No more typing reviews! Try our Samantha, our new voice AI agent.

CyberArk Identity vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
7.1
Organizations saw clear ROI with One Identity Safeguard through time savings, reduced efforts, enhanced security, and improved efficiency.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt Ltd
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
Business Development Executive at Digitaltrack
It has reduced inside and external threats, which is essential for preventing privileged user damage, and decreased privileged account incidents by 40%.
Senior Frontend Developer at HCl
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
6.7
One Identity Safeguard support is praised for efficiency and knowledge but occasionally faces delays with complex issues.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
Sr.Technical Support Engineer at Digitaltrack
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
Business Development Executive at Digital Track Solution pvt ltd
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
7.3
One Identity Safeguard aids scalable growth with flexible architecture and features like clustering to manage increased demand efficiently.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
The system can distribute tasks across nodes, improving performance as demand grows.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
Business Development Executive at Digitaltrack
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
8.1
One Identity Safeguard is stable, reliable, and preferred, with high ratings and quick resolution of minor issues.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
Sr.Technical Support Engineer at Digitaltrack
It appears designed as a dependable enterprise-grade solution, reflecting well in its production performance.
Business Development Executive at Digitaltrack
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
One Identity Safeguard needs a more intuitive interface, better integration, enhanced support, and an adjusted pricing model for users.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
While it integrates well with standard environments like Active Directory, expanding smoother integration across a wider range of tools would make it even more versatile.
Senior Business Development Executive at Digitaltrack Solutions Private Limited
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
One Identity Safeguard offers robust security and flexibility, with higher pricing that's justified and scalable, cheaper than CyberArk.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
One Identity Safeguard enhances security through password vaulting, session monitoring, automated access control, and real-time threat detection.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
 

Categories and Ranking

CyberArk Identity
Ranking in User Entity Behavior Analytics (UEBA)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (1st)
 

Mindshare comparison

As of April 2026, in the User Entity Behavior Analytics (UEBA) category, the mindshare of CyberArk Identity is 0.7%, up from 0.5% compared to the previous year. The mindshare of One Identity Safeguard is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA) Mindshare Distribution
ProductMindshare (%)
One Identity Safeguard2.1%
CyberArk Identity0.7%
Other97.2%
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
report
Use our free recommendation engine to learn which User Entity Behavior Analytics (UEBA) solutions are best for your needs.
892,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
University
11%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise29
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
What is your experience regarding pricing and costs for One Identity Safeguard?
I did not face any challenges with pricing, setup costs, and licensing, but for improved features, I need to address licensing.
What needs improvement with One Identity Safeguard?
The user interface can be improved for better searching of user accounts, and if One Identity enhances its support in that area, it would be very helpful. If One Identity improves integration durin...
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard in day-to-day work is to provide identity across all user accounts and domains, and it improves security across the enterprise by providing enhanced feat...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Cavium
Find out what your peers are saying about CyberArk Identity vs. One Identity Safeguard and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.