ConnectWise SIEM vs Trend Micro Managed XDR comparison

ConnectWise and TrendAI are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #25 with an average rating of 6.0, while TrendAI is ranked #16 with an average rating of 8.3. ConnectWise holds a 1.4% mindshare in MDR, compared to TrendAI’s 1.6% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 100% of TrendAI users who would recommend it.

ConnectWise SIEM

Read 3 ConnectWise SIEM reviews

2,108 Views
780 Comparison Views

66% willing to recommend

Trend Micro Managed XDR

Read 7 Trend Micro Managed XDR reviews

1,764 Views
1,746 Comparison Views

100% willing to recommend

ConnectWise SIEM

Trend Micro Managed XDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Trend Micro Managed XDR and ConnectWise SIEM compete in the cybersecurity solutions category. ConnectWise SIEM seems to have the upper hand due to its comprehensive feature set.

Features: Trend Micro Managed XDR is known for its threat intelligence capabilities, automated responses, and ease of integration. ConnectWise SIEM emphasizes detailed security analytics, expansive reporting features, and customization options.

Ease of Deployment and Customer Service: Trend Micro Managed XDR offers straightforward setup and responsive customer support, while ConnectWise SIEM may involve a more complex deployment process but offers comprehensive customer service.

Pricing and ROI: Trend Micro Managed XDR has competitive setup costs and offers a quick return on investment by focusing on efficiency and resource savings. ConnectWise SIEM, although potentially higher in initial investment, provides significant value with its extensive capabilities and promises long-term ROI through enhanced security management.

To learn more, read our detailed ConnectWise SIEM vs. Trend Micro Managed XDR Report (Updated: January 2026).

Buyer's Guide

ConnectWise SIEM vs. Trend Micro Managed XDR

January 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Managed Detection and Response (MDR)

25th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (53rd), Secure Access Service Edge (SASE) (21st)

Trend Micro Managed XDR

Ranking in Managed Detection and Response (MDR)

16th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.4%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Trend Micro Managed XDR	1.6%
ConnectWise SIEM	1.4%
Other	97.0%

Managed Detection and Response (MDR)

Featured Reviews

reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

Read full review

Kapil-Gaur

Manager at a insurance company with 10,001+ employees

Centralized console enables efficient incident management and threat intelligence integration

I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"We have found the solution has great functionality and it is easy to use."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

"The most valuable feature of Trend Micro Managed XDR is the console."

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"The response time to any issues is very quick, providing a high level of client satisfaction."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

"The features are such that MDR is a part of XDR, which includes different products."

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."

"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"On the financial side, it is quite expensive."

"There is a need for greater integration of non-Microsoft devices."

"The main drawback is the lack of local language support in Oman."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

Pricing and Cost Advice

"The solution is expensive."

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"Trend Micro's solutions are considerably more expensive than competitors."

"I rate the tool's pricing a six out of ten."

"The solution is cost-effective."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

University

Comms Service Provider

Manufacturing Company

Computer Software Company

14%

Performing Arts

10%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

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What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.

See all answers

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

The solution is on the higher side in terms of pricing, and the licensing is per user.

See all answers

What needs improvement with Trend Micro Managed XDR?

See all answers

Comparisons

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Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 5% of the time

Sumo Logic Security vs ConnectWise SIEM

Compared 4% of the time

Wazuh vs ConnectWise SIEM

Compared 4% of the time

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Compared 14% of the time

Expel vs Trend Micro Managed XDR

Compared 13% of the time

Huntress Managed EDR vs Trend Micro Managed XDR

Compared 11% of the time

Sophos MDR vs Trend Micro Managed XDR

Compared 10% of the time

Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR

Compared 6% of the time

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Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

February 2026

Download ConnectWise SIEM product report

Buyer's Guide

Managed Detection and Response (MDR)

January 2026

Download Trend Micro Managed XDR product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

No data available

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

TrendAI

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Unigel, DHR Health

Buyer's Guide

ConnectWise SIEM vs. Trend Micro Managed XDR

January 2026

Free Report: ConnectWise SIEM vs. Trend Micro Managed XDR

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.