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ConnectWise SIEM vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (29th), Endpoint Detection and Response (EDR) (32nd), Secure Access Service Edge (SASE) (20th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.8%, down from 0.9% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 14.1%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Giulio Valeri - PeerSpot reviewer
Efficiently monitoring and detecting suspicious activities
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"As an end-point solution, nothing beats it, to be honest."
"It has good visibility, works well, and it is fast."
"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."
"The solution is easy to deploy and manage."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
 

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"I would like to see them introduce DLP."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"Falcon Complete isn't too pricy."
"Falcon Complete could be a bit cheaper."
"There is a standard license to use CrowdStrike Falcon Complete."
"This product is one of the more expensive ones on the market."
"We pay 40,000 euros to use this solution."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Wholesaler/Distributor
10%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ConnectWise Fortify?
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environ...
What is your experience regarding pricing and costs for ConnectWise Fortify?
The pricing is good. I would say it's at a reasonable price point.
What needs improvement with ConnectWise Fortify?
Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Falcon Complete
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about ConnectWise SIEM vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: March 2025.
845,589 professionals have used our research since 2012.