ConnectWise SIEM vs Red Canary comparison

ConnectWise and Red Canary, a Zscaler company are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #25 with an average rating of 6.0, while Red Canary, a Zscaler company is ranked #11 with an average rating of 9.0. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 100% of Red Canary, a Zscaler company users who would recommend it.

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Executive SummaryUpdated on Sep 9, 2024

Red Canary and ConnectWise SIEM are both recognized for their robust offerings in cybersecurity. Red Canary stands out for quick threat detection and user-friendly operation, while ConnectWise SIEM is favored for in-depth analysis and customization options.

Features: Red Canary's features include exceptional threat detection, user-friendly operation, and effective threat management. ConnectWise SIEM offers comprehensive integration possibilities, detailed analytics, and superior customization options.

Room for Improvement: Red Canary users suggest enhancements in report customization, additional integrations, and more intuitive alert systems. ConnectWise SIEM users wish for improvements in initial setup complexity, a more intuitive alert system, and better user interface.

Ease of Deployment and Customer Service: Red Canary receives positive feedback for its straightforward deployment process and responsive customer support. ConnectWise SIEM is praised for its extensive support resources, though its setup is more complicated.

Pricing and ROI: Red Canary is perceived as cost-effective with a straightforward pricing model and high ROI through effective threat management. ConnectWise SIEM, while more expensive, justifies its cost with extensive features and long-term ROI benefits.

To learn more, read our detailed ConnectWise SIEM vs. Red Canary Report (Updated: March 2026).

Buyer's Guide

ConnectWise SIEM vs. Red Canary

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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Shubham Biradar

SOC Analyst at Valorant

Monitors traffic effectively and assists in compliance decision-making for quick response

Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted. It is valuable for security teams in banking industries that need to make informed decisions quickly. Red Canary solutions are useful for compliance with standards like FFIEC and PCI and are employed in medical operations for HIPAA compliance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."

"The solution is a new generation XDR that has a lot of artificial intelligence modules."

"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."

"The interface is easy to use and it is more up to date than our previous solution."

"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."

"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."

"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."

"It's very stable. I've never experienced downtime for the ASM console or ASM core."

More Cortex XDR by Palo Alto Networks pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The most valuable feature of the solution is its automation part."

"The solution works well for what we use it for and the support and protection are good."

"I recommended Red Canary to my friends who work in other organizations."

"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."

"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."

Cons

"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."

"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."

"The solution could improve by providing better integration with their own products and others."

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."

"A little bit more automation would be nice."

"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."

"I would like to see them include NDR (Network Detection Response)."

"Cortex XDR could improve its sales support team, including better commission structures and referral programs."

More Cortex XDR by Palo Alto Networks cons

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"In general, the solution currently fails to provide a summary to its users."

"Red Canary's pricing spectrum may not be ideal for smaller financial institutions."

"The most valuable feature of Red Canary MDR is the overall threat protection it provides."

"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."

"The price could always be better."

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"I don't have any issues with the pricing. We are satisfied with the price."

"The price of the solution is high for the license and in general."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The solution is expensive."

"Red Canary MDR I use is an open-source tool."

"The solution could vary in price depending on how many endpoints a company has."

"I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

22%

Comms Service Provider

University

Financial Services Firm

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

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What is your experience regarding pricing and costs for Red Canary MDR?

The services are higher priced.

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What needs improvement with Red Canary MDR?

Red Canary's pricing spectrum may not be ideal for smaller financial institutions.

See all answers

What is your primary use case for Red Canary MDR?

We use Red Canary ( /products/red-canary-reviews ) to monitor incoming and outgoing traffic. For example, when we rec...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 5% of the time

Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 4% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 3% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 3% of the time

Gigamon Deep Observability Pipeline vs ConnectWise SIEM

Compared 2% of the time

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Expel vs Red Canary

Compared 6% of the time

SentinelOne Vigilance vs Red Canary

Compared 6% of the time

Huntress Managed EDR vs Red Canary

Compared 5% of the time

CrowdStrike Falcon Complete MDR vs Red Canary

Compared 5% of the time

Arctic Wolf Managed Detection and Response vs Red Canary

Compared 5% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Security Information and Event Management (SIEM)

March 2026

Download ConnectWise SIEM product report

Buyer's Guide

Managed Detection and Response (MDR)

February 2026

Download Red Canary product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Red Canary Managed Detection and Response (MDR)

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.

Red Canary, a Zscaler company

Sample Customers

CBI Health Group, University Honda, VakifBank

Techvera, Syrex, Clark Integrated Technologies

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes

Buyer's Guide

ConnectWise SIEM vs. Red Canary

March 2026

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