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Bizagi vs SoftExpert BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (2nd), Process Automation (11th), Rapid Application Development Software (17th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
49th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Bizagi is 4.0%, down from 6.6% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Bizagi4.0%
SoftExpert BPM0.7%
Other95.3%
Business Process Management (BPM)
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation capabilities are very good, very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature."
"The solution offers the best user interface and the easiest way of working for the many co-workers that are drawing and developing and documenting their processes."
"If your approach is for manual task automation is a really good option."
"It is open source."
"It automates a completely manual, complicated process."
"This is a free solution that allows us to create quality visualizations for our company."
"Its cost is the most valuable; it is not as expensive, and it is also easy to make different types of processes for the users."
"Rapid development and overall functionalities are decent."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"A complete project management suite in one integrated package."
"The most valuable feature of SoftExpert BPM is its ease of use."
 

Cons

"The performance could use improvement. We couldn't connect the processes to on one file."
"The technical support is not fast enough and should be improved."
"Sending emails for a role, import from AD and the creation of areas per profiles are features that need improvement."
"It's very difficult to contact support unless you pay for it."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"It needs some better notation functionality."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"The form in SoftExpert BPM should improve."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"It could do more to use all the data it collects to intelligently manage the user experience."
 

Pricing and Cost Advice

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"I was using the free version."
"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"It is not expensive."
"This is a free solution."
"The Bizagi modeler can be downloaded free of charge."
"Its price is reasonable."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
Ask a question
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Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about Bizagi vs. SoftExpert BPM and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.