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Control-M vs Globalscape EFT comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Control-M enhances efficiency and reduces costs by automating operations, increasing productivity, and supporting large enterprise centralization.
Sentiment score
7.7
Globalscape EFT users report a significant ROI, improved efficiency, and enhanced stability, outperforming competitors and reducing costs significantly.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
It has reduced the total cost of ownership by 30% to 40%.
 

Customer Service

Sentiment score
7.4
Control-M's support is praised for responsiveness and expertise, though complex cases need better communication and troubleshooting efficiency.
Sentiment score
7.5
Globalscape EFT offers knowledgeable 24/7 support, with improved international response times, but some users note slower escalations.
The technical support is very polite, helpful, and available 24/7.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
The immediate acknowledgment and solutions provided by BMC's support team make it stand out compared to other tools.
 

Scalability Issues

Sentiment score
7.7
Control-M is praised for scalability and robust functionality, though cost may be a concern for some enterprises.
Sentiment score
7.6
Globalscape EFT efficiently scales, managing file transmissions with minimal resources and supports horizontal scaling for robust, accessible performance.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.7
Control-M is highly reliable with minimal glitches, praised for prompt support, regular updates, and high user satisfaction.
Sentiment score
6.9
Globalscape EFT is stable with high uptime, but performance challenges occur under heavy loads and specific server functions.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
The stability of the Helix Control-M solution is good.
 

Room For Improvement

Control-M needs upgrades in analysis, reporting, interface, cost, monitoring, scalability, and integration for better usability and competitiveness.
Globalscape EFT needs cloud improvements, faster transfers, better admin interface, and enhancements for performance, management, reporting, and collaboration.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
What they've done about scheduling, other people are still trying to figure out.
 

Setup Cost

Control-M is costly but valued by enterprises for robust features, especially in banking and healthcare, with complex licensing.
Globalscape EFT provides cost-effective enterprise solutions with server-based licensing, offering easy management and valuable features despite additional costs.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Pricing is generally affordable, though some features cost a bit more.
The best cell phone will always be more expensive.
 

Valuable Features

Control-M enhances enterprise operations with automation, seamless integration, cross-platform support, and advanced features for reliable, scalable workload management.
Globalscape EFT offers user-friendly, secure file transfers with efficient workflows, strong security features, and excellent reporting and support.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows.
 

Categories and Ranking

Control-M
Ranking in Managed File Transfer (MFT)
4th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
122
Ranking in other categories
Process Automation (2nd), Workload Automation (1st)
Globalscape EFT
Ranking in Managed File Transfer (MFT)
12th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed File Transfer (MFT) category, the mindshare of Control-M is 4.6%, up from 2.9% compared to the previous year. The mindshare of Globalscape EFT is 3.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Sumit Mundik - PeerSpot reviewer
Includes encryption and decryption functionalities with advanced workflow engine
The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks. For example, with other tools, you receive only one notification upon completing or failing the task. However, in Globalscape, you can set up step-by-step email notifications. For instance, if you pick up a file from the source location, you can add a condition to send an email notification to a specific address once that step is successful. Conversely, a different notification can be sent to a designated address if the step fails. This allows us to receive notifications for each process step without waiting for the entire task to complete.
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851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
21%
Computer Software Company
10%
Healthcare Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
It depends. It's packaged in such a way that you can buy the base model without all of the fancy stuff. You can try and keep your price similar to competitors. I guess it's natural throughout the w...
What do you like most about Globalscape Managed File Transfer?
It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file ac...
What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there are some areas where it could improve, such as GUI and collaboration features, ...
What needs improvement with Globalscape Managed File Transfer?
If Globalscape has a higher number of tasks, performance issues will occur. It will get hung, and then we need to restart the services. They need a robust tool to handle 5000-6000 jobs at a time.
 

Also Known As

Control M
Globalscape GlobalSCAPE Managed File Transfer
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Information Not Available
Find out what your peers are saying about Control-M vs. Globalscape EFT and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.