

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The impact of this consolidation has resulted in greater team cohesion, greater team efficacy, and greater speed of response.
The impact on our operations has been positive, as we have moved several functions from another platform into CrowdStrike Falcon Next-Gen SIEM, resulting in savings in both money and time.
Return on investment with CrowdStrike Falcon Next-Gen SIEM comes from reducing investigation time, consolidating tools, and improving my productivity as an analyst.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
I had a dedicated person allocated for supporting, and even with them, it was very good.
What makes the customer service great is that support is both technically sound and empathetic in their understanding of different situations.
We have never had an issue, and if we ask, somebody answers quickly, either our account rep or if we submit a ticket, they are very quick about getting back to us.
The quality is strongest when issues are documented clearly with examples and business impact.
Without proper integration, scaling up with more servers is meaningless.
The SOC team is responsible for fully managing Cortex XSIAM.
Cortex XSIAM is highly scalable.
CrowdStrike Falcon Next-Gen SIEM scales effectively with the growing needs of my organization.
I would say that CrowdStrike Falcon Next-Gen SIEM scales with the growing needs of my organization.
The scalability of CrowdStrike Falcon Next-Gen SIEM is great as it adapts perfectly well when the number of clients or the volume of data increases.
The product was easy to install and set up and worked right.
With continuous integration that the colleagues probably are doing, it is becoming better and better.
Overall, Cortex XSIAM is stable.
We have never had issues with reliability or it being down or unavailable, or unreasonably long search times.
I have experienced very minimal downtime, crashes, or performance issues with CrowdStrike Falcon Next-Gen SIEM.
I would describe the stability and reliability of CrowdStrike Falcon Next-Gen SIEM as really good, as it is stable and reliable, triggering everything and figuring out everything, so it saves a lot of time.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
An agent that advises me or notifies me what changes have happened since my last login to the platform, what has changed, what errors it has detected, what connector or parsing failures there have been, and that it gives me a prioritization approach indicating which of these failures are more important and where I should start applying fixes or resolving them.
Necessary improvements revolve around being able to store information in third-party repositories and being able to do federated searches without having to connect to third-party systems.
I would suggest including data normalization, specifically a way to easily normalize data from different sources, as currently you can do it, but it is a little bit more labor-intensive.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
there are cheaper vendors, there are more expensive vendors, but in general, I think it is well positioned.
This consolidation has helped us free up a huge cost by being able to remove other tools in favor of a single one.
There have been cases where it has turned out positive and cases where prices have been higher, depending on the specific circumstances and ecosystem of each client.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
To have Cortex XSIAM available is to basically have integration of all log sources, all alerting, and so on and so forth from firewalls and different tools, to get everything in one place, and afterwards to be able to build on the information that is coming.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
CrowdStrike Falcon Next-Gen SIEM has had a significant impact on alert volume, false positives, and analyst workload by using lookup tables to improve detection context.
CrowdStrike Falcon Next-Gen SIEM has changed the speed at which my team searches, investigates, and responds to security events, with things going from days to minutes or hours.
One of the features offered by CrowdStrike Falcon Next-Gen SIEM that is quite useful is Fleet Manager Management, from which I can manage and deploy configurations to LogScale Collectors remotely without needing access to the machines where I collect logs.
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 17 |
Cortex XSIAM acts as a critical element for SOC foundations, integrating SIEM and EDR capabilities, valued for threat detection and seamless security orchestration with Palo Alto Networks products.
Organizations find Cortex XSIAM beneficial for SOC foundations due to its capability to integrate SIEM and EDR tools, facilitating data collection, detection, and response. It connects with third-party data sources while reducing management effort and offering cost-effective alternatives to competitors like CrowdStrike and Trend Micro. Featuring automation and integration with Palo Alto Networks products, Cortex XSIAM enhances threat detection. Unified architecture allows a comprehensive view of attacks, further supported by machine learning and integration with existing vendor solutions, ensuring that users gain insights without significant manual log analysis.
What are Cortex XSIAM's key features?
What benefits are evident in Cortex XSIAM reviews?
Industries implement Cortex XSIAM mainly in technology-driven sectors where centralized endpoint protection and automation of forensic investigation are paramount. By integrating several third-party systems for incident response, companies in competitive markets leverage its attributes for heightened operational security efficiency. However, users note areas for improvement, such as Attack Surface Management and integration enhancements, to better suit tech-heavy industries needing extensive connectivity with cybersecurity solutions.
CrowdStrike Falcon Next-Gen SIEM is the execution engine of the Agentic SOC, delivering AI-powered detection, investigation, and response across endpoint, cloud, identity, and third-party data. Built on a data fabric designed for AI, it replaces fragmented legacy SIEM architectures with a unified source of security context, helping analysts and AI agents detect and stop threats faster.
What features make CrowdStrike Falcon Next-Gen SIEM stand out?
What benefits can users expect?
Across industries, CrowdStrike Falcon Next-Gen SIEM helps organizations modernize the SOC, improve analyst productivity, and respond to sophisticated threats with greater speed and efficiency.
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