ConnectWise SIEM vs Zscaler Zero Trust Exchange Platform comparison

Why PeerSpot?

ConnectWise and Zscaler are both solutions in the Secure Access Service Edge (SASE) category. ConnectWise is ranked #21 with an average rating of 6.0, while Zscaler is ranked #3 with an average rating of 8.3. ConnectWise holds a 1.2% mindshare in SASE, compared to Zscaler’s 8.6% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 8, 2026

ConnectWise SIEM and Zscaler Zero Trust Exchange Platform are competing cybersecurity products. Zscaler may have the upper hand due to its advanced features and higher perceived value.

Features: ConnectWise SIEM provides real-time threat detection, customizable alerts, and robust threat intelligence. Zscaler emphasizes zero-trust architecture, comprehensive data access control, and centralized security management.

Ease of Deployment and Customer Service: ConnectWise offers quick deployment and responsive support for swift integration. Zscaler's cloud-native infrastructure enables simplified deployment but relies more on extensive documentation for support.

Pricing and ROI: ConnectWise is known for competitive setup costs and faster ROI on initial investments. Zscaler, despite higher pricing, claims extensive long-term benefits through operational efficiency and enhanced security.

To learn more, read our detailed ConnectWise SIEM vs. Zscaler Zero Trust Exchange Platform Report (Updated: September 2026).

Buyer's Guide

ConnectWise SIEM vs. Zscaler Zero Trust Exchange Platform

September 2026

Download the complete report

Helped 920,939 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of November 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of ConnectWise SIEM is 1.2%, up from 0.3% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.6%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Access Service Edge (SASE) Mindshare Distribution
Product	Mindshare (%)
Zscaler Zero Trust Exchange Platform	8.6%
iboss	3.2%
ConnectWise SIEM	1.2%
Other	87.0%

Secure Access Service Edge (SASE)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

Read full review

reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

Read full review

Zaheer_Khan

Cybersecurity Senior Program Manager at Dayforce

Secure access has improved remote work and has reduced vulnerabilities across our workforce

Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

"Its initial setup was straightforward."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"The security aspect of the solution, particularly the malware behind it, is excellent."

More iboss pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"I like the web filtering capabilities, which are very good, and it offers sound internet security notifications with a stable, scalable solution and an easy-to-use user interface."

"Zscaler CASB's latency and architecture are excellent."

"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."

"Overall, Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, has been a strong and reliable solution for enabling secure access without any need for traditional VPNs."

"As a cloud-based service, it is very easily implemented."

"The platform offers advanced threat protection features and embedded AI/ML capabilities, making it more proactive in blocking threats."

"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."

"Yes, it is very stable. I have never seen it go down, not once."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"File integrity monitoring would be very advantageous as an additional feature."

"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"Conflicts arise if you do not have the same management teams on the product."

"Zscaler Private Access needs to improve its collaboration with applications without compromising security."

"User management can be improved."

"An area for improvement would be the ease of configuration."

"On the improvement side, when we bypass certain internet traffic types, it's currently recommended to have a one-click option, but audio and video aren't always supported. Thus, we need to bypass that kind of traffic. So, it is an area of improvement."

"There are some performance issues with the solution once the module addition begins"

"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."

"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The solution is expensive."

"Zscaler Private Access is extremely expensive."

"My company is a Zscaler Private Access partner, so the customers pay for the license fees."

"The product has reasonable pricing."

"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."

"The product is a little more expensive than other tools."

"The solution is expensive."

"The solution has increased prices this year."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.

See recommendations

920,939 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Comms Service Provider

11%

Construction Company

11%

Computer Software Company

Outsourcing Company

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	16

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	12
Large Enterprise	45

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

See all answers

What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

See all answers

What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

See all answers

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

See all answers

What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

See all answers

What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What is your experience regarding pricing and costs for Zscaler Cloud Protection?

This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Z...

See all answers

What needs improvement with Zscaler Cloud Protection?

After three years of working with Zscaler Zero Trust Exchange Platform, I do have genuine feedback on areas where I f...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

Okta Platform vs iboss

Compared 3% of the time

More iboss Competitors

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 5% of the time

Wazuh vs ConnectWise SIEM

Compared 4% of the time

SentinelOne Wayfinder Threat Detection and Response vs ConnectWise SIEM

Compared 3% of the time

Microsoft Defender for Endpoint vs ConnectWise SIEM

Compared 1% of the time

More ConnectWise SIEM Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Akamai Enterprise Application Access vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

Cloudflare One vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

Versa Unified Secure Access Service Edge (SASE) Platform vs Zscaler Zero Trust Exchange Platform

Compared 2% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Security Information and Event Management (SIEM)

October 2026

Download ConnectWise SIEM product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

October 2026

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

ConnectWise SIEM is a cybersecurity platform designed to enhance threat detection and response capabilities, integrating seamlessly into sophisticated IT infrastructures.

Developed to address complex cybersecurity challenges, ConnectWise SIEM offers robust monitoring and analytics, enabling businesses to detect threats faster and with greater accuracy. It combines security information and event management with advanced intelligence to create a comprehensive security solution that supports real-time analysis and immediate action.

What are the most important features of ConnectWise SIEM?

Advanced Threat Detection: Leverages machine learning to identify potential threats quickly.
Real-Time Alerts: Provides instant notifications to ensure swift response to incidents.
Comprehensive Reporting: Delivers detailed insights to inform decision-making.
Scalability: Adapts to the growing needs of any organization.
Seamless Integration: Connects effortlessly with existing IT tools and platforms.

What benefits or ROI should users look for in reviews?

Reduced Downtime: Minimizes disruptions with proactive threat management.
Cost Efficiency: Lowers overall security expenditure through strategic resource allocation.
Improved Compliance: Assists in meeting industry regulations with comprehensive logs and reports.
Enhanced Security Posture: Strengthens defenses with continuous monitoring and analysis.

ConnectWise SIEM is widely implemented in industries such as finance, healthcare, and retail, where data security is crucial. These sectors benefit from its capability to handle large volumes of data while maintaining regulatory compliance. Its flexibility allows customization to meet specific industry requirements, providing targeted security solutions to protect sensitive information.

ConnectWise

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

Trusted by global enterprises and government agencies.

Techvera, Syrex, Clark Integrated Technologies

Siemens, AutoNation, GE, NOV

Buyer's Guide

ConnectWise SIEM vs. Zscaler Zero Trust Exchange Platform

September 2026

Free Report: ConnectWise SIEM vs. Zscaler Zero Trust Exchange Platform

Find out what your peers are saying about ConnectWise SIEM vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2026.

DOWNLOAD NOW

920,939 professionals have used our research since 2012.

See our ConnectWise SIEM vs. Zscaler Zero Trust Exchange Platform report.

See our list of best Secure Access Service Edge (SASE) vendors.

We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.