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CrowdStrike Falcon vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
113
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
139
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (TIP) (2nd), Endpoint Detection and Response (EDR) (1st), Attack Surface Management (ASM) (2nd), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
25th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (11th), Managed Detection and Response (MDR) (17th)
 

Mindshare comparison

As of July 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.6%, down from 5.1% compared to the previous year. The mindshare of CrowdStrike Falcon is 9.3%, down from 16.7% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon9.3%
Cortex XDR by Palo Alto Networks4.6%
ReliaQuest GreyMatter0.9%
Other85.2%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Cloud-native security has improved real-time threat detection and streamlined daily operations
While CrowdStrike Falcon is strong overall, there are a few areas where it could be improved. First, the user interface can be a bit complex for new users. Sometimes, navigating through different sections and understanding detailed alerts takes time, especially for teams without deep security expertise. The cost is also something to consider, as the features and additional modules can increase pricing, which may be a challenge for smaller teams. Additionally, some integrations with simpler reporting would be helpful. The onboarding process for new users is a bit challenging for beginners to understand all features and workflows in the product. More simplified documentation, step-by-step guides, and real-world examples could help new users get comfortable faster. A structured onboarding or basic training module would be very useful for teams who are new to endpoint security tools. In addition, having more in-product guidance and tooltips within the dashboard could make navigation easier and reduce the learning curve. Overall, improving training resources and onboarding support would make the platform more user-friendly, especially for new users.
Zaid bin junaid  - PeerSpot reviewer
Product Manager at Flash
Improved threat detection has reduced incidents and has automated investigations with AI
There are multiple features of ReliaQuest GreyMatter which I love personally. The agentic AI, which helps in autonomous investigation and containment, is multiplying the speed of the task to be done. Features such as managed service integration and MDR with human expertise when needed are some major features which I love about ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"I like the detection rates of mobile threats."
"Everything you need to know is right there in a single dashboard."
"CrowdStrike provides a lot of visibility in their tool."
"The solution can scale easily."
"The threat intelligence is the most valuable feature."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"The initial setup was straightforward."
"The endpoint and server management are the most valuable features of CrowdStrike Falcon."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"There are some limitations on the Traps agents."
"It'll help if customization was easier."
"Based on our experience so far, its implementation is quite complex."
"For further improvements, I can only think of one example because this is very important for us; they could reduce the price. Then it would deserve a rating of seven."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"We'd like to see more integration capabilities."
"While CrowdStrike Falcon is strong overall, there are a few areas where it could be improved. First, the user interface can be a bit complex for new users."
"The price is too high. When we are reaching a new renewal, management always asks what's going on in the market."
"The management reporting functionality needs to be improved."
"With CrowdStrike, we have found that there are a few missed detections. We would not say it is completely reliable or 100% reliable, however, the ratio of missed detection is more in CrowdStrike."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It has a yearly renewal."
"I feel it is fairly priced."
"This is an expensive solution."
"The pricing is okay, although direct support can be expensive."
"I am using the Community edition."
"Our customers have expressed that the price is high."
"It has an annual license, and it is not that expensive."
"We pay 40,000 dirhams per 100 users."
"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
"CrowdStrike Falcon's price is good."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"The pricing and licensing are reasonable. I don't think we are getting charged more than what it is worth. It is fair, but I do not like how it is a la carte. I realize they do that so other organizations can buy and get the agent, getting it cheaper than you could otherwise. However, if you want the main core package, which has all the main features with the exception of maybe the multi-cloud protections, that can get pricier for an organization. So, you have to pick and choose what you want. I do not care for a la carte pricing."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
10%
Government
5%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise52
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise34
Large Enterprise63
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
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Find out what your peers are saying about CrowdStrike Falcon vs. ReliaQuest GreyMatter and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.