

CrowdStrike Falcon and Trend Micro ServerProtect compete in the endpoint security category. CrowdStrike Falcon appears to have the upper hand with its superior threat detection capabilities and advanced endpoint features.
Features: CrowdStrike Falcon provides complete visibility into endpoints, proactive AI/ML-driven threat prevention, and valuable EDR capabilities that enable swift threat mitigation. Its forensic capabilities support detailed system investigations. Trend Micro ServerProtect is noted for its virtual patching feature, which secures unpatched systems, providing comprehensive protection. It also offers intuitive DLP features and central administration, making security management more efficient.
Room for Improvement: CrowdStrike Falcon could improve its ease of integration with other systems and provide clearer documentation. Users suggest enhancements in legacy support and report export formats. For Trend Micro ServerProtect, ease of configuration and integration could be refined. Feedback emphasizes the need for more intuitive management features and expanded EDR functionalities to enhance user experience and platform compatibility.
Ease of Deployment and Customer Service: CrowdStrike Falcon is known for its straightforward deployment in cloud and on-premises environments, although support response times vary. Its cloud-first architecture suits distributed teams. Trend Micro ServerProtect flexibly deploys across hybrid environments. Its technical support is competent but sometimes criticized for response delays and personalized assistance.
Pricing and ROI: CrowdStrike Falcon typically has higher pricing justified by its advanced features and protection capabilities, with users noticing ROI through reduced incident management time. Trend Micro ServerProtect offers modular pricing, making it potentially more affordable. It excels in delivering cost-effective protection, allowing customers to choose based on needed features.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Technical support is top-notch.
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
It's more about awareness and maintaining competitive pricing because competition is growing.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
The main benefit is security posture.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 7.0% |
| Trend Micro ServerProtect | 0.8% |
| Other | 92.2% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.
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