No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise RMM vs VictoriaMetrics comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
Sentiment score
6.7
VictoriaMetrics reduces costs by up to 60%, improves efficiency and performance, and enhances client satisfaction with easy management.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
I have seen a return on investment with VictoriaMetrics, saving 40% in storage costs compared to Prometheus, reducing query latency by 60%, and cutting maintenance time by half.
DevOps Engineer
time was saved due to simplicity and a shorter learning curve compared to other tools.
Director at a consultancy with 11-50 employees
Because VictoriaMetrics runs more efficiently and much faster, debugging an issue or understanding system performance is much easier.
Associate Director at Husk Power Systems
 

Customer Service

Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
Sentiment score
5.6
VictoriaMetrics' responsive customer service, quick support, and helpful community backing garner positive feedback, enhancing user satisfaction and engagement.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
We have a tool called Hudu where all our KBs are loaded.
Project Engineer at Moksh Tech
We reached out once or twice for minor issues during the initial setup and integration, and they were helpful in resolving the issues.
Director at a consultancy with 11-50 employees
VictoriaMetrics customer support is exceptional.
Observability Engineer
We use the open-source version of VictoriaMetrics, so we did not require any customer support.
Software Engineer at a outsourcing company with 201-500 employees
 

Scalability Issues

Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
Sentiment score
7.9
VictoriaMetrics is praised for its scalability, stability, and easy cloud integration, efficiently handling large time series data.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
It handles large volumes of time series data efficiently, using less memory and disk compared to Prometheus or Thanos.
DevOps Engineer
We deploy and embed it in our Helm chart and it works out of the box.
Founder
VictoriaMetrics has handled increases in data and users smoothly so far.
Director at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
Sentiment score
8.6
VictoriaMetrics is praised for stability, reliability, and compatibility with Kubernetes, requiring no updates or downtime according to users.
ConnectWise RMM has been quite stable for the last eight months.
Project Engineer at Moksh Tech
In terms of accuracy and reliability, VictoriaMetrics's output is pretty sufficient and works very well in a native Kubernetes setup, which I appreciate.
DevOps Architect at a tech vendor with 11-50 employees
The components are simple, restarts are fast, and stateless parts can be replaced without data loss.
DevOps Engineer
Regarding stability, I would rate it a ten out of ten.
 

Room For Improvement

ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
VictoriaMetrics should improve UI with OpenTelemetry features and enhance pricing, documentation, integrations, automation, and data management strategies.
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
For our use cases, it is a really good offering, and while we would be interested to see what else it brings in the future, at this point in time it checks all our boxes and we are quite satisfied with it.
Director at a consultancy with 11-50 employees
VictoriaMetrics is quite a good project and quite easy to use overall.
Software Engineer at a outsourcing company with 201-500 employees
I compared it with my experience on other time series databases, and it has a huge advantage, so I do not see the need for urgent improvements or optimizations.
Software Engineer & Data Analyst at a consultancy with 11-50 employees
 

Setup Cost

ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
VictoriaMetrics offers minimal costs due to its open-source model, with straightforward setup and optional affordable paid subscriptions.
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
We did not require any license for VictoriaMetrics since we are using the open-source version.
Software Engineer at a outsourcing company with 201-500 employees
I used the free open-source version, and it was sufficient for my needs.
Software Engineer & Data Analyst at a consultancy with 11-50 employees
My experience with pricing, setup cost, and licensing for VictoriaMetrics is positive since it is open-source under Apache 2.0, so there is no licensing cost.
DevOps Engineer
 

Valuable Features

ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
VictoriaMetrics offers fast, efficient, and scalable performance with cost-effective monitoring, supporting Prometheus and Kubernetes integrations for optimal resource usage.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
The best aspect of using VictoriaMetrics is the reduction in resources including RAM, memory, disk, and other infrastructure requirements, which have all decreased substantially after implementation.
Software Engineer at a outsourcing company with 201-500 employees
In my experience, the best features VictoriaMetrics offers include that VM agent does its work very efficiently and does not use a lot of resources.
Head of Application Support
Its compact storage and fast query performance make it ideal for long-term metric storage.
DevOps Engineer
 

Categories and Ranking

ConnectWise RMM
Ranking in Server Monitoring
22nd
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
32nd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), IT Alerting and Incident Management (17th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
VictoriaMetrics
Ranking in Server Monitoring
4th
Ranking in IT Infrastructure Monitoring
12th
Ranking in Cloud Monitoring Software
14th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (16th), Open Source Databases (10th), Log Management (12th), Container Monitoring (7th), AIOps (13th), AI Observability Services (1st)
 

Mindshare comparison

As of November 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.9%, up from 0.3% compared to the previous year. The mindshare of VictoriaMetrics is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
VictoriaMetrics0.9%
ConnectWise RMM1.9%
Other97.2%
Server Monitoring
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
reviewer2911872 - PeerSpot reviewer
DevOps Engineer
Long term metrics monitoring has improved AI workflows and now powers faster incident analysis
The best features VictoriaMetrics offers in my experience include fast query performance and efficient resource usage, seamless compatibility with the Prometheus ecosystem, a simple cluster architecture with minimal components, MetricsQL with useful functions beyond PromQL, and comprehensive tooling like VMAgent and VMAlert. VictoriaMetrics stands out to me because it is highly efficient, stable, and easy to run in air-gapped environments. It integrates well with Prometheus ecosystem tools like Kube-Prometheus-Stack and Grafana. Its compact storage and fast query performance make it ideal for long-term metric storage. The cluster setup is simple and scalable, which is a big advantage for production use.
report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
12%
Outsourcing Company
11%
Performing Arts
7%
Outsourcing Company
21%
Comms Service Provider
13%
Financial Services Firm
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
What is your experience regarding pricing and costs for VictoriaMetrics?
Regarding pricing, setup cost, and licensing, we are using open source today.
What needs improvement with VictoriaMetrics?
Regarding performance gains or cost savings, I can add that native multitenancy is only in the cluster version, and on single-node, we had to build tenant isolation ourselves with labels and query ...
What is your primary use case for VictoriaMetrics?
VictoriaMetrics is our time-series store, and we have Helm charts that ship an embedded single-node VictoriaMetrics with 30-day rotation by default. Teams that already run VictoriaMetrics can point...
 

Also Known As

Continuum Command, Continuum RMM
VictoriaMetrics Observability Enterprise Support
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
CERN, Grammarly, Adidas, Spotify R&D, DreamHost, Traefik Labs, DSV, MHI Vestas
Find out what your peers are saying about ConnectWise RMM vs. VictoriaMetrics and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.