ConnectWise SIEM vs Sophos MDR comparison

ConnectWise and Sophos are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #27 with an average rating of 6.0, while Sophos is ranked #5 with an average rating of 8.7. ConnectWise holds a 1.0% mindshare in MDR, compared to Sophos’s 5.9% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

ConnectWise SIEM

Read 3 ConnectWise SIEM reviews

1,087 Views
467 Comparison Views

66% willing to recommend

Sophos MDR

Read 33 Sophos MDR reviews

3,266 Views
3,266 Comparison Views

100% willing to recommend

ConnectWise SIEM

Sophos MDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Sophos MDR and ConnectWise SIEM are competitors in cybersecurity. Sophos MDR has the upper hand in pricing and support, whereas ConnectWise SIEM leads in features with its broad analytics capabilities.

Features: Sophos MDR offers advanced threat detection and response, focusing on endpoint security, making it ideal for organizations prioritizing endpoint protection. It provides a simplified interface and automated responses that enhance efficiency. ConnectWise SIEM offers comprehensive log management, in-depth analytics, and an extensive feature suite that gives a broader view of network activity, making it suitable for enterprises needing detailed security analytics and monitoring capabilities.

Ease of Deployment and Customer Service: Sophos MDR is straightforward to deploy, offering comprehensive support that aids organizations during integration, making it user-friendly. Its focused service is more approachable for users without deep technical expertise. ConnectWise SIEM requires expertise for setup due to its complexity but offers detailed customer service through multiple channels to assist complex deployments, catering to organizations needing extensive support and guidance.

Pricing and ROI: Sophos MDR is cost-effective, promising a quicker ROI, appealing to companies with budget constraints. While ConnectWise SIEM has a higher initial cost, its extensive functionalities provide long-term value with an enduring ROI for businesses seeking significant insights and belonging to higher security management, justifying its expense for comprehensive needs.

To learn more, read our detailed ConnectWise SIEM vs. Sophos MDR Report (Updated: September 2025).

Buyer's Guide

ConnectWise SIEM vs. Sophos MDR

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Managed Detection and Response (MDR)

27th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (57th), Secure Access Service Edge (SASE) (23rd)

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.0%, up from 0.8% compared to the previous year. The mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	5.9%
ConnectWise SIEM	1.0%
Other	93.1%

Managed Detection and Response (MDR)

Featured Reviews

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"We have found the solution has great functionality and it is easy to use."

"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."

"The solution is stable."

"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."

"It is stable and scalable. It has good technical support."

"The solution provides the best security features."

"It is a scalable solution."

"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."

"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."

More Sophos MDR pros

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"Sophos MDR's support and basic training of their devices could be improved."

"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."

"The solution is expensive for customers."

"There is room for improvement in performance and upgrades."

"Once in a great while, an update fails."

"The reports should be more comprehensive and easier to organize."

"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."

"Support could provide a faster response."

More Sophos MDR cons

Pricing and Cost Advice

"The solution is expensive."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"Sophos MDR is a cheap solution."

"The price falls somewhere in the middle range."

"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."

"Sophos MDR could be more affordable."

"The solution is expensive."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Comms Service Provider

Manufacturing Company

University

Computer Software Company

17%

Manufacturing Company

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

See all answers

What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

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What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

I don't have many suggestions for improvement in Sophos MDR as it performs quite well. It would be beneficial to have the ability to pull a report of all incident responses within a tenant, with ca...

See all answers

What advice do you have for others considering Sophos MDR?

I believe Sophos MDR pricing is reasonable for my customers. I would recommend those planning to use Sophos MDR to consider what financial impact a compromise could have on their organization and c...

See all answers

Comparisons

Huntress Managed EDR vs ConnectWise SIEM

Compared 34% of the time

Wazuh vs ConnectWise SIEM

Compared 29% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 25% of the time

Cynet vs ConnectWise SIEM

Compared 12% of the time

More ConnectWise SIEM Competitors

CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 15% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 10% of the time

Intercept X Endpoint vs Sophos MDR

Compared 8% of the time

Huntress Managed EDR vs Sophos MDR

Compared 7% of the time

Adlumin Security Operations vs Sophos MDR

Compared 7% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

September 2025

Download ConnectWise SIEM product report

Buyer's Guide

Sophos MDR

September 2025

Download Sophos MDR product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Sophos Managed Threat Response

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Information Not Available

Buyer's Guide

ConnectWise SIEM vs. Sophos MDR

September 2025

Free Report: ConnectWise SIEM vs. Sophos MDR

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