Cross-Enterprise Application Performance Management vs Zabbix comparison

"The technical support and documentation are quite good."

"All solutions from Broadcom are very easy to install."

"The solution allows for good integration with other products."

"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."

"Zabbix is an excellent performance monitoring tool."

"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."

"Dashboard and the customization of the items and triggers are the most valuable features."

"The initial setup was not complex."

"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."

"The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a concise manner."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The potential and customization is a little difficult because you have to learn scripts."

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."

"If you want to use all of the features then you have to pay a licensing fee."

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"It is freeware. We still use the free version of Zabbix."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"Its licensing is fair. It seems to be much cheaper than others."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"The tool's licensing is good."

"It’s free of cost."

"There is no license but we need to pay for support."

"It is worth every cent to pay or even study to do your own installation."