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CrowdStrike Falcon vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
CrowdStrike Falcon
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
38th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Managed Detection and Response (MDR) (27th)
 

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of CrowdStrike Falcon is 9.9%, down from 17.4% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon9.9%
Cortex XDR by Palo Alto Networks4.9%
ReliaQuest GreyMatter1.0%
Other84.2%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"The behavior-based detection feature is valuable."
"The product's initial setup phase is very easy."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"But overall, when we speak about security and protection, they are one of the top providers."
"The initial setup is easy."
"The stability of this product is very good."
"We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"Scalability is good. We have had no issues with it."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"The solution could improve by providing better integration with their own products and others."
"The GUI could be improved."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"The product could be more accurate in terms of performance."
"The price of CrowdStrike Falcon is expensive."
"The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"The stability of the solution varies, several weeks ago I had some difficulties deploying CrowdStrike."
"Although all the preventive controls were enabled in the CS falcon dashboard, CS falcon had raised a red flag regarding fileless execution, however, the moment it let us know our system got encrypted."
"Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The solution is expensive. It's pricing is on a yearly-basis."
"It is "expensive" and flexible."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It has a yearly renewal."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"I don't have any issues with the pricing. We are satisfied with the price."
"I would like them to further reduce the price, because it is quite pricey at the moment."
"The price is too high."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"The price of CrowdStrike Falcon is expensive and should be reduced."
"The price is high in comparison to similar brands."
"The price of CrowdStrike Falcon is reasonable."
"It's an expensive solution but you get a very good product for the price. Compared to other products, SentinelOne is definitely cheaper and the Microsoft E5 package is probably more expensive. Not many companies are willing to purchase CrowdStrike Falcon in Turkey due to the cost, but the market is changing."
"I do not have experience with the cost or licensing of the product."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
6%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise33
Large Enterprise62
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about CrowdStrike Falcon vs. ReliaQuest GreyMatter and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.