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CyberArk Privileged Access Manager vs ManageEngine ADSelfService Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.8% compared to the previous year. The mindshare of ManageEngine ADSelfService Plus is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager6.7%
ManageEngine ADSelfService Plus1.0%
Other92.3%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Performance-wise, it is excellent."
"It gives us the capability to rotate passwords."
"Cost-wise, it is not a cheap product, but it does a ton of things, and it does them well."
"Password Vault's policy configuration is very good - when you receive an attack, you can segment the structure of the project in order to isolate parts or users."
"The most valuable feature is the ability to manage many accounts and broker connections between devices without needing to know passwords."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"Security is the solution's most valuable feature."
"The solution is stable and reliable."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"The solution provides wide options for multifactor authentication."
"One of the most valuable features is the self-service capability. I"
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"ADSelfService has been highly stable."
"Monitoring is one of the most valuable features for us."
"The solution enables agents to reset their passwords."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
 

Cons

"I find it hard to mention a point of improvement because I'm happy with the platform. The only thing I would say is that they can improve their price."
"In CyberArk Privileged Access Manager, the UI has room for improvement, as does the dashboard reporting, which could be made better or easier to use."
"Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"The solution that they proposed was not straightforward because of the backend processes of CyberArk."
"The interface on version 9 looks old."
"Sometimes they didn't always offer, for the less critical issues perhaps, a quick, easy, how-to-implement-it solution."
"I believe account discovery and rolling support need to be improved."
"Could be simplified, not user-friendly."
"There is a lack of specific information provided by the analytics portion of the software."
"The registration process could be improved. It should be easier for users to register for the service."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"Asset management/discover and reporting."
"They could improve their security of the products to prevent vulnerabilities."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"We need more reports for visualization."
 

Pricing and Cost Advice

"Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
"If you are looking at implementing this solution, buy the training and go to it."
"Quite expensive"
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"The price of the solution is reasonable."
"It is in line with its competitors, but all such solutions cost too much money."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Using this solution costs us about $1,200 USD per year."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
Government
11%
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Find out what your peers are saying about CyberArk Privileged Access Manager vs. ManageEngine ADSelfService Plus and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.