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Commvault Cloud vs Synology C2 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
4th
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (2nd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Synology C2 Backup
Ranking in Cloud Backup
22nd
Ranking in SaaS Backup
14th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Commvault Cloud is 4.6%, down from 10.0% compared to the previous year. The mindshare of Synology C2 Backup is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.6%
Synology C2 Backup1.3%
Other94.1%
Cloud Backup
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
Zuhair Hasan - PeerSpot reviewer
Manager, Information Technology Security at Nesma
Provides fast access to files and offers a reliable backup solution without compatibility issues
Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Commvault is both very stable and scalable."
"Commvault has support for backing up operating systems and servers."
"Every server is online and the backup is also online, so we reduce the downtime and administrative overhead."
"It is easy to use and stable; it delivers what has been promised, and when it says it can do something, it can actually do it, as opposed to some of its competitors."
"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."
"The solution has the fastest backup and better licensing."
"I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"It's good for file services."
"I find Synology C2 Backup valuable for its speed, features, and server compatibility."
 

Cons

"It is quite expensive when compared to other applications in the market."
"Mostly controls, visibility, cost allocation."
"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Permissions can be tricky. There is granularity when trying to get people to write permissions to be able to view, backup, and restore."
"They could work on the implementation of the features."
"There is room for improvement in terms of data security."
"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."
"Improving the pricing would be great."
 

Pricing and Cost Advice

"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"Compared to other competitors and vendors the pricing is fair."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."
"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."
"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
Comms Service Provider
12%
Manufacturing Company
9%
Outsourcing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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Find out what your peers are saying about Commvault Cloud vs. Synology C2 Backup and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.