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CrowdStrike Falcon vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
CrowdStrike Falcon boosts efficiency and cost savings while enhancing security and performance without increasing system slowdown.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
 

Customer Service

Sentiment score
7.1
CrowdStrike Falcon’s support is praised for responsiveness, but some report slow responses and inconsistency, especially on weekends.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon's scalability and cloud-based architecture support rapid deployment and seamless expansion for diverse business security needs.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Its scalability is good.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
When it comes to scalability, it is entirely based on premium models according to demand.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon offers stable, reliable performance across environments, managing endpoints effectively despite minor update challenges and connectivity issues.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
I find CrowdStrike to be stable; there are no issues, although there was one instance when we had an outage for updating the Falcon Agent.
 

Room For Improvement

CrowdStrike Falcon users seek better third-party integration, intuitive UI, threat detection, support, pricing, and forensic tools.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
False positive reductions are needed.
 

Setup Cost

CrowdStrike Falcon provides robust security at premium pricing, with flexible licensing but may be costly for some businesses.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
 

Valuable Features

CrowdStrike Falcon provides advanced, efficient threat protection with AI capabilities, ease of management, and comprehensive detection and prevention features.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The moment the user clicked on the file, it was quarantined thanks to CrowdStrike.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
127
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
33rd
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (13th), Managed Detection and Response (MDR) (24th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CrowdStrike Falcon is 16.0%, up from 15.5% compared to the previous year. The mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Financial Services Firm
23%
Computer Software Company
11%
Government
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Information Not Available
First Midwest Bank
Find out what your peers are saying about CrowdStrike Falcon vs. Fidelis Elevate and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.