

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
I have seen a return on investment because it has enabled our clients to review all their estate in one place, far easier and better than what SCOM was providing them with.
I have seen a return on investment since Redgate Monitor has reduced cost by alerting IT staff to an emerging issue prior to it reaching crash states.
I believe the use and helpfulness of Redgate Monitor warrant valid investment for any company seeking to maximize efficiency.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
We have a tool called Hudu where all our KBs are loaded.
The customer support is very proactive, supportive, and available twenty-four hours per day, seven days per week.
The customer support for Redgate Monitor has been fast and responsive.
I would rate customer support a nine.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
Redgate Monitor is highly scalable.
Redgate Monitor's scalability fits our organization's needs perfectly and handles growth well.
Redgate Monitor's scalability is indeed valid.
ConnectWise RMM has been quite stable for the last eight months.
I have not experienced lagging or downtime.
I believe Redgate Monitor is stable; although dealing with databases requires caution, I have not encountered any negative experiences regarding its safety.
We always have problems where we can't log into it, so we have to use the web version.
The pricing for ConnectWise RMM is reasonable.
Just alerting is great, but having the ability to act through the app would be valuable.
For alert customization, it should be possible to have customization for every DB metric, which would be very useful.
One of the areas that Redgate Monitor needs to improve includes providing a dedicated section of code for missing indexes.
My experience with pricing, setup cost, and licensing was very smooth.
The cost could be a little bit lower, especially for small and medium enterprises to use this tool.
Regarding pricing, setup cost, and licensing, I must say I don't favor the subscription model, and the price is somewhat higher.
Regarding my experience with pricing, setup cost, and licensing, I consider it a fair amount.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization.
Redgate Monitor has minimized downtime of critical systems due to proactive alerts as resource usage hits critical customizable thresholds.
I find myself relying on the monitor the most because as a DBA, my sole responsibility is to make sure that the data is up and accessible.
| Product | Mindshare (%) |
|---|---|
| Redgate Monitor | 0.5% |
| ConnectWise RMM | 0.7% |
| Other | 98.8% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
Redgate Monitor provides database administrators with real-time SQL Server insights, ensuring optimal performance and streamlined operations.
Designed for database professionals, Redgate Monitor offers comprehensive diagnostics and detailed analysis, reducing administrative overhead and improving SQL Server performance. Its intuitive tools facilitate rapid issue identification and resolution, leading to enhanced system reliability.
What are the key features of Redgate Monitor?In industries such as finance and healthcare, where data integrity and uptime are crucial, Redgate Monitor implementations lead to significant productivity and compliance benefits, ensuring databases are efficiently managed while maintaining strict regulatory requirements.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.