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CyberArk IGA Powered by Zilla vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
CyberArk IGA Powered by Zilla saves costs by automating access checks, enhancing efficiency, and reducing over-privileged account risks.
Sentiment score
5.5
One Identity Manager boosts ROI by automating tasks, enhancing productivity, improving compliance, reducing costs, and streamlining processes.
The main benefit of using CyberArk IGA Powered by Zilla comes from reduced manual effort and faster access validation during investigations, which improves efficiency and reduces risks related to over-privileged accounts.
Soc Analyst at ISECURION
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
I heard from the automation CoE team that we were able to save approximately $75,000 from that specific area.
Data Engineer at Baker Hughes
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
 

Customer Service

Sentiment score
7.7
Customers commend CyberArk IGA’s responsive support, efficient issue handling, and regular meetings, rating it nine out of ten.
Sentiment score
6.2
One Identity Manager's support is praised for responsiveness but can be inconsistent, with expertise varying by region and level.
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
As soon as we create a ticket, they reach out quickly and provide immediate solutions.
Data Engineer at Baker Hughes
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
CyberArk IGA Powered by Zilla offers scalable, AI-driven governance adaptable to environments, supporting thousands of users without growth issues.
Sentiment score
6.8
One Identity Manager offers adaptable, scalable solutions for diverse organization sizes, although some performance issues arise with large data sets.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Information Security Analyst at a tech vendor with 10,001+ employees
CyberArk IGA Powered by Zilla is quite scalable, and it would depend on a good architect who has done the implementation correctly.
Associate Director at a legal firm with 10,001+ employees
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
We could handle about 1,00,000 records for different users.
 

Stability Issues

Sentiment score
8.4
CyberArk IGA with Zilla ensures stability and reliability, with minimal downtime and proactive communication during significant issues.
Sentiment score
7.4
One Identity Manager is stable and reliable but requires careful management to avoid disruptions, especially in large deployments.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
In my experience, CyberArk IGA Powered by Zilla is stable, and I have not encountered any downtime or reliability issues.
Soc Analyst at ISECURION
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
I would rate it a nine out of ten for stability.
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Specifically affecting the test and development environments, not the production environment.
 

Room For Improvement

CyberArk IGA needs improvements in admin console, reporting, integration, automation, and overall accessibility for non-technical users.
One Identity Manager requires improved user-friendliness, better support, cost management, simpler processes, and enhanced analytics to address challenges.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
Faster access to required information during investigations and better integration with other security tools would enhance the experience and help the SOC teams correlate alerts more efficiently.
Soc Analyst at ISECURION
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

CyberArk IGA offers easy setup and support but has mixed views on pricing, especially for administrator users.
One Identity Manager offers competitive yet high pricing, with costs varying by user, deployment, and favorable scalability for large enterprises.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPoint.
Data Engineer at Baker Hughes
No challenges were faced in the pricing and setup cost.
Information Security Analyst at a tech vendor with 10,001+ employees
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
 

Valuable Features

CyberArk IGA Powered by Zilla simplifies identity management with powerful security features, automation, and seamless integration across environments.
One Identity Manager centralizes access control, automates provisioning, and integrates systems for efficient governance, security, and compliance.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
CyberArk IGA Powered by Zilla has positively impacted my organization by improving visibility into user access and reducing the risk of over-privileged accounts, which can affect costs for us and our clients.
Soc Analyst at ISECURION
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
11th
Ranking in Identity Governance Administration (IGA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th)
One Identity Manager
Ranking in Identity Management (IM)
3rd
Ranking in Identity Governance Administration (IGA)
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
159
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of April 2026, in the Identity Governance Administration (IGA) category, the mindshare of CyberArk IGA Powered by Zilla is 4.9%, up from 3.0% compared to the previous year. The mindshare of One Identity Manager is 10.6%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
CyberArk IGA Powered by Zilla4.9%
Other84.5%
Identity Governance Administration (IGA)
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Automated access reviews have reduced hidden bot risks and create audit evidence seamlessly
CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent. It creates audit and compliance evidence easily, which previously required substantial manual effort, but now the process has become very straightforward. The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges. We are able to easily gather all the details required by the audit team, and that is one of the best aspects. Additionally, being cloud-based means it is very easy to scale up without much downtime compared to our previous on-premises solution. CyberArk IGA Powered by Zilla has positively impacted our organization by significantly reducing manual effort. We previously had many unnoticed non-human accounts that we could not deactivate due to their large number, but now that timeframe has drastically decreased, which is one of the greatest advantages. The AI-driven access reviews and automatic generation of compliance and audit documents are among the best features.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
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Top Industries

By visitors reading reviews
Security Firm
19%
Financial Services Firm
14%
Retailer
6%
Insurance Company
6%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise26
Large Enterprise103
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPo...
What needs improvement with Zilla Security?
For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes. I h...
What is your primary use case for Zilla Security?
CyberArk IGA Powered by Zilla serves as our main tool for access review, certification, and governance of non-human accounts. We handle non-human accounts, which refers to all the RPA bots that use...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
In terms of pricing, I find One Identity Manager to be cost-efficient. I appreciate the licensing model where you purchase a license and only buy maintenance later, rather than paying for a subscri...
What needs improvement with One Identity Manager?
I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager. I do not have any other points regarding necessary impro...
 

Also Known As

Zilla Security
Quest One Identity Manager
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. One Identity Manager and other solutions. Updated: April 2026.
886,664 professionals have used our research since 2012.