
Synology C2 Backup1.7%
Other91.6%
Cloud Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Zuhair Hasan - PeerSpot reviewer
Manager, Information Technology Security at Nesma
Provides fast access to files and offers a reliable backup solution without compatibility issues
Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"It's a software-based solution so we just need a license to expand it."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"The solution is scalable."
"The solution is very stable and offers a good level of performance."
"It's good for file services."
"I find Synology C2 Backup valuable for its speed, features, and server compatibility."
 

Cons

"Setup is complex."
"The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"With respect to the cloud, they need to offer more integrations."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"The product is expensive."
"The product's migration process and stability need improvement."
"Improving the pricing would be great."
"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."
 

Pricing and Cost Advice

"In India, this is a very expensive product."
"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
"The cost of an integrator license is moderate and its features cover most customers."
"Metallic is an affordable solution."
"The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price."
"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your experience regarding pricing and costs for Synology C2 Backup?
It's a reasonable price, but it could be improved. I would rate the pricing a seven out of ten.
What needs improvement with Synology C2 Backup?
None of the features require improvement as we only use it as a file server. However, improving the pricing would be great.
What is your primary use case for Synology C2 Backup?
We primarily use it as a file server. We don't use Synology for backups; we only use it as a file server.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Synology C2 Backup and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.