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Globalscape EFT vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Globalscape EFT
Ranking in Managed File Transfer (MFT)
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Kiteworks
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (17th), Email Security (26th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 3.8%, up from 3.5% compared to the previous year. The mindshare of Kiteworks is 4.0%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Kiteworks4.0%
Globalscape EFT3.8%
Other92.2%
Managed File Transfer (MFT)
 

Featured Reviews

RD
Software Developer at a computer software company with 1,001-5,000 employees
Seamless integration and enhanced automation streamline complex tasks while opportunities exist for improved batch file processing
The best feature of Globalscape EFT is that it has inbuilt encryption. We can use outside PGP encryption or we can use the inbuilt encryption as well, enabling us to do the encryption file transfer to the destinations. The other thing is that, by using the advanced workflow, we can make complex integrations for ease, and the workflow allows us to have alerts and everything by using email notifications through SMTP. We utilize the advanced automation capabilities, and we can also integrate to Azure. In one of the projects, we use Globalscape EFT as an intermediate integration and we use SAP BI where they send the files to Globalscape EFT. We take the files and push them to the banking system, where we get the response and return that back to the SAP system. Globalscape EFT can integrate with the Azure cloud systems as well. We can upload as many files as we can, and we can automate everything using SFTP software such as FileZilla, WinSCP, or any of the SFTP tools.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If it weren't for Globalscape's automations, it would be a lot more difficult to use and it has been a blessing to have those features available to us to make our jobs a lot easier."
"The automation of file transfers has increased our efficiency and effectiveness a lot, as they would with any other MFT system."
"The staff went above and beyond to make our stay comfortable, offering suggestions for local attractions and even remembering our names throughout the weekend."
"We definitely pay one-tenth of the cost as compared to our previous solution, and it is covering all the bases."
"Globalscape EFT allows us to have global connections; for example, there are multiple connections using the same SFTP, so we can add a single tab where we can declare it as a global connection and use it in different exports or imports."
"The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks."
"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"Scalability is impressive."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"I can identify from which region our users are uploading or downloading files."
"The solution removes the limitations with file attachment size that is found with regular email."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"It’s a great product that you should seriously consider and take the first step by training."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
 

Cons

"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."
"In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive in response time, the knowledge of tier-one agents, and the willingness to escalate to tier-two and three."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
"It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365."
"Globalscape EFT needs to improve system performance."
"Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there."
"If Globalscape has a higher number of tasks, performance issues will occur."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We have experienced some issues with stability due to bugs."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"File location could be improved."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
 

Pricing and Cost Advice

"The solution is reasonably priced in comparison to other products."
"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
"A large factor in our decision to go with Globalscape was the price."
"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
"Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
"It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use."
"The price of Kiteworks is reasonable."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
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Top Industries

By visitors reading reviews
Healthcare Company
12%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
7%
Financial Services Firm
12%
Government
10%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
I never looked at the pricing for Globalscape EFT because it was at the management level where my line manager handled it. I was a team lead, so we only did the RFQs and everything. I never had a c...
What needs improvement with Globalscape Managed File Transfer?
Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops. The user interfac...
What is your primary use case for Globalscape Managed File Transfer?
Currently, I'm working on Globalscape EFT 2020. The usual use cases for Globalscape EFT that we are applying involve imports and data that we send from our organization to different vendors, and so...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

Globalscape GlobalSCAPE Managed File Transfer
Accellion
 

Overview

 

Sample Customers

Information Not Available
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Globalscape EFT vs. Kiteworks and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.