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CyberArk Privileged Access Manager vs ManageEngine ADSelfService Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.8% compared to the previous year. The mindshare of ManageEngine ADSelfService Plus is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager6.7%
ManageEngine ADSelfService Plus1.0%
Other92.3%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"CyberArk's GUI is user friendly."
"Allows secure, logged access to highly sensitive servers and services."
"Session recordings and timestamps are valuable features. They allow me to specifically select the time a particular command was executed, so I do not have to review the entire recording. I can click on events to determine where and when they happened."
"Every aspect of the solution is very well integrated, and that gives comfort because it is a fail-safe kind of environment."
"I haven't really thought about anything that I want to use it for, that I couldn't use it for."
"The interface is very simple to use."
"CyberArk Privileged Access Manager makes it easy for users to retrieve and manage their passwords."
"This solution has improved our security because our users can now change passwords on the fly."
"The solution provides wide options for multifactor authentication."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"ADSelfService has been highly stable."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"The solution enables agents to reset their passwords."
"Helped establish basic standard processes for service ticketing and request management."
"One of the most valuable features is the self-service capability. I"
 

Cons

"They can work on the pricing part. Its pricing is a big challenge here."
"The interface on version 9 looks old."
"The initial setup is complex."
"Password Vault is much pricier than other solutions. A vendor team might struggle to explain why that price is justified."
"There was a functionality of the solution that was missing. I had noticed it in Beyond Trust, but not in this solution. But, recently they have incorporated something similar."
"In the next release, they could simplify the setup and I would like some tasks added like file sharing. When a client connects to CyberArk and wants to put a file on the server, they cannot."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"Sometimes, they are a hindrance, when you know you have been through the issue again, and they want to gather the same log files, start from the basics, and we already know we are past that."
"The price must be reduced."
"They could improve their security of the products to prevent vulnerabilities."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"Could be simplified, not user-friendly."
"There is a lack of specific information provided by the analytics portion of the software."
"We need more reports for visualization."
"The registration process could be improved. It should be easier for users to register for the service."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
 

Pricing and Cost Advice

"Pricing and licensing depend on the environment."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"CyberArk Enterprise Password Vault's pricing is reasonable."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"The price of this solution is quite reasonable."
"The solution is costly but we get what we pay for."
"The solution is cost-effective for the features."
"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
Government
11%
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Find out what your peers are saying about CyberArk Privileged Access Manager vs. ManageEngine ADSelfService Plus and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.