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CyberArk Identity vs Microsoft BitLocker comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
6.6
Microsoft BitLocker offers strong GDPR compliance, data protection, and investment value, boosting confidence by encrypting data on stolen devices.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
6.3
Microsoft support for BitLocker is rarely needed; when used, experiences vary from slow to effective, with inconsistent expertise reported.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
They are very responsive and very good.
Senior Technology Specialist at ITE Corp
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
7.2
Microsoft BitLocker offers high scalability and easy expansion, efficiently protecting numerous devices with minimal infrastructure demands.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
8.1
Microsoft BitLocker is seen as stable and reliable, with minor issues mainly related to TPM 1.2 compatibility.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
BitLocker struggles with slow encryption, complex setup, limited availability, and lacks strong integration, support, and interoperability features.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
I recommend Microsoft BitLocker for people who do not have the money for other solutions, such as Kaspersky.
Senior Technology Specialist at ITE Corp
The system requires secure boot to function properly.
Engineer Ii - Design at Tektekies
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
Microsoft BitLocker is cost-effective for enterprises, included in Windows licenses, offering economic value due to its seamless integration.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
I think the price for Microsoft BitLocker is very good based on our experience with our customers.
Senior Technology Specialist at ITE Corp
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
Microsoft BitLocker provides seamless encryption, enhanced by TPM, easy deployment, manageability, and free availability for Windows users.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
Since BIOS updates are necessary periodically, it is crucial that whoever implements Microsoft BitLocker knows how to recover the key, especially when dealing with important devices such as a CEO's laptop.
Engineer Ii - Design at Tektekies
When a user asks for a recovery key, it consists of 32 numbers to unlock their PC.
Senior Technology Specialist at ITE Corp
 

Categories and Ranking

CyberArk Identity
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (10th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Microsoft BitLocker
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
66
Ranking in other categories
Endpoint Encryption (1st), Mobile Data Protection (1st)
 

Mindshare comparison

CyberArk Identity and Microsoft BitLocker aren’t in the same category and serve different purposes. CyberArk Identity is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 3.3%, down 3.7% compared to last year.
Microsoft BitLocker, on the other hand, focuses on Endpoint Encryption, holds 21.6% mindshare, down 41.3% since last year.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.3%
Okta Platform14.8%
Auth0 Platform14.6%
Other67.3%
Customer Identity and Access Management (CIAM)
Endpoint Encryption Market Share Distribution
ProductMarket Share (%)
Microsoft BitLocker21.6%
ESET Endpoint Encryption10.5%
Symantec Endpoint Encryption8.3%
Other59.599999999999994%
Endpoint Encryption
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Ibrahin Gamal - PeerSpot reviewer
Senior Technology Specialist at ITE Corp
Data protection improves while users adapt to user access complexities
Recovery options are useful with Microsoft BitLocker. When we get the recovery key from Microsoft, people who we show how BitLocker works did not know the facts about BitLocker. When we tell them about recovery keys, it is very difficult for them to get to the users who have issues in their PCs and do not have the knowledge. When IT asked about the scenario, it was difficult for them. They needed something where they could go to the administration portal to unlock the PC for the user, but we tell them that when a user asks for a recovery key, it consists of 32 numbers to unlock their PC. They observed cost savings after implementing Microsoft BitLocker because they requested BitLocker with System Center. They found that it did not have a high cost, as it is a built-in feature in Windows. When they asked about other solutions, it was very expensive for large numbers in other corporates or organizations. They were very satisfied with Microsoft BitLocker with System Center Configuration Manager.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Government
10%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise10
Large Enterprise25
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What should one take into account when replacing PGP with Microsoft BitLocker?
Beware to make backup of useful data, then use reverse decryption policy from Symantec panel/McAfee ePO to decrypt the DE partitions while it is sometimes more straightforward and faster to reinsta...
Would you choose Microsoft BitLocker or McAfee Complete Data Protection?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and successfully fulfills regulatory needs in terms of data protection....
How does Microsoft BitLocker compare with Symantec Endpoint Encryption?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and it successfully fulfills regulatory needs in terms of data protecti...
 

Also Known As

Idaptive
BitLocker, MS BitLocker
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
ACV, Proaxis Therapy, Choice Hotels International, adnymics GmbH, Intermedia, NMBS/SNCB
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: January 2026.
881,707 professionals have used our research since 2012.