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Creatio Studio vs SoftExpert BPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Creatio Studio
Ranking in Business Process Management (BPM)
4th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
Rapid Application Development Software (10th), Low-Code Development Platforms (4th), Business Orchestration and Automation Technologies (9th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
48th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Creatio Studio is 1.4%, up from 0.9% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Creatio Studio1.4%
SoftExpert BPM0.7%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.
Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature Studio Creatio offers is its no-code functionality."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"We were able to build the entire process from scratch in approximately six months until production, and we have been using Studio Creatio for loan origination since that time."
"Studio Creatio has positively impacted our organization by helping us gather very rich client satisfaction scores as a result of implementing it for our customer service team."
"To have the ability to truly customize and build every internal process just the way our organization prefers."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"Studio Creatio is a business automation platform and is very versatile, as it can automate most of the management processes that you come across on a day-to-day basis in your corporation."
"Studio Creatio has positively impacted my organization by making everybody a little more productive in comparison to Zendesk that we did use."
"The most valuable feature of SoftExpert BPM is its ease of use."
"A complete project management suite in one integrated package."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
 

Cons

"The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process."
"The way bpm's infrastructure works, you can only have one data source on a page."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"Studio Creatio can be improved since it sometimes requires a minimum operating system memory requirement, which was an issue for me initially when installing it, and a more lightweight version would allow individuals with less hardware to work with it."
"Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"It could do more to use all the data it collects to intelligently manage the user experience."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"The form in SoftExpert BPM should improve."
 

Pricing and Cost Advice

"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The tool is reasonably priced."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"It is fairly competitive."
"There is a license required for this solution."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup costs, and licensing indicates that it was a bit expensive, but since it is a tool that is quite innovative and among the top leaders, it makes sense.
What needs improvement with Studio Creatio?
Creatio Studio can be improved in the area of AI-assisted development, which is currently being developed and is in beta as far as I know. This enhancement will allow you to develop more quickly.
What is your primary use case for Studio Creatio?
My main use case for Creatio Studio involves doing projects for different customers, including banks and people that need to use Creatio Studio. I do the development for them.I worked on a project ...
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Comparisons

 

Overview

 

Sample Customers

First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about Creatio Studio vs. SoftExpert BPM and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.