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CompassOne by Blackpoint Cyber vs ConnectWise SIEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (38th), Vulnerability Management (45th), Application Control (10th), Managed Detection and Response (MDR) (10th)
ConnectWise SIEM
Ranking in Endpoint Detection and Response (EDR)
54th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (51st), Secure Access Service Edge (SASE) (21st), Managed Detection and Response (MDR) (26th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"I've found the solution to be highly scalable for enterprises."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"Threat identification and detection are the most valuable features of this solution."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
 

Cons

"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"The MAC agent is not as robust feature-wise as the PC version."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"Limited remote connection."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The feature we keep asking for is a vulnerability scan."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
 

Pricing and Cost Advice

"The tool's price is moderate."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The price was fine."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The pricing is reasonable."
"The pricing is in line with other products."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
11%
Financial Services Firm
8%
Outsourcing Company
7%
Healthcare Company
7%
Computer Software Company
16%
Comms Service Provider
11%
Construction Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
No data available
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CoreRecon, Peerless Tech Solutions, Lorien Health
Techvera, Syrex, Clark Integrated Technologies
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. ConnectWise SIEM and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.