Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs ManageEngine ADSelfService Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
18th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.5% compared to the previous year. The mindshare of ManageEngine ADSelfService Plus is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager6.7%
ManageEngine ADSelfService Plus0.8%
Other92.5%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would rate it a ten out of ten."
"Thus far technical support is excellent; we haven't had any issues or difficulties."
"With CyberArk, we can meet our compliance requirements reducing security risks without introducing additional operational complexity."
"For audit and risk purposes, CyberArk EPV has helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"The impact of CyberArk Privileged Access Manager on customer operational efficiency is quite positive."
"It's highly secure and very flexible. It gives us all types of storage options and it gives us a high level of security."
"CyberArk Privileged Access Manager is stable."
"Considering all those factors and being the best tool in the market for Privileged Access Management, it is recommended."
"Having multifactor authentication in Windows machines."
"The solution enables agents to reset their passwords."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"One of the most valuable features is the self-service capability. I"
"Helped establish basic standard processes for service ticketing and request management."
"Monitoring is one of the most valuable features for us."
 

Cons

"Technical support is average. They are not so great, because the first level support partner or distributor has to provide the support and customers cannot contact CyberArk support directly."
"Pricing is a concern for me because it is not very user-friendly for startups, new users, or very small organizations."
"The initial setup is complex."
"CyberArk Enterprise Password Vault's deployment is complex for resources with little experience. Tech support needs to be improved as well based on quality and knowledge."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"Tech support staff can be more proactive."
"The solution needs better features for end users to manage their own whitelisting for API retrieval."
"The stability depends on the infrastructure it is installed on, which is important because CyberArk does not have the hardware appliance."
"We need more reports for visualization."
"The registration process could be improved. It should be easier for users to register for the service."
"Asset management/discover and reporting."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"They could improve their security of the products to prevent vulnerabilities."
"The price must be reduced."
"Could be simplified, not user-friendly."
"There is a lack of specific information provided by the analytics portion of the software."
 

Pricing and Cost Advice

"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"The pricing for CyberArk is on the higher side compared to other Privileged Access Management products. Something should be done regarding enterprise licensing for long-standing customers."
"Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect."
"The SaaS version of CyberArk Enterprise Password Vault is very expensive, but the on-premises version is relative, e.g. depending on the size of the environment, it can be a bit pricey, but it's relatively okay compared to the others."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
"It's not a cheap application. It's very expensive."
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
report
Use our free recommendation engine to learn which Enterprise Password Managers solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Find out what your peers are saying about CyberArk Privileged Access Manager vs. ManageEngine ADSelfService Plus and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.