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ConnectWise SIEM vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (50th), Endpoint Detection and Response (EDR) (54th), Secure Access Service Edge (SASE) (22nd)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.3%, up from 0.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 7.3%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.3%
ConnectWise SIEM1.3%
Other91.4%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Muhammad  Fahad - PeerSpot reviewer
Assistant Director to ACIR at Board Of Revenue
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."
"It is a cloud-based solution. You can easily scale it."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"We found the initial setup to be quick and easy for the most part."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"It is a major anti-malware solution. It can stop zero-day attacks and ransomware attacks. There are so many features in CrowdStrike. Falcon Overwatch is a valuable module. It is lightweight on the endpoints. It doesn't have any scanning mechanism. It works on artificial intelligence, static analysis, and dynamic analysis. There is no signature available on this. It is a pretty easy solution. It is cloud-based, so there is no driver maintenance or anything like that. You can go anywhere in the world. If you have internet, you'll get connected to the cloud and the policies that it contains. It is pretty simple."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
 

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The logging features aren't robust and the information isn't kept long enough."
"I have found customer support to be fairly good but it could be quicker."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
 

Pricing and Cost Advice

"The solution is expensive."
"Falcon Complete isn't too pricy."
"There is a standard license to use CrowdStrike Falcon Complete."
"The pricing is a little bit expensive for our region."
"This product is one of the more expensive ones on the market."
"CrowdStrike Falcon Complete is expensive."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"We pay $50,000 for the 200 endpoints we have."
"Pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
9%
Manufacturing Company
9%
University
8%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Falcon Complete
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about ConnectWise SIEM vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.