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CrowdStrike Falcon Sandbox vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
CrowdStrike Falcon Sandbox improves incident responses, yielding quick ROI and efficiency, likened to high-performance Ferrari-like value.
Sentiment score
5.9
Microsoft Exchange Online Protection effectively enhances email security, productivity, and cost-efficiency compared to rivals like AppRiver and Trend.
 

Customer Service

Sentiment score
6.5
CrowdStrike Falcon Sandbox's customer service is fast and responsive, generally receiving positive feedback despite occasional support delays.
Sentiment score
6.4
Microsoft Exchange Online Protection support receives mixed reviews, with response times varying based on issue complexity and service level.
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
IT Manager at Gigabit Technologies Pvt Ltd
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Microsoft offers excellent 24/7 support.
System Administrator at Shubham housing finance
My team is able to get the help they need when necessary.
General Manager at Ambient iT
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox is scalable and effective for businesses of all sizes, though pricing may favor larger organizations.
Sentiment score
7.6
Microsoft Exchange Online Protection efficiently scales from small businesses to large enterprises, offering seamless cloud migration and regular updates.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
 

Stability Issues

Sentiment score
7.7
CrowdStrike Falcon Sandbox is stable and reliable, rated around 8/10, with no significant user-reported client interaction issues.
Sentiment score
7.7
Microsoft Exchange Online Protection is reliable and stable, with rare security incidents, benefiting from good maintenance and occasional third-party support.
 

Room For Improvement

CrowdStrike Falcon Sandbox needs UI enhancements, faster support, better integration, improved detection, and aesthetic reporting improvements for users.
Microsoft Exchange Online Protection needs improved flexibility, security, user experience, intuitive interface, pricing, support, and integration with other platforms.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
IT Manager at Gigabit Technologies Pvt Ltd
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Director at a tech services company with 11-50 employees
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
General Manager at Ambient iT
 

Setup Cost

CrowdStrike Falcon Sandbox is considered above mid-range in cost, with varying opinions on its value for enterprise users.
Microsoft Exchange Online Protection pricing is seen as generally high, but justified by security features and Microsoft's reputation.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
The pricing is reasonable.
General Manager at Ambient iT
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Director at a tech services company with 11-50 employees
Microsoft Exchange is more expensive compared to other services like Gmail.
System Administrator at Shubham housing finance
 

Valuable Features

CrowdStrike Falcon Sandbox offers efficient threat detection, multi-platform analysis, and real-time alerts, enhancing cybersecurity management and network visibility.
Microsoft Exchange Online Protection offers robust security features including anti-spam, anti-phishing, malware protection, scalability, and seamless Windows integration.
The AI engine helps minimize false positives by learning from historical offenses and user behavior.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
The cloud deployment of CrowdStrike Falcon Sandbox benefits my organization because we can access it from anywhere and at any time we can get the information.
IT- Manager at Orient Craft Ltd.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
Director at a tech services company with 11-50 employees
The security features provided by Microsoft are robust.
General Manager at Ambient iT
Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (7th)
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.2% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Sandbox1.5%
Microsoft Exchange Online Protection (EOP)1.1%
Other97.4%
Anti-Malware Tools
 

Featured Reviews

PK
IT Manager at Gigabit Technologies Pvt Ltd
Praises the user-friendly interface but experiences frequent deployment challenges
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
14%
Manufacturing Company
13%
Educational Organization
8%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.