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ConnectWise SIEM vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
26th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (54th), Secure Access Service Edge (SASE) (21st)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.6%, up from 0.8% compared to the previous year. The mindshare of Sophos MDR is 3.6%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR3.6%
ConnectWise SIEM1.6%
Other94.8%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the solution has great functionality and it is easy to use."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"The solution provides the best security features."
"The product’s most valuable features are integration and endpoint protection."
"Sophos MDR enhances our clients' cybersecurity."
"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."
"Overall, Sophos is working well in our organization and we plan to continue using it."
"The product’s most valuable feature is rapid response."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
 

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"The product's pricing could be less expensive."
"It could be more secure."
"Endpoint protection is very slow."
"Sophos MDR lacks integration with MDM solutions."
"The integration with third-party solutions as an area for slight improvement"
"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."
 

Pricing and Cost Advice

"The solution is expensive."
"The tool is too expensive for small companies."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"The product is reasonably priced considering the cybersecurity features."
"Sophos MDR could be more affordable."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
11%
Construction Company
9%
Financial Services Firm
7%
Computer Software Company
14%
Manufacturing Company
11%
Comms Service Provider
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Information Not Available
Find out what your peers are saying about ConnectWise SIEM vs. Sophos MDR and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.